nursing home in Waterloo, IA

Harmony Waterloo

201 West Ridgeway Avenue, Waterloo, IA 50701 · (319) 234-7777

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★3
  • Quality measures★★★★★4
  • Abuse citation

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Harmony Waterloo at a glance

Harmony Waterloo is a 88-bed for-profit nursing home in Waterloo, Iowa (Black Hawk County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the Iowa average of 3.1.

Residents receive about 3.2 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 3.8 hours.

Its most recent standard health inspection (January 14, 2026) found 8 health citations. The Iowa average is 6.5.

Federal regulators fined it 1 time in the past three years, totaling $95,440.

Nursing staff turnover is 48.8% per year (state average 44%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
88
Certified for
Medicare and Medicaid
Chain / affiliated entity
Legacy Healthcare
Medicare-certified since
January 19, 1967
Resident/family council
Resident
County
Black Hawk County
CMS Certification Number
165034

Ratings

MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 53.1 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 53.7 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)4 / 53.3 / 53.6 / 5Average
Long-stay quality rating (higher is better)4 / 53.3 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)5 / 53.3 / 53.3 / 5Better

Staffing

This facility3.24 hrsIowa average3.82 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Iowa and U.S. averages
MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.24 hrs3.82 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.67 hrs0.74 hrs0.69 hrsAverage
Nurse aide hours per resident per day (higher is better)2.04 hrs2.52 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.93 hrs3.37 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)48.8%44%45.8%Worse
Registered nurse turnover (yearly) (lower is better)30%42.1%42.9%Better
Administrators who left in the past year (lower is better)101Worse

Inspections

This facility8Iowa average6U.S. average9
Health citations in the most recent inspection: this facility vs. Iowa and U.S. averages
MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)869Better
Citations from complaint investigations (latest cycle) (lower is better)233Better
Weighted health inspection score ⓘ (lower is better)107.354.580.6Worse

Penalties

This facility1Iowa average1U.S. average1
Fines in the past 3 years: this facility vs. Iowa and U.S. averages
MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$95,440$19,286$30,972Worse
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Certified beds8865107
Average residents per day755286
Occupancy84.7%81.5%80.9%

Long-stay residents

This facility1.5%Iowa average3.8%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Iowa and U.S. averages
MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.5%3.8%3.2%Better
Long-stay residents with pressure ulcers (lower is better)4.2%4.2%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)26.3%19.5%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)3.5%2.4%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.7%1.5%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)6.9%17.1%13.9%Better
Long-stay residents whose walking worsened (lower is better)7.5%16.6%14.1%Better
Long-stay residents who lose too much weight (lower is better)5.4%4.6%5.2%Average
Long-stay residents with depressive symptoms (lower is better)5.2%4.2%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.2%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)18.6%20.8%19.5%Average
Long-stay residents with new or worse incontinence (lower is better)32.2%25.6%19%Worse
Long-stay residents given a flu vaccine (higher is better)92.2%95.3%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)96.9%94%93.6%Average

Short-stay residents

This facility1.3%Iowa average2.1%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Iowa and U.S. averages
MeasureThis facilityIowa avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.3%2.1%1.6%Better
Short-stay residents given a flu vaccine (higher is better)28.2%73.3%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)80.4%84%82%Average

Inspection citations

State inspectors cited this home for 22 health deficiencies and 35 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".

DateCitationSeverityStatus
June 11, 2026
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected July 1, 2026
January 14, 2026
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected February 18, 2026
January 14, 2026
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
F
Potential harm, widespread
Corrected January 14, 2026
January 14, 2026
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected February 3, 2026
January 14, 2026
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
F
Potential harm, widespread
Corrected February 9, 2026
January 14, 2026
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected February 13, 2026
January 14, 2026
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
F
Potential harm, widespread
Corrected February 4, 2026
January 14, 2026
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
F
Potential harm, widespread
Corrected January 29, 2026
January 14, 2026
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected January 22, 2026
January 14, 2026
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected January 14, 2026
January 14, 2026
Fire safety
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911
E
Potential harm, pattern
Corrected January 14, 2026
January 14, 2026
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
E
Potential harm, pattern
Corrected February 13, 2026
January 14, 2026
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected February 13, 2026
January 14, 2026
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
E
Potential harm, pattern
Corrected February 13, 2026
January 14, 2026
Standard
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · Tag F0802
E
Potential harm, pattern
Corrected February 13, 2026
January 14, 2026
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected February 13, 2026
January 14, 2026
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected February 13, 2026
October 30, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
J
Immediate jeopardy, isolated
Corrected November 12, 2025
May 1, 2025
Complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602
D
Potential harm, isolated
Corrected May 8, 2025
January 15, 2025
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected February 10, 2025
January 15, 2025
Fire safety
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies · Tag E0006
F
Potential harm, widespread
Corrected January 30, 2025
January 15, 2025
Fire safety
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies · Tag E0007
F
Potential harm, widespread
Corrected January 30, 2025
January 15, 2025
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
F
Potential harm, widespread
Corrected January 30, 2025
January 15, 2025
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
F
Potential harm, widespread
Corrected January 30, 2025
January 15, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
F
Potential harm, widespread
Corrected February 8, 2025
January 15, 2025
Fire safety
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies · Tag K0347
F
Potential harm, widespread
Corrected February 4, 2025
January 15, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected January 29, 2025
January 15, 2025
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
F
Potential harm, widespread
Corrected January 30, 2025
January 15, 2025
Fire safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914
F
Potential harm, widespread
Corrected January 23, 2025
January 15, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected January 27, 2025
January 15, 2025
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
F
Potential harm, widespread
Corrected February 4, 2025
January 15, 2025
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected February 7, 2025
January 15, 2025
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected February 7, 2025
January 15, 2025
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected February 10, 2025
January 15, 2025
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected February 7, 2025
January 15, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected February 7, 2025
November 21, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected November 22, 2024
August 8, 2024
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
E
Potential harm, pattern
Corrected August 22, 2024
August 8, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected August 22, 2024
May 22, 2024
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
F
Potential harm, widespread
Corrected June 10, 2024
May 22, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected June 17, 2024
May 22, 2024
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected June 24, 2024
May 22, 2024
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected June 6, 2024
May 22, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected June 7, 2024
May 22, 2024
Fire safety
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies · Tag K0341
F
Potential harm, widespread
Corrected June 24, 2024
May 22, 2024
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
F
Potential harm, widespread
Corrected June 12, 2024
May 22, 2024
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected June 12, 2024
May 22, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected June 17, 2024
May 22, 2024
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
E
Potential harm, pattern
Corrected June 7, 2024
May 22, 2024
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected June 12, 2024
May 22, 2024
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected June 7, 2024
May 22, 2024
Fire safety
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Miscellaneous Deficiencies · Tag K0700
D
Potential harm, isolated
Corrected May 29, 2024
May 22, 2024
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected June 12, 2024
May 22, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected June 12, 2024
May 22, 2024
Complaint
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected June 12, 2024
May 22, 2024
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected June 12, 2024
October 18, 2023
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected November 9, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $95,440 in fines.

DatePenaltyAmount / length
October 30, 2025Fine$95,440

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
DOROS GENERATION TRUST U/A/D 1/3/12
Organization
5% or greater direct ownership interest26%04/01/2023
GPN FAMILY TRUST U/A/D 4/28/08
Organization
5% or greater direct ownership interest60%04/01/2023
OAKWAY OPERATIONS LLC
Organization
5% or greater direct ownership interest15%04/01/2023
SHABAT, MENACHEM
Individual
corporate officerNOT APPLICABLE04/01/2023
LEGACY HEALTHCARE FINANCIAL SERVICES LLC
Organization
operational/managerial controlNOT APPLICABLE04/01/2023
KNAPP, JUSTIN
Individual
w-2 managing employeeNOT APPLICABLE03/29/2023

Other nursing homes near Harmony Waterloo

  1. Friendship Village Retirement

    600 Park Lane, Waterloo, IA 50702 · under 1 mi

    Non-profit · 72 beds

    • CMS high performer
    ★★★★★5Much above average
  2. Ravenwood Specialty Care

    2651 St Francis Drive, Waterloo, IA 50702 · under 1 mi

    Non-profit · 176 beds · Part of Care Initiatives

    ★★★★★1Much below average
  3. Harmony House Health Care Center

    2950 West Shaulis Road, Waterloo, IA 50701 · 3.5 mi

    For-profit · 65 beds · Part of Legacy Healthcare

    • Special Focus candidate
    ★★★★★1Much below average
  4. Northcrest Specialty Care

    2001Health Street, Waterloo, IA 50703 · 3.7 mi

    Non-profit · 94 beds · Part of Care Initiatives

    ★★★★★2Below average
  5. Pinnacle Specialty Care

    1223 Prairieview Road, Cedar Falls, IA 50613 · 4.1 mi

    For-profit · 100 beds · Part of Care Initiatives

    ★★★★★2Below average
  6. The Suites at Western Home Communities

    5301 Caraway Lane, Cedar Falls, IA 50613 · 4.3 mi

    Non-profit · 72 beds · Part of Western Home Communities

    • CMS high performer
    ★★★★★5Much above average

All nursing homes in Waterloo, IA · Compare side by side

Frequently asked questions

What is Harmony Waterloo's rating?

Harmony Waterloo has 1 out of 5 stars on the CMS overall star rating. The average for Iowa nursing homes is 3.1 stars.

How many inspection citations did Harmony Waterloo receive?

Its most recent standard health inspection found 8 citations, compared with a Iowa average of 6.5. Every citation is listed on this page with its severity.

Does Harmony Waterloo accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Harmony Waterloo?

It is for profit - limited liability company and part of Legacy Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Harmony Waterloo and how do I contact it?

Harmony Waterloo is at 201 West Ridgeway Avenue, Waterloo, IA 50701. Phone: (319) 234-7777.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.