nursing home in Fort Kent, ME
Forest Hill Manor
25 Bolduc Ave, Fort Kent, ME 04743 · (207) 834-3915
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Forest Hill Manor at a glance
Forest Hill Manor is a 45-bed non-profit nursing home in Fort Kent, Maine (Aroostook County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Maine average of 3.1.
Residents receive about 4 hours of nursing care per day (1.3 of them from registered nurses), worse than the state average of 4.3 hours.
Its most recent standard health inspection (March 11, 2026) found 3 health citations. The Maine average is 10.8.
Federal regulators fined it 1 time in the past three years, totaling $13,627.
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 45
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- March 1, 1994
- Resident/family council
- Resident
- County
- Aroostook County
- CMS Certification Number
- 205176
Ratings
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 4.1 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 2.5 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.99 hrs | 4.34 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 1.34 hrs | 1.05 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.39 hrs | 2.83 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.34 hrs | 3.92 hrs | 3.42 hrs | Average |
Inspections
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 11 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 39 | 81.3 | 80.6 | Better |
Penalties
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 0 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $13,627 | $7,386 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 45 | 75 | 107 | |
| Average residents per day | 45 | 65 | 86 | |
| Occupancy | 99.3% | 88.5% | 80.9% |
Long-stay residents
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.8% | 4.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.6% | 4.3% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 15.2% | 20.2% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 2.3% | 2.2% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 1.1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 25.8% | 24.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 28.2% | 25.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 2.9% | 5.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 1.2% | 11.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 9.1% | 17.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 29.6% | 29.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.9% | 92.3% | 93.6% | Better |
Inspection citations
State inspectors cited this home for 28 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 11, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected April 21, 2026 |
| March 11, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 21, 2026 |
| March 11, 2026 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 21, 2026 |
| July 15, 2025 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 15, 2025 |
| February 20, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected February 25, 2025 |
| February 20, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected March 14, 2025 |
| February 20, 2025 Fire safety | Have corridors or aisles that are unobstructed and are at least 8 feet in width. Egress Deficiencies · Tag K0232 | D Potential harm, isolated | Corrected February 18, 2025 |
| February 20, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected April 7, 2025 |
| February 20, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected February 18, 2025 |
| February 20, 2025 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | D Potential harm, isolated | Corrected March 5, 2025 |
| February 20, 2025 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | D Potential harm, isolated | Corrected April 5, 2025 |
| February 20, 2025 Fire safety | Establish roles under a Waiver declared by secretary. Emergency Preparedness Deficiencies · Tag E0026 | D Potential harm, isolated | Corrected March 25, 2025 |
| February 20, 2025 Fire safety | Provide emergency officials' contact information. Emergency Preparedness Deficiencies · Tag E0031 | D Potential harm, isolated | Corrected March 25, 2025 |
| February 20, 2025 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | F Potential harm, widespread | Corrected March 31, 2025 |
| February 20, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected March 31, 2025 |
| February 20, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected March 31, 2025 |
| February 20, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected March 31, 2025 |
| February 20, 2025 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected March 31, 2025 |
| February 20, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected March 31, 2025 |
| February 20, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected March 31, 2025 |
| February 20, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected March 31, 2025 |
| February 20, 2025 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected March 31, 2025 |
| February 20, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 31, 2025 |
| February 20, 2025 Standard | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Tag F0773 | D Potential harm, isolated | Corrected March 31, 2025 |
| February 20, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 31, 2025 |
| February 20, 2025 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected March 21, 2025 |
| October 16, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected September 17, 2024 |
| October 16, 2024 Complaint | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0943 | D Potential harm, isolated | Corrected October 26, 2024 |
| September 4, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected September 24, 2024 |
| April 23, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 15, 2024 |
| February 27, 2024 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | D Potential harm, isolated | Corrected March 7, 2024 |
| February 27, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected March 20, 2024 |
| February 27, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected March 20, 2024 |
| February 27, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected April 10, 2024 |
| February 27, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected March 12, 2024 |
| February 27, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 27, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 27, 2024 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | B No harm, pattern | Corrected April 1, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $13,627 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| October 16, 2024 | Fine | $13,627 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BOIS, ALAIN Individual | adp of the snf | NOT APPLICABLE | 07/12/2024 |
| GILLIS, STEPHANIE Individual | adp of the snf | NOT APPLICABLE | 11/01/2022 |
| TEACHOUT, AARON Individual | adp of the snf | NOT APPLICABLE | 07/12/2024 |
| ZEWE, JEFFREY Individual | adp of the snf | NOT APPLICABLE | 07/12/2024 |
| CYR, DOUGLAS Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| DIONNE, GISELE Individual | corporate director | NOT APPLICABLE | 01/30/2019 |
| EZZY, JOHN Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| FOURNIER, NORMAN Individual | corporate director | NOT APPLICABLE | 01/15/2021 |
| GUIMOND, DONALD Individual | corporate director | NOT APPLICABLE | 07/21/2015 |
| HARRIS, JAMES Individual | corporate director | NOT APPLICABLE | 06/20/2023 |
| OUELLETTE, STEVEN Individual | corporate director | NOT APPLICABLE | 01/15/2021 |
| PELLETIER, STEVEN Individual | corporate director | NOT APPLICABLE | 01/01/2018 |
| SOUCY, ERIN Individual | corporate director | NOT APPLICABLE | 06/28/2016 |
| TABOR, LUCIE Individual | corporate director | NOT APPLICABLE | 01/15/2021 |
| VAILLANCOURT, DANIEL Individual | corporate director | NOT APPLICABLE | 01/01/2020 |
| BOIS, ALAIN Individual | corporate officer | NOT APPLICABLE | 03/29/2021 |
| TEACHOUT, AARON Individual | corporate officer | NOT APPLICABLE | 09/30/2021 |
| ZEWE, JEFFREY Individual | corporate officer | NOT APPLICABLE | 05/01/2022 |
| CYR, DOUGLAS Individual | managing control - governing body | NOT APPLICABLE | 01/01/2020 |
| DIONNE, GISELE Individual | managing control - governing body | NOT APPLICABLE | 01/30/2019 |
| EZZY, JOHN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| FOURNIER, NORMAN Individual | managing control - governing body | NOT APPLICABLE | 01/15/2021 |
| GUIMOND, DONALD Individual | managing control - governing body | NOT APPLICABLE | 07/21/2015 |
| HARRIS, JAMES Individual | managing control - governing body | NOT APPLICABLE | 06/20/2023 |
| OUELLETTE, STEVEN Individual | managing control - governing body | NOT APPLICABLE | 01/15/2021 |
| PELLETIER, STEVEN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2018 |
| SOUCY, ERIN Individual | managing control - governing body | NOT APPLICABLE | 06/28/2016 |
| TABOR, LUCIE Individual | managing control - governing body | NOT APPLICABLE | 01/15/2021 |
| VAILLANCOURT, DANIEL Individual | managing control - governing body | NOT APPLICABLE | 01/01/2020 |
| BOIS, ALAIN Individual | operational/managerial control | NOT APPLICABLE | 07/12/2024 |
| GILLIS, STEPHANIE Individual | operational/managerial control | NOT APPLICABLE | 11/01/2022 |
| TEACHOUT, AARON Individual | operational/managerial control | NOT APPLICABLE | 09/30/2021 |
| ZEWE, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 05/01/2022 |
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Frequently asked questions
What is Forest Hill Manor's rating?
Forest Hill Manor has 4 out of 5 stars on the CMS overall star rating. The average for Maine nursing homes is 3.1 stars.
How many inspection citations did Forest Hill Manor receive?
Its most recent standard health inspection found 3 citations, compared with a Maine average of 10.8. Every citation is listed on this page with its severity.
Does Forest Hill Manor accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Forest Hill Manor?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Forest Hill Manor and how do I contact it?
Forest Hill Manor is at 25 Bolduc Ave, Fort Kent, ME 04743. Phone: (207) 834-3915.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.