nursing home in Lake Charles, LA
Resthaven Nursing & Rehab Center, LLC
1103 W McNeese, Lake Charles, LA 70605 · (337) 477-6371
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Resthaven Nursing & Rehab Center, LLC at a glance
Resthaven Nursing & Rehab Center, LLC is a 162-bed for-profit nursing home in Lake Charles, Louisiana (Calcasieu County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Louisiana average of 2.6.
Residents receive about 3.2 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (August 20, 2025) found 4 health citations. The Louisiana average is 6.4.
Federal regulators fined it 1 time in the past three years, totaling $34,369.
Nursing staff turnover is 42.1% per year (state average 47.6%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 162
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Central Management Company
- Medicare-certified since
- June 1, 1997
- Resident/family council
- Resident
- County
- Calcasieu County
- CMS Certification Number
- 195414
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.6 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.4 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 2.5 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 2 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.17 hrs | 3.76 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.34 hrs | 0.31 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.76 hrs | 2.27 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.98 hrs | 3.21 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 42.1% | 47.6% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 11.1% | 41.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 104 | 65.4 | 80.6 | Worse |
Penalties
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $34,369 | $46,795 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 162 | 122 | 107 | |
| Average residents per day | 109 | 91 | 86 | |
| Occupancy | 67% | 74.1% | 80.9% |
Long-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.2% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.3% | 5.6% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 18.8% | 22.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.5% | 2.1% | 1.6% | Average |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 1.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 20.9% | 17.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 15.1% | 17.9% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.5% | 5.2% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 2.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 33.3% | 23.2% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 7.8% | 15.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 98.3% | 94.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 93.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.4% | 3.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 76.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 85.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 20 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 20, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 3, 2025 |
| August 20, 2025 Standard | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | D Potential harm, isolated | Corrected September 3, 2025 |
| August 20, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected September 3, 2025 |
| August 20, 2025 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected September 3, 2025 |
| August 20, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | L Immediate jeopardy, widespread | Corrected September 17, 2024 |
| August 20, 2024 Standard | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | L Immediate jeopardy, widespread | Corrected September 17, 2024 |
| August 20, 2024 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | F Potential harm, widespread | Corrected September 17, 2024 |
| August 20, 2024 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected September 17, 2024 |
| August 20, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected September 17, 2024 |
| August 20, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected September 17, 2024 |
| August 20, 2024 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected September 17, 2024 |
| August 20, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected September 17, 2024 |
| August 20, 2024 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected September 17, 2024 |
| August 20, 2024 Standard | Hire a qualified full-time social worker in a facility with more than 120 beds. Administration Deficiencies · Tag F0850 | D Potential harm, isolated | Corrected September 17, 2024 |
| August 20, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 17, 2024 |
| July 26, 2023 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | E Potential harm, pattern | Corrected July 31, 2023 |
| July 26, 2023 Standard | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | D Potential harm, isolated | Corrected July 31, 2023 |
| July 26, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 31, 2023 |
| July 26, 2023 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected July 31, 2023 |
| July 26, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected July 28, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $34,369 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 20, 2024 | Fine | $34,369 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FREDA ZIMMERMAN TRUST Organization | 5% or greater direct ownership interest | 17% | 01/01/1987 |
| KISATCHIE CORPORATION Organization | 5% or greater direct ownership interest | 67% | 01/01/1987 |
| BOLWAHNN, SHEILA Individual | adp of the snf | NOT APPLICABLE | 12/01/2008 |
| CANTRELL, JEFFREY LEE Individual | adp of the snf | NOT APPLICABLE | 10/01/2013 |
| CENTRAL MANAGEMENT COMPANY, LLC Organization | adp of the snf | NOT APPLICABLE | 03/01/2016 |
| FREDA ZIMMERMAN TRUST Organization | adp of the snf | NOT APPLICABLE | 02/01/2001 |
| HEINEN, DAVID Individual | adp of the snf | NOT APPLICABLE | 03/26/2025 |
| KISATCHIE CORPORATION Organization | adp of the snf | NOT APPLICABLE | 02/01/2001 |
| NAEEM, ASIMA Individual | adp of the snf | NOT APPLICABLE | 03/26/2025 |
| PRICE, TEDDY Individual | adp of the snf | NOT APPLICABLE | 03/01/2025 |
| ROGERS, DAWN Individual | adp of the snf | NOT APPLICABLE | 03/01/1993 |
| SHELTON, JAMES Individual | adp of the snf | NOT APPLICABLE | 07/23/1990 |
| CENTRAL MANAGEMENT COMPANY, LLC Organization | operational/managerial control | NOT APPLICABLE | 03/01/2016 |
| PRICE, TEDDY Individual | operational/managerial control | NOT APPLICABLE | 03/01/2025 |
Other nursing homes near Resthaven Nursing & Rehab Center, LLC
Grand Cove Nursing & Rehabilitation Center
1525 W McNeese St., Lake Charles, LA 70605 · under 1 mi
For-profit · 109 beds
★★★★★2Below averageThe Gardens and Guardian
1401 Country Club Road, Lake Charles, LA 70605 · under 1 mi
For-profit · 60 beds
- CMS high performer
★★★★★5Much above average- ★★★★★3Average
- ★★★★★2Below average
Calcasieu Community Care Center
4190 Gerstner Memorial Drive, Lake Charles, LA 70607 · 3.4 mi
Non-profit · 120 beds · Part of Commcare Corporation
★★★★★3AverageLandmark of Lake Charles
2335 Oak Park Blvd, Lake Charles, LA 70601 · 3.5 mi
For-profit · 130 beds · Part of The Beebe Family
★★★★★3Average
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Frequently asked questions
What is Resthaven Nursing & Rehab Center, LLC's rating?
Resthaven Nursing & Rehab Center, LLC has 1 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.
How many inspection citations did Resthaven Nursing & Rehab Center, LLC receive?
Its most recent standard health inspection found 4 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.
Does Resthaven Nursing & Rehab Center, LLC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Resthaven Nursing & Rehab Center, LLC?
It is for profit - limited liability company and part of Central Management Company. The ownership section on this page lists the owners and managers reported to CMS.
Where is Resthaven Nursing & Rehab Center, LLC and how do I contact it?
Resthaven Nursing & Rehab Center, LLC is at 1103 W McNeese, Lake Charles, LA 70605. Phone: (337) 477-6371.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.