nursing home in Franklin, IN
Otterbein Franklin Seniorlife Comm Res & Com Care
1070 W Jefferson St, Franklin, IN 46131 · (317) 736-7185
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Otterbein Franklin Seniorlife Comm Res & Com Care at a glance
Otterbein Franklin Seniorlife Comm Res & Com Care is a 208-bed non-profit nursing home in Franklin, Indiana (Johnson County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Indiana average of 3.1.
Residents receive about 3.6 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.7 hours.
Its most recent standard health inspection (August 21, 2025) found 5 health citations. The Indiana average is 7.2.
Federal regulators fined it 1 time in the past three years, totaling $21,825.
Nursing staff turnover is 51% per year (state average 45.9%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Church Related
- Beds
- 208
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Otterbein Seniorlife
- Medicare-certified since
- October 3, 2008
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Johnson County
- CMS Certification Number
- 155771
Ratings
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.1 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 4.3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.8 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.63 hrs | 3.69 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.50 hrs | 0.67 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.42 hrs | 2.24 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.45 hrs | 3.25 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 51% | 45.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 47.8% | 40.3% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 41 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 0 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $21,825 | $8,742 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 0 | 1 | Average |
Size
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 208 | 96 | 107 | |
| Average residents per day | 127 | 73 | 86 | |
| Occupancy | 60.9% | 76.2% | 80.9% |
Long-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.6% | 3.9% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3% | 3.6% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 12.2% | 13.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.8% | 1.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.7% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9.7% | 11% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 11% | 11.9% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 9.4% | 5.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 3.2% | 25.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 28.8% | 23.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 28.4% | 23.3% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 99.2% | 95.4% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.8% | 93.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96.9% | 79% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 81.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 17 health deficiencies and 34 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 4, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected December 12, 2025 |
| October 20, 2025 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 25, 2025 |
| August 21, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | K Immediate jeopardy, pattern | Corrected September 26, 2025 |
| August 21, 2025 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | K Immediate jeopardy, pattern | Corrected September 26, 2025 |
| August 21, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected October 6, 2025 |
| August 21, 2025 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected October 14, 2025 |
| August 21, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected October 7, 2025 |
| August 21, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected September 26, 2025 |
| August 21, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected September 26, 2025 |
| August 21, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected October 2, 2025 |
| August 21, 2025 Fire safety | Provide properly sized and located linen or trash receptacles. Miscellaneous Deficiencies · Tag K0754 | E Potential harm, pattern | Corrected October 2, 2025 |
| August 21, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected September 26, 2025 |
| August 21, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected September 26, 2025 |
| August 21, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected September 26, 2025 |
| August 21, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected September 26, 2025 |
| August 21, 2025 Fire safety | Install properly constructed and protected linen or trash chutes. Services Deficiencies · Tag K0541 | D Potential harm, isolated | Corrected October 10, 2025 |
| August 21, 2025 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | D Potential harm, isolated | Corrected September 26, 2025 |
| August 21, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 22, 2025 |
| August 21, 2025 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | E Potential harm, pattern | Corrected August 22, 2025 |
| August 21, 2025 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected August 22, 2025 |
| July 23, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 31, 2025 |
| May 14, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 19, 2025 |
| April 9, 2025 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected April 11, 2025 |
| April 9, 2025 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected April 11, 2025 |
| April 9, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 11, 2025 |
| September 26, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 27, 2024 |
| July 31, 2024 Fire safety | Develop a communication plan. Emergency Preparedness Deficiencies · Tag E0029 | F Potential harm, widespread | Corrected September 30, 2024 |
| July 31, 2024 Fire safety | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013 | F Potential harm, widespread | Corrected September 30, 2024 |
| July 31, 2024 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | F Potential harm, widespread | Corrected September 30, 2024 |
| July 31, 2024 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected September 30, 2024 |
| July 31, 2024 Fire safety | Establish emergency prep training and testing. Emergency Preparedness Deficiencies · Tag E0036 | F Potential harm, widespread | Corrected September 30, 2024 |
| July 31, 2024 Fire safety | Have corridors or aisles that are unobstructed and are at least 8 feet in width. Egress Deficiencies · Tag K0232 | E Potential harm, pattern | Corrected September 30, 2024 |
| July 31, 2024 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | E Potential harm, pattern | Corrected September 30, 2024 |
| July 31, 2024 Fire safety | Ensure medical gas and vacuum systems have documented maintenance programs. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0907 | D Potential harm, isolated | Corrected September 30, 2024 |
| July 31, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 16, 2024 |
| July 31, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 16, 2024 |
| July 31, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected August 16, 2024 |
| July 31, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 16, 2024 |
| September 1, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected October 20, 2023 |
| September 1, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected October 20, 2023 |
| September 1, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected October 20, 2023 |
| September 1, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected October 20, 2023 |
| September 1, 2023 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | E Potential harm, pattern | Corrected October 20, 2023 |
| September 1, 2023 Fire safety | Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Tag K0753 | E Potential harm, pattern | Corrected October 20, 2023 |
| September 1, 2023 Fire safety | Provide properly sized and located linen or trash receptacles. Miscellaneous Deficiencies · Tag K0754 | E Potential harm, pattern | Corrected October 20, 2023 |
| September 1, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected October 20, 2023 |
| September 1, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected October 20, 2023 |
| September 1, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected October 20, 2023 |
| September 1, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected October 20, 2023 |
| September 1, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected September 22, 2023 |
| September 1, 2023 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected September 22, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $21,825 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 24, 2025 | Fine | $21,825 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HANCOCK REGIONAL HOSPITAL Organization | 5% or greater direct ownership interest | 100% | 04/14/2013 |
| FRANKLIN UNITED METHODIST HOME, INC. Organization | adp of the snf | NOT APPLICABLE | 04/01/2013 |
| FUNCTIONAL PATHWAYS OF TENNESSEE LLC Organization | adp of the snf | NOT APPLICABLE | 04/08/2025 |
| LOGAN, SHANNON Individual | adp of the snf | NOT APPLICABLE | 06/13/2022 |
| OTTERBEIN HOME Organization | adp of the snf | NOT APPLICABLE | 04/01/2013 |
| OTTERBEIN LSC, LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2013 |
| POLARIS PHARMACY SERVICES OF OHIO LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2018 |
| WELSH, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| MILLER, JAMES Individual | corporate director | NOT APPLICABLE | 04/14/2013 |
| LONG, STEVEN Individual | corporate officer | NOT APPLICABLE | 08/01/2014 |
| BOND, MARIA Individual | managing control - governing body | NOT APPLICABLE | 07/01/2021 |
| CLARK, TIMOTHY Individual | managing control - governing body | NOT APPLICABLE | 04/14/2013 |
| DAUGHERTY, JOSHUA Individual | managing control - governing body | NOT APPLICABLE | 01/01/2020 |
| FELKER, DEAN Individual | managing control - governing body | NOT APPLICABLE | 04/14/2013 |
| JOYNER, SARA Individual | managing control - governing body | NOT APPLICABLE | 07/01/2019 |
| WILLARD, LACEY Individual | managing control - governing body | NOT APPLICABLE | 07/01/2022 |
| WILSON, ROY Individual | managing control - governing body | NOT APPLICABLE | 04/14/2013 |
| APP, LYNN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2011 |
| BARTLETT, VICTORIA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| BAYLIFF, BECKY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| BECK, JENNY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| BIXLER, KIRK Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| BROWNSON, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 01/01/2012 |
| BURKE, DANIEL Individual | operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| COLEMAN, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 01/01/2022 |
| FRALEY, RALPH Individual | operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| FRANKLIN UNITED METHODIST HOME, INC. Organization | operational/managerial control | NOT APPLICABLE | 04/01/2013 |
| FUNCTIONAL PATHWAYS OF TENNESSEE LLC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2018 |
| GLOSSER, HEIDI Individual | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| HASH, DENNINS Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| HAZELBAKER, TOMAS Individual | operational/managerial control | NOT APPLICABLE | 01/01/2014 |
| IRVINE, JENOTHY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| KASTING, KELSEY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| LOGAN, SHANNON Individual | operational/managerial control | NOT APPLICABLE | 06/13/2022 |
| LONG, STEVEN Individual | operational/managerial control | NOT APPLICABLE | 08/01/2014 |
| MAURER, DAVID Individual | operational/managerial control | NOT APPLICABLE | 01/01/2022 |
| MILES, ANNA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2023 |
| PITCHER, KELLY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2023 |
| SEASE, DAVID Individual | operational/managerial control | NOT APPLICABLE | 01/01/2023 |
| SWEENEY, BRENT Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
Showing 40 of 44 records.
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Frequently asked questions
What is Otterbein Franklin Seniorlife Comm Res & Com Care's rating?
Otterbein Franklin Seniorlife Comm Res & Com Care has 3 out of 5 stars on the CMS overall star rating. The average for Indiana nursing homes is 3.1 stars.
How many inspection citations did Otterbein Franklin Seniorlife Comm Res & Com Care receive?
Its most recent standard health inspection found 5 citations, compared with a Indiana average of 7.2. Every citation is listed on this page with its severity.
Does Otterbein Franklin Seniorlife Comm Res & Com Care accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Otterbein Franklin Seniorlife Comm Res & Com Care?
It is non profit - church related and part of Otterbein Seniorlife. The ownership section on this page lists the owners and managers reported to CMS.
Where is Otterbein Franklin Seniorlife Comm Res & Com Care and how do I contact it?
Otterbein Franklin Seniorlife Comm Res & Com Care is at 1070 W Jefferson St, Franklin, IN 46131. Phone: (317) 736-7185.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.