nursing home in Caribou, ME
Maine Veterans Home - Caribou
163 Van Buren Rd Suite 2, Caribou, ME 04736 · (207) 498-6074
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Maine Veterans Home - Caribou at a glance
Maine Veterans Home - Caribou is a 40-bed non-profit nursing home in Caribou, Maine (Aroostook County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Maine average of 3.1.
Residents receive about 5.1 hours of nursing care per day (1.6 of them from registered nurses), better than the state average of 4.3 hours.
Its most recent standard health inspection (February 5, 2026) found 5 health citations. The Maine average is 10.8.
Federal regulators fined it 1 time in the past three years, totaling $42,320.
Nursing staff turnover is 28.6% per year (state average 46.7%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 40
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Maine Veterans' Home
- Medicare-certified since
- July 1, 1994
- Resident/family council
- Resident
- County
- Aroostook County
- CMS Certification Number
- 205151
Ratings
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 4.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 2.5 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.13 hrs | 4.34 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.55 hrs | 1.05 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.53 hrs | 2.83 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.61 hrs | 3.92 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 28.6% | 46.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 9.1% | 40.2% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 11 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 2 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 35 | 81.3 | 80.6 | Better |
Penalties
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 0 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $42,320 | $7,386 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 40 | 75 | 107 | |
| Average residents per day | 36 | 65 | 86 | |
| Occupancy | 90.8% | 88.5% | 80.9% |
Long-stay residents
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.3% | 4.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.9% | 4.3% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 14.1% | 20.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 5.7% | 2.2% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 4.1% | 1.1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 19.6% | 24.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 15.9% | 25.6% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.2% | 5.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 13.3% | 11.6% | 12.8% | Average |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 15.9% | 17.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 35.4% | 29.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 92.3% | 95.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.9% | 92.3% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 57.5% | 72.7% | 82% | Worse |
Inspection citations
State inspectors cited this home for 14 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 5, 2026 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | G Actual harm, isolated | Corrected March 20, 2026 |
| February 5, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected March 20, 2026 |
| February 5, 2026 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected March 20, 2026 |
| February 5, 2026 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected March 20, 2026 |
| February 5, 2026 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | B No harm, pattern | Corrected March 20, 2026 |
| January 8, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected February 7, 2025 |
| January 8, 2025 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected February 7, 2025 |
| January 8, 2025 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected February 7, 2025 |
| January 8, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected February 7, 2025 |
| January 8, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected February 7, 2025 |
| December 6, 2023 Fire safety | Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Tag K0753 | D Potential harm, isolated | Corrected December 21, 2023 |
| December 6, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected December 21, 2023 |
| December 6, 2023 Fire safety | Have an alternate power supply for its alarm system. Smoke Deficiencies · Tag K0344 | D Potential harm, isolated | Corrected December 21, 2023 |
| December 6, 2023 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected December 21, 2023 |
| December 6, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected December 21, 2023 |
| December 6, 2023 Complaint | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | D Potential harm, isolated | Corrected January 15, 2024 |
| December 6, 2023 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected January 15, 2024 |
| December 6, 2023 Complaint | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected January 15, 2024 |
| December 6, 2023 Complaint | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | B No harm, pattern | Corrected January 15, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $42,320 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 5, 2026 | Payment Denial | 3 days from March 17, 2026 |
| February 5, 2026 | Fine | $42,320 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ARMSTRONG, JOHN Individual | adp of the snf | NOT APPLICABLE | 04/02/2025 |
| GRAHAM, MELISSA Individual | adp of the snf | NOT APPLICABLE | 02/24/2025 |
| ARMSTRONG, ANGELA Individual | corporate director | NOT APPLICABLE | 04/20/2024 |
| BRAWN, CHRISTINE Individual | corporate director | NOT APPLICABLE | 04/20/2024 |
| BURR, HEATHER Individual | corporate director | NOT APPLICABLE | 02/18/2021 |
| COLLINS, SAMUEL Individual | corporate director | NOT APPLICABLE | 06/06/2022 |
| GARDNER, CHRISTOPHER Individual | corporate director | NOT APPLICABLE | 06/06/2022 |
| GENEST, EMIL Individual | corporate director | NOT APPLICABLE | 10/27/2020 |
| JACKSON, DIANE Individual | corporate director | NOT APPLICABLE | 07/09/2022 |
| LAGACE, DONALD Individual | corporate director | NOT APPLICABLE | 10/13/2020 |
| MILLER, BRIDGET Individual | corporate director | NOT APPLICABLE | 04/20/2024 |
| POOLER, MICHAEL Individual | corporate director | NOT APPLICABLE | 04/20/2024 |
| RICHMOND, DAVID Individual | corporate director | NOT APPLICABLE | 09/26/2018 |
| SANPEDRO, STEVEN Individual | corporate director | NOT APPLICABLE | 01/01/2015 |
| SCHWETZ, JULIE Individual | corporate director | NOT APPLICABLE | 10/13/2020 |
| BROOKS, KEVIN Individual | corporate officer | NOT APPLICABLE | 05/01/2015 |
| GAGNON, REBECCA Individual | corporate officer | NOT APPLICABLE | 07/18/2022 |
| KLAWITTER, BRAD Individual | corporate officer | NOT APPLICABLE | 12/16/2024 |
| ARMSTRONG, JOHN Individual | operational/managerial control | NOT APPLICABLE | 02/16/2023 |
| GRAHAM, MELISSA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2015 |
| MAINE VETERANS' HOME Organization | operational/managerial control | NOT APPLICABLE | 03/31/2009 |
| MEADER, MELANIE Individual | operational/managerial control | NOT APPLICABLE | 01/30/2023 |
| WELCH, KATHERINE Individual | operational/managerial control | NOT APPLICABLE | 11/14/2014 |
| ARMSTRONG, ANGELA Individual | trustee of the snf | NOT APPLICABLE | 04/20/2024 |
| BRAWN, CHRISTINE Individual | trustee of the snf | NOT APPLICABLE | 04/20/2024 |
| BURR, HEATHER Individual | trustee of the snf | NOT APPLICABLE | 02/18/2021 |
| COLLINS, SAMUEL Individual | trustee of the snf | NOT APPLICABLE | 06/06/2022 |
| GARDNER, CHRISTOPHER Individual | trustee of the snf | NOT APPLICABLE | 06/06/2022 |
| GENEST, EMIL Individual | trustee of the snf | NOT APPLICABLE | 10/27/2020 |
| JACKSON, DIANE Individual | trustee of the snf | NOT APPLICABLE | 07/09/2022 |
| LAGACE, DONALD Individual | trustee of the snf | NOT APPLICABLE | 10/13/2020 |
| MILLER, BRIDGET Individual | trustee of the snf | NOT APPLICABLE | 04/20/2024 |
| POOLER, MICHAEL Individual | trustee of the snf | NOT APPLICABLE | 04/20/2024 |
| RICHMOND, DAVID Individual | trustee of the snf | NOT APPLICABLE | 09/26/2018 |
| SANPEDRO, STEVEN Individual | trustee of the snf | NOT APPLICABLE | 01/01/2015 |
| SCHWETZ, JULIE Individual | trustee of the snf | NOT APPLICABLE | 10/13/2020 |
Other nursing homes near Maine Veterans Home - Caribou
- ★★★★★3Average
Borderview Rehab & Living Ctr
208 State Street, Van Buren, ME 04785 · 21 mi
For-profit · 27 beds · Part of North Country Associates
- CMS high performer
★★★★★5Much above average- ★★★★★1Much below average
High View Rehabilitation and Living Center
517 Riverview St, Madawaska, ME 04756 · 37.7 mi
For-profit · 51 beds
★★★★★1Much below average- ★★★★★4Above average
Frequently asked questions
What is Maine Veterans Home - Caribou's rating?
Maine Veterans Home - Caribou has 4 out of 5 stars on the CMS overall star rating. The average for Maine nursing homes is 3.1 stars.
How many inspection citations did Maine Veterans Home - Caribou receive?
Its most recent standard health inspection found 5 citations, compared with a Maine average of 10.8. Every citation is listed on this page with its severity.
Does Maine Veterans Home - Caribou accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Maine Veterans Home - Caribou?
It is non profit - other and part of Maine Veterans' Home. The ownership section on this page lists the owners and managers reported to CMS.
Where is Maine Veterans Home - Caribou and how do I contact it?
Maine Veterans Home - Caribou is at 163 Van Buren Rd Suite 2, Caribou, ME 04736. Phone: (207) 498-6074.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.