nursing home in Laplace, LA
Twin Oaks Nursing Home
506 West 5th Street, Laplace, LA 70068 · (985) 652-9538
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Twin Oaks Nursing Home at a glance
Twin Oaks Nursing Home is a 148-bed for-profit nursing home in Laplace, Louisiana (St. John Baptist County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Louisiana average of 2.6.
Residents receive about 3.2 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (August 13, 2025) found 6 health citations. The Louisiana average is 6.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 45.3% per year (state average 47.6%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 148
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Inspired Healthcare Management
- Medicare-certified since
- November 1, 1994
- Resident/family council
- Resident
- County
- St. John Baptist County
- CMS Certification Number
- 195303
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 2.6 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.4 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 2.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 2.5 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 2 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.23 hrs | 3.76 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.36 hrs | 0.31 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.59 hrs | 2.27 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.82 hrs | 3.21 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 45.3% | 47.6% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 41.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 5 | 2 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 67.5 | 65.4 | 80.6 | Better |
Penalties
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $46,795 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 148 | 122 | 107 | |
| Average residents per day | 81 | 91 | 86 | |
| Occupancy | 54.4% | 74.1% | 80.9% |
Long-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.4% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.6% | 5.6% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 21.6% | 22.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 2.1% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.2% | 1.2% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 21.9% | 17.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 23.9% | 17.9% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 6.1% | 5.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 2.3% | 2.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 14.7% | 23.2% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 18.6% | 15.8% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 98.7% | 94.9% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.6% | 93.4% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 7% | 3.1% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 75.9% | 76.3% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 84.2% | 85.9% | 82% | Average |
Inspection citations
State inspectors cited this home for 40 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 15, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected February 10, 2026 |
| August 13, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected September 27, 2025 |
| August 13, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected September 27, 2025 |
| August 13, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected September 27, 2025 |
| August 13, 2025 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 13, 2025 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 13, 2025 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 13, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 18, 2025 |
| August 13, 2025 Complaint | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | D Potential harm, isolated | Corrected September 18, 2025 |
| April 30, 2025 Complaint | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Tag F0838 | E Potential harm, pattern | Corrected May 30, 2025 |
| April 30, 2025 Complaint | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | E Potential harm, pattern | Corrected May 30, 2025 |
| April 30, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected July 21, 2025 |
| April 30, 2025 Complaint | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected June 14, 2025 |
| April 30, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected May 30, 2025 |
| September 5, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected October 4, 2024 |
| August 7, 2024 Fire safety | Provide emergency officials' contact information. Emergency Preparedness Deficiencies · Tag E0031 | E Potential harm, pattern | Corrected September 24, 2024 |
| August 7, 2024 Fire safety | Establish policies and procedures for volunteers. Emergency Preparedness Deficiencies · Tag E0024 | E Potential harm, pattern | Corrected September 24, 2024 |
| August 7, 2024 Fire safety | Establish policies and procedures for medical documentation. Emergency Preparedness Deficiencies · Tag E0023 | E Potential harm, pattern | Corrected September 24, 2024 |
| August 7, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected September 5, 2024 |
| August 7, 2024 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | D Potential harm, isolated | Corrected September 3, 2024 |
| August 7, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected September 5, 2024 |
| August 7, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected September 24, 2024 |
| August 7, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected October 8, 2024 |
| August 7, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected September 24, 2024 |
| August 7, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 24, 2024 |
| August 7, 2024 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected September 24, 2024 |
| August 7, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected September 24, 2024 |
| August 7, 2024 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected September 24, 2024 |
| June 27, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | E Potential harm, pattern | Corrected August 7, 2024 |
| June 27, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | E Potential harm, pattern | Corrected August 7, 2024 |
| June 27, 2024 Complaint | Develop, implement, and/or maintain an effective training program for all new and existing staff members. Administration Deficiencies · Tag F0940 | D Potential harm, isolated | Corrected August 7, 2024 |
| May 2, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | E Potential harm, pattern | Corrected June 16, 2024 |
| May 2, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | E Potential harm, pattern | Corrected June 16, 2024 |
| May 2, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | E Potential harm, pattern | Corrected June 16, 2024 |
| January 4, 2024 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | E Potential harm, pattern | Corrected February 1, 2024 |
| January 4, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected February 1, 2024 |
| January 4, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected February 1, 2024 |
| November 2, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected December 17, 2023 |
| November 2, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected December 20, 2023 |
| November 2, 2023 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected January 31, 2024 |
| November 2, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected January 31, 2024 |
| November 2, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected January 31, 2024 |
| November 2, 2023 Standard | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care Deficiencies · Tag F0678 | E Potential harm, pattern | Corrected January 31, 2024 |
| November 2, 2023 Standard | Honor the resident's right to manage his or her financial affairs. Resident Rights Deficiencies · Tag F0567 | E Potential harm, pattern | Corrected January 31, 2024 |
| November 2, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected January 31, 2024 |
| November 2, 2023 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected January 31, 2024 |
| November 2, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected January 31, 2024 |
| November 2, 2023 Standard | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected January 31, 2024 |
| November 2, 2023 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected January 31, 2024 |
| November 2, 2023 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected January 31, 2024 |
| November 2, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected January 31, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| TWIN OAKS NURSING HOME INC Organization | 5% or greater direct ownership interest | 100% | 04/13/1973 |
| BURCH, FELIX Individual | 5% or greater indirect ownership interest | 8% | 06/22/2020 |
| BURCH, GUY S. Individual | 5% or greater indirect ownership interest | 8% | 06/22/2020 |
| BURCH, JEFFERY Individual | 5% or greater indirect ownership interest | 8% | 06/22/2020 |
| BURCH, PAULA Individual | 5% or greater indirect ownership interest | 8% | 06/22/2020 |
| BURCH, RENEE Individual | 5% or greater indirect ownership interest | 8% | 06/22/2020 |
| KERL, ELISE Individual | 5% or greater indirect ownership interest | 8% | 06/22/2020 |
| BAILEY, COLIN Individual | adp of the snf | NOT APPLICABLE | 07/01/1983 |
| BURCH, FELIX Individual | adp of the snf | NOT APPLICABLE | 06/22/2020 |
| BURCH, GUY S. Individual | adp of the snf | NOT APPLICABLE | 06/22/2020 |
| BURCH, JEFFERY Individual | adp of the snf | NOT APPLICABLE | 06/22/2020 |
| BURCH, PAULA Individual | adp of the snf | NOT APPLICABLE | 06/22/2020 |
| BURCH, RENEE Individual | adp of the snf | NOT APPLICABLE | 06/22/2020 |
| CONNOR, KAREN Individual | adp of the snf | NOT APPLICABLE | 07/22/2015 |
| GOUX, JEREMY Individual | adp of the snf | NOT APPLICABLE | 12/29/2020 |
| GOUX, TIMOTHY Individual | adp of the snf | NOT APPLICABLE | 12/29/2020 |
| INSPIRED HEALTHCARE MANAGEMENT, LLC Organization | adp of the snf | NOT APPLICABLE | 10/06/2025 |
| KERL, ELISE Individual | adp of the snf | NOT APPLICABLE | 06/22/2020 |
| TWIN OAKS NURSING HOME INC Organization | adp of the snf | NOT APPLICABLE | 04/13/1973 |
| BURCH, GUY S. Individual | corporate director | NOT APPLICABLE | 01/21/2021 |
| GOUX, JEREMY Individual | corporate director | NOT APPLICABLE | 01/21/2021 |
| GOUX, TIMOTHY Individual | corporate director | NOT APPLICABLE | 01/01/2012 |
| BURCH, GUY S. Individual | corporate officer | NOT APPLICABLE | 01/21/2021 |
| GOUX, JEREMY Individual | corporate officer | NOT APPLICABLE | 01/21/2021 |
| BAILEY, COLIN Individual | operational/managerial control | NOT APPLICABLE | 07/01/1983 |
| CONNOR, KAREN Individual | operational/managerial control | NOT APPLICABLE | 07/22/2015 |
| INSPIRED HEALTHCARE MANAGEMENT, LLC Organization | operational/managerial control | NOT APPLICABLE | 02/01/2017 |
| LEACH, MARY LYNN Individual | operational/managerial control | NOT APPLICABLE | 07/08/2020 |
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Frequently asked questions
What is Twin Oaks Nursing Home's rating?
Twin Oaks Nursing Home has 1 out of 5 stars on the CMS overall star rating. The average for Louisiana nursing homes is 2.6 stars.
How many inspection citations did Twin Oaks Nursing Home receive?
Its most recent standard health inspection found 6 citations, compared with a Louisiana average of 6.4. Every citation is listed on this page with its severity.
Does Twin Oaks Nursing Home accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Twin Oaks Nursing Home?
It is for profit - corporation and part of Inspired Healthcare Management. The ownership section on this page lists the owners and managers reported to CMS.
Where is Twin Oaks Nursing Home and how do I contact it?
Twin Oaks Nursing Home is at 506 West 5th Street, Laplace, LA 70068. Phone: (985) 652-9538.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.