nursing home in Bangor, ME
Maine Veterans Home - Bangor
44 Hogan Rd, Bangor, ME 04401 · (207) 942-2333
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★5
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Maine Veterans Home - Bangor at a glance
Maine Veterans Home - Bangor is a 120-bed non-profit nursing home in Bangor, Maine (Penobscot County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Maine average of 3.1.
Residents receive about 5.1 hours of nursing care per day (1.7 of them from registered nurses), better than the state average of 4.3 hours.
Its most recent standard health inspection (August 14, 2025) found 9 health citations. The Maine average is 10.8.
Federal regulators fined it 2 times in the past three years, totaling $74,698.
Nursing staff turnover is 45.9% per year (state average 46.7%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Maine Veterans' Home
- Medicare-certified since
- October 2, 1995
- Resident/family council
- Resident
- County
- Penobscot County
- CMS Certification Number
- 205185
Ratings
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 4.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 2.5 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.13 hrs | 4.34 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.67 hrs | 1.05 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.44 hrs | 2.83 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.40 hrs | 3.92 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 45.9% | 46.7% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 39.5% | 40.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 11 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 94.3 | 81.3 | 80.6 | Worse |
Penalties
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 0 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $74,698 | $7,386 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
Size
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 75 | 107 | |
| Average residents per day | 109 | 65 | 86 | |
| Occupancy | 90.7% | 88.5% | 80.9% |
Long-stay residents
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.4% | 4.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 9.5% | 4.3% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 12.4% | 20.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 3.6% | 2.2% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 26.7% | 24.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 24.5% | 25.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 8.5% | 5.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 2% | 11.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.9% | 17.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 29.3% | 29.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 94.9% | 95.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 90.7% | 92.3% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.3% | 1.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 45% | 74.5% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 46.4% | 72.7% | 82% | Worse |
Inspection citations
State inspectors cited this home for 38 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 16, 2025 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected January 30, 2026 |
| December 16, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected January 30, 2026 |
| August 14, 2025 Fire safety | Ensure gas and vacuum systems are inspected and tested as part of a maintenance program. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0908 | D Potential harm, isolated | Corrected September 15, 2025 |
| August 14, 2025 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | E Potential harm, pattern | Corrected September 8, 2025 |
| August 14, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected September 8, 2025 |
| August 14, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 8, 2025 |
| August 14, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 8, 2025 |
| August 14, 2025 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected September 8, 2025 |
| August 14, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected September 8, 2025 |
| August 14, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | B No harm, pattern | Corrected September 8, 2025 |
| March 17, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | K Immediate jeopardy, pattern | Corrected April 17, 2025 |
| March 17, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected April 17, 2025 |
| March 17, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | E Potential harm, pattern | Corrected April 17, 2025 |
| March 17, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | E Potential harm, pattern | Corrected April 17, 2025 |
| March 17, 2025 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 17, 2025 |
| August 22, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected August 30, 2024 |
| August 22, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 29, 2024 |
| August 22, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected September 30, 2024 |
| August 22, 2024 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | E Potential harm, pattern | Corrected September 30, 2024 |
| August 22, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | E Potential harm, pattern | Corrected September 30, 2024 |
| August 22, 2024 Standard | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. Nursing and Physician Services Deficiencies · Tag F0710 | D Potential harm, isolated | Corrected September 29, 2024 |
| August 22, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected September 29, 2024 |
| August 22, 2024 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected September 30, 2024 |
| August 22, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected September 29, 2024 |
| August 22, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 29, 2024 |
| August 22, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected September 29, 2024 |
| August 22, 2024 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected September 29, 2024 |
| August 22, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected September 29, 2024 |
| August 22, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected September 30, 2024 |
| July 8, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected August 2, 2024 |
| July 8, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected August 2, 2024 |
| July 8, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected August 2, 2024 |
| May 6, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected April 3, 2024 |
| September 28, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected October 5, 2023 |
| September 28, 2023 Fire safety | Install a two-hour-resistant firewall separation. Construction Deficiencies · Tag K0133 | B No harm, pattern | Corrected October 5, 2023 |
| September 28, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | B No harm, pattern | Corrected October 5, 2023 |
| September 28, 2023 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | E Potential harm, pattern | Corrected October 27, 2023 |
| September 28, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected October 27, 2023 |
| September 28, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected October 27, 2023 |
| September 28, 2023 Standard | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · Tag F0947 | D Potential harm, isolated | Corrected October 27, 2023 |
| September 28, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected October 27, 2023 |
| September 28, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected October 27, 2023 |
| September 28, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected October 27, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $74,698 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 17, 2025 | Payment Denial | 8 days from April 9, 2025 |
| March 17, 2025 | Fine | $68,530 |
| May 6, 2024 | Fine | $6,168 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| DEROSIER, MEGHANN Individual | adp of the snf | NOT APPLICABLE | 03/31/2025 |
| URBAIN, GREG Individual | adp of the snf | NOT APPLICABLE | 02/24/2025 |
| ARMSTRONG, ANGELA Individual | corporate director | NOT APPLICABLE | 04/20/2024 |
| BRAWN, CHRISTINE Individual | corporate director | NOT APPLICABLE | 04/20/2024 |
| BURR, HEATHER Individual | corporate director | NOT APPLICABLE | 02/18/2021 |
| COLLINS, SAMUEL Individual | corporate director | NOT APPLICABLE | 06/06/2022 |
| GARDNER, CHRISTOPHER Individual | corporate director | NOT APPLICABLE | 06/06/2022 |
| GENEST, EMIL Individual | corporate director | NOT APPLICABLE | 10/27/2020 |
| JACKSON, DIANE Individual | corporate director | NOT APPLICABLE | 07/09/2022 |
| LAGACE, DONALD Individual | corporate director | NOT APPLICABLE | 10/13/2020 |
| MILLER, BRIDGET Individual | corporate director | NOT APPLICABLE | 04/20/2024 |
| POOLER, MICHAEL Individual | corporate director | NOT APPLICABLE | 04/20/2024 |
| RICHMOND, DAVID Individual | corporate director | NOT APPLICABLE | 09/26/2018 |
| SANPEDRO, STEVEN Individual | corporate director | NOT APPLICABLE | 01/01/2015 |
| SCHWETZ, JULIE Individual | corporate director | NOT APPLICABLE | 10/13/2020 |
| BROOKS, KEVIN Individual | corporate officer | NOT APPLICABLE | 05/01/2015 |
| GAGNON, REBECCA Individual | corporate officer | NOT APPLICABLE | 07/18/2022 |
| KLAWITTER, BRAD Individual | corporate officer | NOT APPLICABLE | 12/16/2024 |
| DEROSIER, MEGHANN Individual | operational/managerial control | NOT APPLICABLE | 06/01/2021 |
| MAINE VETERANS' HOME Organization | operational/managerial control | NOT APPLICABLE | 03/31/2009 |
| MEADER, MELANIE Individual | operational/managerial control | NOT APPLICABLE | 01/30/2023 |
| URBAIN, GREG Individual | operational/managerial control | NOT APPLICABLE | 01/01/2015 |
| WELCH, KATHERINE Individual | operational/managerial control | NOT APPLICABLE | 11/14/2014 |
| ARMSTRONG, ANGELA Individual | trustee of the snf | NOT APPLICABLE | 04/20/2024 |
| BRAWN, CHRISTINE Individual | trustee of the snf | NOT APPLICABLE | 04/20/2024 |
| BURR, HEATHER Individual | trustee of the snf | NOT APPLICABLE | 02/18/2021 |
| COLLINS, SAMUEL Individual | trustee of the snf | NOT APPLICABLE | 06/06/2022 |
| GARDNER, CHRISTOPHER Individual | trustee of the snf | NOT APPLICABLE | 06/06/2022 |
| GENEST, EMIL Individual | trustee of the snf | NOT APPLICABLE | 10/27/2020 |
| JACKSON, DIANE Individual | trustee of the snf | NOT APPLICABLE | 07/09/2022 |
| LAGACE, DONALD Individual | trustee of the snf | NOT APPLICABLE | 10/13/2020 |
| MILLER, BRIDGET Individual | trustee of the snf | NOT APPLICABLE | 04/20/2024 |
| POOLER, MICHAEL Individual | trustee of the snf | NOT APPLICABLE | 04/20/2024 |
| RICHMOND, DAVID Individual | trustee of the snf | NOT APPLICABLE | 09/26/2018 |
| SANPEDRO, STEVEN Individual | trustee of the snf | NOT APPLICABLE | 01/01/2015 |
| SCHWETZ, JULIE Individual | trustee of the snf | NOT APPLICABLE | 10/13/2020 |
Other nursing homes near Maine Veterans Home - Bangor
Eastside Center for Health & Rehabilitation, LLC
516 Mt Hope Avenue, Bangor, ME 04401 · under 1 mi
For-profit · 69 beds · Part of National Health Care Associates
★★★★★2Below averageStillwater Health Care
335 Stillwater Ave, Bangor, ME 04401 · 1.2 mi
For-profit · 63 beds · Part of First Atlantic Healthcare
★★★★★4Above averageRoss Manor
758 Broadway, Bangor, ME 04401 · 2.3 mi
For-profit · 103 beds · Part of First Atlantic Healthcare
★★★★★3AverageBrewer Center for Health & Rehabilitation, LLC
74 Parkway South, Brewer, ME 04412 · 2.5 mi
For-profit · 111 beds · Part of National Health Care Associates
★★★★★4Above averageWestgate Center for Rehab & Alzheimers Care
750 Union St, Bangor, ME 04401 · 3 mi
For-profit · 65 beds · Part of National Health Care Associates
- CMS high performer
★★★★★5Much above average- ★★★★★1Much below average
Frequently asked questions
What is Maine Veterans Home - Bangor's rating?
Maine Veterans Home - Bangor has 3 out of 5 stars on the CMS overall star rating. The average for Maine nursing homes is 3.1 stars.
How many inspection citations did Maine Veterans Home - Bangor receive?
Its most recent standard health inspection found 9 citations, compared with a Maine average of 10.8. Every citation is listed on this page with its severity.
Does Maine Veterans Home - Bangor accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Maine Veterans Home - Bangor?
It is non profit - other and part of Maine Veterans' Home. The ownership section on this page lists the owners and managers reported to CMS.
Where is Maine Veterans Home - Bangor and how do I contact it?
Maine Veterans Home - Bangor is at 44 Hogan Rd, Bangor, ME 04401. Phone: (207) 942-2333.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.