nursing home in Norwalk, IA

Norwalk Nursing and Rehabilitation Center

921Sunset Drive, Norwalk, IA 50211 · (515) 981-0604

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★1
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Norwalk Nursing and Rehabilitation Center at a glance

Norwalk Nursing and Rehabilitation Center is a 45-bed for-profit nursing home in Norwalk, Iowa (Warren County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Iowa average of 3.1.

Its most recent standard health inspection (December 31, 2025) found 1 health citation. The Iowa average is 6.5.

It has not received a federal fine in the past three years.

Nursing staff turnover is 95.3% per year (state average 44%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
45
Certified for
Medicare and Medicaid
Chain / affiliated entity
Campbell Street Services
Medicare-certified since
October 1, 1992
Resident/family council
Resident
County
Warren County
CMS Certification Number
165179

Ratings

MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53.1 / 53 / 5Average
Health inspection rating ⓘ (higher is better)4 / 52.8 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)1 / 53.7 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)2 / 53.3 / 53.6 / 5Worse
Long-stay quality rating (higher is better)2 / 53.3 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)1 / 53.3 / 53.3 / 5Worse

Staffing

This facility95.3%Iowa average44%U.S. average45.8%
Nursing staff turnover (yearly): this facility vs. Iowa and U.S. averages
MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Nursing staff turnover (yearly) (lower is better)95.3%44%45.8%Worse
Registered nurse turnover (yearly) (lower is better)66.7%42.1%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility1Iowa average6U.S. average9
Health citations in the most recent inspection: this facility vs. Iowa and U.S. averages
MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)169Better
Citations from complaint investigations (latest cycle) (lower is better)033Better
Weighted health inspection score ⓘ (lower is better)954.580.6Better

Penalties

This facility0Iowa average1U.S. average1
Fines in the past 3 years: this facility vs. Iowa and U.S. averages
MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$19,286$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Certified beds4565107
Average residents per day405286
Occupancy89.1%81.5%80.9%

Long-stay residents

This facility3.9%Iowa average3.8%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Iowa and U.S. averages
MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.9%3.8%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)3.7%4.2%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)5.2%19.5%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)5.4%2.4%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.7%1.5%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)18.4%17.1%13.9%Worse
Long-stay residents whose walking worsened (lower is better)31.8%16.6%14.1%Worse
Long-stay residents who lose too much weight (lower is better)3.2%4.6%5.2%Better
Long-stay residents with depressive symptoms (lower is better)4.8%4.2%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)34.9%20.8%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)24.7%25.6%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%95.3%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%94%93.6%Better

Short-stay residents

This facility5.1%Iowa average2.1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Iowa and U.S. averages
MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)5.1%2.1%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)80.6%73.3%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)98.1%84%82%Better

Inspection citations

State inspectors cited this home for 7 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
December 31, 2025
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
F
Potential harm, widespread
Corrected January 9, 2026
December 31, 2025
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
F
Potential harm, widespread
Corrected January 9, 2026
December 31, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected January 5, 2026
December 31, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected January 2, 2026
April 16, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected April 24, 2025
December 5, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected January 10, 2025
December 5, 2024
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
E
Potential harm, pattern
Corrected December 18, 2024
December 5, 2024
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected December 18, 2024
December 5, 2024
Standard
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0606
D
Potential harm, isolated
Corrected December 27, 2024
December 5, 2024
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected December 27, 2024
December 5, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected December 27, 2024
December 5, 2024
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected December 27, 2024
December 5, 2024
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected December 27, 2024
November 30, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected December 30, 2023
November 30, 2023
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected December 30, 2023
November 30, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected December 18, 2023
November 30, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected December 21, 2023
November 30, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected December 21, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
REALCO NORWALK, IA, LLC
Organization
5% or greater mortgage interestNOT APPLICABLE03/01/2020
BECHT, KRISTEN
Individual
adp of the snfNOT APPLICABLE12/06/2025
CAMPBELL STREET SERVICES LLC
Organization
adp of the snfNOT APPLICABLE03/25/2025
CHITAI INVESTMENT, LLC
Organization
adp of the snfNOT APPLICABLE03/01/2020
CURCIO, DOMINIC
Individual
adp of the snfNOT APPLICABLE03/01/2020
DOLE, ISAAC
Individual
adp of the snfNOT APPLICABLE03/01/2020
HAGE, DANIELLE
Individual
adp of the snfNOT APPLICABLE01/15/2024
HOLDCO GOLDFINCH, LLC
Organization
adp of the snfNOT APPLICABLE03/01/2020
HOLDCO TABLETOP, LLC
Organization
adp of the snfNOT APPLICABLE03/01/2020
INVESTCO TABLETOP, LLC
Organization
adp of the snfNOT APPLICABLE03/01/2020
MANAGERCO GOLDFINCH, LLC
Organization
adp of the snfNOT APPLICABLE03/25/2025
OCONNER, MICHAEL
Individual
adp of the snfNOT APPLICABLE04/01/2024
REALCO NORWALK, IA, LLC
Organization
adp of the snfNOT APPLICABLE11/01/2015
TECHCARE CORP
Organization
adp of the snfNOT APPLICABLE03/01/2020
HOLDCO GOLDFINCH, LLC
Organization
direct ownership interestNOT APPLICABLE03/01/2020
CHITAI INVESTMENT, LLC
Organization
indirect ownership interestNOT APPLICABLE03/01/2020
CURCIO, DOMINIC
Individual
indirect ownership interestNOT APPLICABLE03/01/2020
HOLDCO TABLETOP, LLC
Organization
indirect ownership interestNOT APPLICABLE03/01/2020
INVESTCO TABLETOP, LLC
Organization
indirect ownership interestNOT APPLICABLE03/01/2020
TECHCARE CORP
Organization
indirect ownership interestNOT APPLICABLE03/01/2020
CAMPBELL STREET SERVICES LLC
Organization
operational/managerial controlNOT APPLICABLE03/01/2020
DOLE, ISAAC
Individual
operational/managerial controlNOT APPLICABLE03/01/2020
HAGE, DANIELLE
Individual
operational/managerial controlNOT APPLICABLE03/01/2020
MANAGERCO GOLDFINCH, LLC
Organization
operational/managerial controlNOT APPLICABLE03/01/2020
OCONNER, MICHAEL
Individual
operational/managerial controlNOT APPLICABLE04/01/2024

Other nursing homes near Norwalk Nursing and Rehabilitation Center

  1. Regency Care Center

    815 High Road, Norwalk, IA 50211 · 1.3 mi

    For-profit · 101 beds · Part of Campbell Street Services

    • Abuse citation
    • New owner (last 12 months)
    ★★★★★1Much below average
  2. Accura Healthcare of South Des Moines

    4911 SW 19th Street, Des Moines, IA 50315 · 5.6 mi

    For-profit · 89 beds

    ★★★★★1Much below average
  3. Greater Southside Health and Rehabilitation

    5608 SW 9th Street, Des Moines, IA 50315 · 5.7 mi

    For-profit · 80 beds · Part of The Ensign Group

    • Special Focus candidate
    • Abuse citation
    ★★★★★1Much below average
  4. Harmony West Des Moines

    5010 Grand Ridge Drive, West Des Moines, IA 50265 · 6.9 mi

    For-profit · 113 beds · Part of Legacy Healthcare

    ★★★★★1Much below average
  5. Wesley on Grand

    3520 Grand Avenue, Des Moines, IA 50312 · 8.4 mi

    Non-profit · 80 beds · Part of Wesleylife

    ★★★★★4Above average
  6. Scottish Rite Park INC

    2909 Woodland Avenue, Des Moines, IA 50312 · 8.7 mi

    Non-profit · 51 beds

    ★★★★★5Much above average

All nursing homes in Norwalk, IA · Compare side by side

Frequently asked questions

What is Norwalk Nursing and Rehabilitation Center's rating?

Norwalk Nursing and Rehabilitation Center has 3 out of 5 stars on the CMS overall star rating. The average for Iowa nursing homes is 3.1 stars.

How many inspection citations did Norwalk Nursing and Rehabilitation Center receive?

Its most recent standard health inspection found 1 citation, compared with a Iowa average of 6.5. Every citation is listed on this page with its severity.

Does Norwalk Nursing and Rehabilitation Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Norwalk Nursing and Rehabilitation Center?

It is for profit - corporation and part of Campbell Street Services. The ownership section on this page lists the owners and managers reported to CMS.

Where is Norwalk Nursing and Rehabilitation Center and how do I contact it?

Norwalk Nursing and Rehabilitation Center is at 921Sunset Drive, Norwalk, IA 50211. Phone: (515) 981-0604.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.