nursing home in Franklin, IN

Otterbein Franklin Seniorlife Comm Res & Com Care

1070 W Jefferson St, Franklin, IN 46131 · (317) 736-7185

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★3
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Otterbein Franklin Seniorlife Comm Res & Com Care at a glance

Otterbein Franklin Seniorlife Comm Res & Com Care is a 208-bed non-profit nursing home in Franklin, Indiana (Johnson County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Indiana average of 3.1.

Residents receive about 3.6 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.7 hours.

Its most recent standard health inspection (August 21, 2025) found 5 health citations. The Indiana average is 7.2.

Federal regulators fined it 1 time in the past three years, totaling $21,825.

Nursing staff turnover is 51% per year (state average 45.9%).

Facility details

Type
Nursing home
Ownership
Non Profit - Church Related
Beds
208
Certified for
Medicare and Medicaid
Chain / affiliated entity
Otterbein Seniorlife
Medicare-certified since
October 3, 2008
Continuing care retirement community
Yes
Resident/family council
Resident
County
Johnson County
CMS Certification Number
155771

Ratings

MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53.1 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)3 / 52.5 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)3 / 54.1 / 53.6 / 5Worse
Long-stay quality rating (higher is better)3 / 54.3 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)4 / 53.8 / 53.3 / 5Better

Staffing

This facility3.63 hrsIndiana average3.69 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.63 hrs3.69 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.50 hrs0.67 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.42 hrs2.24 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.45 hrs3.25 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)51%45.9%45.8%Worse
Registered nurse turnover (yearly) (lower is better)47.8%40.3%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility5Indiana average7U.S. average9
Health citations in the most recent inspection: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)579Better
Citations from complaint investigations (latest cycle) (lower is better)223Better
Weighted health inspection score ⓘ (lower is better)4149.280.6Better

Penalties

This facility1Indiana average0U.S. average1
Fines in the past 3 years: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)101Worse
Total fines in the past 3 years (lower is better)$21,825$8,742$30,972Better
All federal penalties in the past 3 years (lower is better)101Average

Size

MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Certified beds20896107
Average residents per day1277386
Occupancy60.9%76.2%80.9%

Long-stay residents

This facility6.6%Indiana average3.9%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)6.6%3.9%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)3%3.6%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)12.2%13.6%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)1.8%1.1%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.7%0.4%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)9.7%11%13.9%Better
Long-stay residents whose walking worsened (lower is better)11%11.9%14.1%Better
Long-stay residents who lose too much weight (lower is better)9.4%5.5%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)3.2%25.2%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)28.8%23.5%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)28.4%23.3%19%Worse
Long-stay residents given a flu vaccine (higher is better)99.2%95.4%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.8%93.6%93.6%Better

Short-stay residents

This facility0.8%Indiana average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.8%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)96.9%79%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)99.2%81.8%82%Better

Inspection citations

State inspectors cited this home for 17 health deficiencies and 34 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
December 4, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected December 12, 2025
October 20, 2025
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected October 25, 2025
August 21, 2025
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
K
Immediate jeopardy, pattern
Corrected September 26, 2025
August 21, 2025
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
K
Immediate jeopardy, pattern
Corrected September 26, 2025
August 21, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected October 6, 2025
August 21, 2025
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
F
Potential harm, widespread
Corrected October 14, 2025
August 21, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected October 7, 2025
August 21, 2025
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
E
Potential harm, pattern
Corrected September 26, 2025
August 21, 2025
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected September 26, 2025
August 21, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected October 2, 2025
August 21, 2025
Fire safety
Provide properly sized and located linen or trash receptacles.
Miscellaneous Deficiencies · Tag K0754
E
Potential harm, pattern
Corrected October 2, 2025
August 21, 2025
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
E
Potential harm, pattern
Corrected September 26, 2025
August 21, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected September 26, 2025
August 21, 2025
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
E
Potential harm, pattern
Corrected September 26, 2025
August 21, 2025
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
D
Potential harm, isolated
Corrected September 26, 2025
August 21, 2025
Fire safety
Install properly constructed and protected linen or trash chutes.
Services Deficiencies · Tag K0541
D
Potential harm, isolated
Corrected October 10, 2025
August 21, 2025
Fire safety
Have elevators that firefighters can control in the event of a fire.
Services Deficiencies · Tag K0531
D
Potential harm, isolated
Corrected September 26, 2025
August 21, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected August 22, 2025
August 21, 2025
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
E
Potential harm, pattern
Corrected August 22, 2025
August 21, 2025
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
D
Potential harm, isolated
Corrected August 22, 2025
July 23, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected August 31, 2025
May 14, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected May 19, 2025
April 9, 2025
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected April 11, 2025
April 9, 2025
Complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602
D
Potential harm, isolated
Corrected April 11, 2025
April 9, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected April 11, 2025
September 26, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected September 27, 2024
July 31, 2024
Fire safety
Develop a communication plan.
Emergency Preparedness Deficiencies · Tag E0029
F
Potential harm, widespread
Corrected September 30, 2024
July 31, 2024
Fire safety
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies · Tag E0013
F
Potential harm, widespread
Corrected September 30, 2024
July 31, 2024
Fire safety
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies · Tag E0006
F
Potential harm, widespread
Corrected September 30, 2024
July 31, 2024
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
F
Potential harm, widespread
Corrected September 30, 2024
July 31, 2024
Fire safety
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies · Tag E0036
F
Potential harm, widespread
Corrected September 30, 2024
July 31, 2024
Fire safety
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies · Tag K0232
E
Potential harm, pattern
Corrected September 30, 2024
July 31, 2024
Fire safety
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies · Tag K0341
E
Potential harm, pattern
Corrected September 30, 2024
July 31, 2024
Fire safety
Ensure medical gas and vacuum systems have documented maintenance programs.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0907
D
Potential harm, isolated
Corrected September 30, 2024
July 31, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected August 16, 2024
July 31, 2024
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected August 16, 2024
July 31, 2024
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected August 16, 2024
July 31, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected August 16, 2024
September 1, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected October 20, 2023
September 1, 2023
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
F
Potential harm, widespread
Corrected October 20, 2023
September 1, 2023
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected October 20, 2023
September 1, 2023
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected October 20, 2023
September 1, 2023
Fire safety
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies · Tag K0311
E
Potential harm, pattern
Corrected October 20, 2023
September 1, 2023
Fire safety
Have restrictions on the use of highly flammable decorations.
Miscellaneous Deficiencies · Tag K0753
E
Potential harm, pattern
Corrected October 20, 2023
September 1, 2023
Fire safety
Provide properly sized and located linen or trash receptacles.
Miscellaneous Deficiencies · Tag K0754
E
Potential harm, pattern
Corrected October 20, 2023
September 1, 2023
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected October 20, 2023
September 1, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected October 20, 2023
September 1, 2023
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected October 20, 2023
September 1, 2023
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected October 20, 2023
September 1, 2023
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected September 22, 2023
September 1, 2023
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected September 22, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $21,825 in fines.

DatePenaltyAmount / length
September 24, 2025Fine$21,825

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
HANCOCK REGIONAL HOSPITAL
Organization
5% or greater direct ownership interest100%04/14/2013
FRANKLIN UNITED METHODIST HOME, INC.
Organization
adp of the snfNOT APPLICABLE04/01/2013
FUNCTIONAL PATHWAYS OF TENNESSEE LLC
Organization
adp of the snfNOT APPLICABLE04/08/2025
LOGAN, SHANNON
Individual
adp of the snfNOT APPLICABLE06/13/2022
OTTERBEIN HOME
Organization
adp of the snfNOT APPLICABLE04/01/2013
OTTERBEIN LSC, LLC
Organization
adp of the snfNOT APPLICABLE04/01/2013
POLARIS PHARMACY SERVICES OF OHIO LLC
Organization
adp of the snfNOT APPLICABLE12/01/2018
WELSH, MICHAEL
Individual
adp of the snfNOT APPLICABLE01/01/2025
MILLER, JAMES
Individual
corporate directorNOT APPLICABLE04/14/2013
LONG, STEVEN
Individual
corporate officerNOT APPLICABLE08/01/2014
BOND, MARIA
Individual
managing control - governing bodyNOT APPLICABLE07/01/2021
CLARK, TIMOTHY
Individual
managing control - governing bodyNOT APPLICABLE04/14/2013
DAUGHERTY, JOSHUA
Individual
managing control - governing bodyNOT APPLICABLE01/01/2020
FELKER, DEAN
Individual
managing control - governing bodyNOT APPLICABLE04/14/2013
JOYNER, SARA
Individual
managing control - governing bodyNOT APPLICABLE07/01/2019
WILLARD, LACEY
Individual
managing control - governing bodyNOT APPLICABLE07/01/2022
WILSON, ROY
Individual
managing control - governing bodyNOT APPLICABLE04/14/2013
APP, LYNN
Individual
operational/managerial controlNOT APPLICABLE01/01/2011
BARTLETT, VICTORIA
Individual
operational/managerial controlNOT APPLICABLE01/01/2021
BAYLIFF, BECKY
Individual
operational/managerial controlNOT APPLICABLE01/01/2021
BECK, JENNY
Individual
operational/managerial controlNOT APPLICABLE01/01/2024
BIXLER, KIRK
Individual
operational/managerial controlNOT APPLICABLE01/01/2025
BROWNSON, WILLIAM
Individual
operational/managerial controlNOT APPLICABLE01/01/2012
BURKE, DANIEL
Individual
operational/managerial controlNOT APPLICABLE01/01/2021
COLEMAN, ROBERT
Individual
operational/managerial controlNOT APPLICABLE01/01/2022
FRALEY, RALPH
Individual
operational/managerial controlNOT APPLICABLE01/01/2021
FRANKLIN UNITED METHODIST HOME, INC.
Organization
operational/managerial controlNOT APPLICABLE04/01/2013
FUNCTIONAL PATHWAYS OF TENNESSEE LLC
Organization
operational/managerial controlNOT APPLICABLE12/01/2018
GLOSSER, HEIDI
Individual
operational/managerial controlNOT APPLICABLE01/01/2020
HASH, DENNINS
Individual
operational/managerial controlNOT APPLICABLE01/01/2025
HAZELBAKER, TOMAS
Individual
operational/managerial controlNOT APPLICABLE01/01/2014
IRVINE, JENOTHY
Individual
operational/managerial controlNOT APPLICABLE01/01/2025
KASTING, KELSEY
Individual
operational/managerial controlNOT APPLICABLE01/01/2025
LOGAN, SHANNON
Individual
operational/managerial controlNOT APPLICABLE06/13/2022
LONG, STEVEN
Individual
operational/managerial controlNOT APPLICABLE08/01/2014
MAURER, DAVID
Individual
operational/managerial controlNOT APPLICABLE01/01/2022
MILES, ANNA
Individual
operational/managerial controlNOT APPLICABLE01/01/2023
PITCHER, KELLY
Individual
operational/managerial controlNOT APPLICABLE01/01/2023
SEASE, DAVID
Individual
operational/managerial controlNOT APPLICABLE01/01/2023
SWEENEY, BRENT
Individual
operational/managerial controlNOT APPLICABLE01/01/2025

Showing 40 of 44 records.

Other nursing homes near Otterbein Franklin Seniorlife Comm Res & Com Care

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    ★★★★★4Above average
  2. Hickory Creek at Franklin

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    ★★★★★5Much above average
  3. Homeview Center of Franklin

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    • CMS high performer
    ★★★★★5Much above average
  4. Compass Park

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    ★★★★★5Much above average
  5. Aspen Trace Health & Living Community

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    ★★★★★5Much above average
  6. Greenwood Village South

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Frequently asked questions

What is Otterbein Franklin Seniorlife Comm Res & Com Care's rating?

Otterbein Franklin Seniorlife Comm Res & Com Care has 3 out of 5 stars on the CMS overall star rating. The average for Indiana nursing homes is 3.1 stars.

How many inspection citations did Otterbein Franklin Seniorlife Comm Res & Com Care receive?

Its most recent standard health inspection found 5 citations, compared with a Indiana average of 7.2. Every citation is listed on this page with its severity.

Does Otterbein Franklin Seniorlife Comm Res & Com Care accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Otterbein Franklin Seniorlife Comm Res & Com Care?

It is non profit - church related and part of Otterbein Seniorlife. The ownership section on this page lists the owners and managers reported to CMS.

Where is Otterbein Franklin Seniorlife Comm Res & Com Care and how do I contact it?

Otterbein Franklin Seniorlife Comm Res & Com Care is at 1070 W Jefferson St, Franklin, IN 46131. Phone: (317) 736-7185.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.