nursing home in Louisville, KY
The Willows at Springhurst
3001 N. Hurstbourne Parkway, Louisville, KY 40241 · (502) 412-3775
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Willows at Springhurst at a glance
The Willows at Springhurst is a 52-bed for-profit nursing home in Louisville, Kentucky (Jefferson County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Kentucky average of 3.
Residents receive about 4.3 hours of nursing care per day (1.3 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (December 3, 2025) found 4 health citations. The Kentucky average is 2.8.
It has not received a federal fine in the past three years.
Nursing staff turnover is 38.6% per year (state average 46.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 52
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Trilogy Health Services
- Medicare-certified since
- December 1, 1991
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Jefferson County
- CMS Certification Number
- 185305
Ratings
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 2.7 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.32 hrs | 3.95 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.28 hrs | 0.79 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.45 hrs | 2.36 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.78 hrs | 3.49 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 38.6% | 46.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 42.9% | 41.8% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 3 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 30 | 40.4 | 80.6 | Better |
Penalties
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $15,373 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 52 | 95 | 107 | |
| Average residents per day | 49 | 82 | 86 | |
| Occupancy | 93.8% | 87.1% | 80.9% |
Long-stay residents
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.9% | 3.9% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.5% | 4.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 8.7% | 16.1% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 4.6% | 1.6% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.8% | 0.5% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 12% | 13.8% | 13.9% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.9% | 6.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 1% | 17.7% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 39.3% | 29.8% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 23.2% | 19% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 92.6% | 96.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.1% | 94.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Kentucky avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.7% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 90.4% | 83.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 89.6% | 84% | 82% | Better |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 3, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected December 19, 2025 |
| December 3, 2025 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected December 19, 2025 |
| December 3, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected December 19, 2025 |
| December 3, 2025 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected December 19, 2025 |
| September 3, 2021 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected October 12, 2021 |
| September 3, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 12, 2021 |
| September 3, 2021 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | E Potential harm, pattern | Corrected October 12, 2021 |
| September 3, 2021 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 12, 2021 |
| September 3, 2021 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected October 12, 2021 |
| September 3, 2021 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | D Potential harm, isolated | Corrected October 12, 2021 |
| March 5, 2021 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | D Potential harm, isolated | Corrected April 19, 2021 |
| March 5, 2021 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected April 19, 2021 |
| March 5, 2021 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected April 19, 2021 |
| March 5, 2021 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | D Potential harm, isolated | Corrected April 19, 2021 |
| March 5, 2021 Standard | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Tag F0838 | D Potential harm, isolated | Corrected April 19, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CONTINENTAL MERGER SUB LLC Organization | 5% or greater indirect ownership interest | — | 01/03/2022 |
| NORTHSTAR HEALTHCARE INCOME INC Organization | 5% or greater indirect ownership interest | — | 01/03/2022 |
| NORTHSTAR HEALTHCARE INCOME OPERATING PARTNERSHIP LP Organization | 5% or greater indirect ownership interest | — | 01/03/2022 |
| TRILOGY HOLDINGS NT-HCI, LLC Organization | 5% or greater indirect ownership interest | — | 01/03/2022 |
| BUFFORD, RANDALL Individual | corporate director | NOT APPLICABLE | 12/01/1997 |
| BARNEY, LEIGH Individual | corporate officer | NOT APPLICABLE | 11/01/2019 |
| BRYANT, WILLIAM Individual | corporate officer | NOT APPLICABLE | 01/05/2016 |
| BUFFORD, RANDALL Individual | corporate officer | NOT APPLICABLE | 12/01/1997 |
| CONNER, GREGORY Individual | corporate officer | NOT APPLICABLE | 06/03/2021 |
| DAVIS, DAVID Individual | corporate officer | NOT APPLICABLE | 08/21/2017 |
| PROSKY, DANNY Individual | corporate officer | NOT APPLICABLE | 12/01/2015 |
| STREIFF, MATHIEU Individual | corporate officer | NOT APPLICABLE | 12/01/2015 |
| TRILOGY MANAGEMENT SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 01/03/2022 |
| CORBIN, KATHY Individual | w-2 managing employee | NOT APPLICABLE | 01/10/2011 |
| FIGHTMASTER, LISA Individual | w-2 managing employee | NOT APPLICABLE | 12/01/2015 |
| SIECKERT, CARLA Individual | w-2 managing employee | NOT APPLICABLE | 01/03/2021 |
Other nursing homes near The Willows at Springhurst
Signature Healthcare at Jefferson Manor Rehab & We
1801 Lynn Way, Louisville, KY 40222 · 2.5 mi
For-profit · 100 beds · Part of Signature Healthcare
- CMS high performer
★★★★★5Much above averageThe Episcopal Church Home
7504 Westport Road, Louisville, KY 40222 · 2.5 mi
Non-profit · 26 beds · Part of Episcopal Retirement Homes, INC.
★★★★★4Above averageLyndon Crossing, LLC
1101 Lyndon Lane, Louisville, KY 40222 · 2.5 mi
For-profit · 145 beds · Part of Journey Healthcare
- Special Focus Facility
Not ratedSignature Healthcare at Jefferson Place Rehab & We
1705 Herr Lane, Louisville, KY 40222 · 2.7 mi
For-profit · 96 beds · Part of Signature Healthcare
★★★★★4Above averageForest Springs Health Campus
4120 Wooded Acre Lane, Louisville, KY 40245 · 3.6 mi
For-profit · 58 beds · Part of Trilogy Health Services
★★★★★4Above averageWestport Place Health Campus
4247 Westport Road, Louisville, KY 40207 · 3.9 mi
For-profit · 64 beds · Part of Trilogy Health Services
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is The Willows at Springhurst's rating?
The Willows at Springhurst has 3 out of 5 stars on the CMS overall star rating. The average for Kentucky nursing homes is 3 stars.
How many inspection citations did The Willows at Springhurst receive?
Its most recent standard health inspection found 4 citations, compared with a Kentucky average of 2.8. Every citation is listed on this page with its severity.
Does The Willows at Springhurst accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Willows at Springhurst?
It is for profit - corporation and part of Trilogy Health Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Willows at Springhurst and how do I contact it?
The Willows at Springhurst is at 3001 N. Hurstbourne Parkway, Louisville, KY 40241. Phone: (502) 412-3775.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.