nursing home in Sulphur, LA
High Hope Care Center
475 High Hope Road, Sulphur, LA 70663 · (337) 527-8140
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★2
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
High Hope Care Center at a glance
High Hope Care Center is a 101-bed for-profit nursing home in Sulphur, Louisiana (Calcasieu County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Louisiana average of 2.6.
Residents receive about 3.3 hours of nursing care per day (0.1 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (March 18, 2026) found 5 health citations. The Louisiana average is 6.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 56.8% per year (state average 47.6%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 101
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Charleston Healthcare Group
- Medicare-certified since
- November 14, 2003
- Resident/family council
- Both
- County
- Calcasieu County
- CMS Certification Number
- 195601
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.6 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 2.5 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 2 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.30 hrs | 3.76 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.15 hrs | 0.31 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.77 hrs | 2.27 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.92 hrs | 3.21 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 56.8% | 47.6% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 50% | 41.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 19 | 65.4 | 80.6 | Better |
Penalties
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $46,795 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 101 | 122 | 107 | |
| Average residents per day | 90 | 91 | 86 | |
| Occupancy | 89.5% | 74.1% | 80.9% |
Long-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 7.1% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 8.6% | 5.6% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 12.7% | 22.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.3% | 2.1% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 4.7% | 1.2% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 10.6% | 17.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 14.4% | 17.9% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 4% | 5.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 1.4% | 2.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 42.3% | 23.2% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 18.1% | 15.8% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 97.8% | 94.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 93.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.3% | 3.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 98.3% | 76.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 85.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 18, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected April 20, 2026 |
| March 18, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected April 20, 2026 |
| March 18, 2026 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected April 20, 2026 |
| March 18, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 24, 2026 |
| March 18, 2026 Standard | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident Rights Deficiencies · Tag F0568 | D Potential harm, isolated | Corrected April 24, 2026 |
| March 18, 2026 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected April 24, 2026 |
| March 18, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 24, 2026 |
| March 18, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected April 24, 2026 |
| July 9, 2025 Complaint | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected August 12, 2025 |
| February 19, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected April 1, 2025 |
| February 19, 2025 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected April 1, 2025 |
| February 20, 2024 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 20, 2024 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 20, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected April 1, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BROUSSARD, ELIZABETH Individual | 5% or greater direct ownership interest | 28% | 08/01/2008 |
| BROUSSARD, KENDALL Individual | 5% or greater direct ownership interest | 28% | 08/01/2008 |
| BROUSSARD, REUBEN Individual | 5% or greater direct ownership interest | 28% | 08/01/2008 |
| BROUSSARD, TODD Individual | 5% or greater direct ownership interest | 9% | 08/01/2008 |
| DELRIE, ALTON Individual | 5% or greater direct ownership interest | 5% | 08/01/2008 |
| BROUSSARD, ELIZABETH Individual | adp of the snf | NOT APPLICABLE | 08/01/2008 |
| BROUSSARD, KENDALL Individual | adp of the snf | NOT APPLICABLE | 08/01/2008 |
| BROUSSARD, REUBEN Individual | adp of the snf | NOT APPLICABLE | 08/01/2008 |
| BROUSSARD, TODD Individual | adp of the snf | NOT APPLICABLE | 08/01/2008 |
| CHARLESTON HEALTHCARE GROUP LLC Organization | adp of the snf | NOT APPLICABLE | 11/04/2013 |
| DELRIE, ALTON Individual | adp of the snf | NOT APPLICABLE | 08/01/2008 |
| BROUSSARD, ELIZABETH Individual | corporate officer | NOT APPLICABLE | 08/01/2008 |
| BROUSSARD, KENDALL Individual | corporate officer | NOT APPLICABLE | 08/01/2008 |
| BROUSSARD, KENDALL Individual | operational/managerial control | NOT APPLICABLE | 08/01/2008 |
Other nursing homes near High Hope Care Center
- ★★★★★1Much below average
- ★★★★★3Average
- ★★★★★2Below average
Grand Cove Nursing & Rehabilitation Center
1525 W McNeese St., Lake Charles, LA 70605 · 11.1 mi
For-profit · 109 beds
★★★★★2Below averageResthaven Nursing & Rehab Center, LLC
1103 W McNeese, Lake Charles, LA 70605 · 11.3 mi
For-profit · 162 beds · Part of Central Management Company
★★★★★1Much below averageThe Care Center of Dequincy
602 North Division, Dequincy, LA 70633 · 11.4 mi
For-profit · 80 beds · Part of Rightcare Health Services
★★★★★3Average
Frequently asked questions
What is High Hope Care Center's rating?
High Hope Care Center has 4 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.
How many inspection citations did High Hope Care Center receive?
Its most recent standard health inspection found 5 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.
Does High Hope Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns High Hope Care Center?
It is for profit - limited liability company and part of Charleston Healthcare Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is High Hope Care Center and how do I contact it?
High Hope Care Center is at 475 High Hope Road, Sulphur, LA 70663. Phone: (337) 527-8140.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.