nursing home in Cleveland, GA

Gateway Health and Rehab

3201 Westmoreland Road, Cleveland, GA 30528 · (706) 865-5686

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★5
  • Staffing★★★★★1
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Gateway Health and Rehab at a glance

Gateway Health and Rehab is a 60-bed for-profit nursing home in Cleveland, Georgia (White County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the Georgia average of 2.7.

Residents receive about 3 hours of nursing care per day (0.2 of them from registered nurses), worse than the state average of 3.6 hours.

Its most recent standard health inspection (April 12, 2026) found 0 health citations. The Georgia average is 5.

It has not received a federal fine in the past three years.

Nursing staff turnover is 33.3% per year (state average 46%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
60
Certified for
Medicare and Medicaid
Chain / affiliated entity
Reliable Health Care Management
Medicare-certified since
November 1, 1993
Resident/family council
Resident
County
White County
CMS Certification Number
115560

Ratings

MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 52.7 / 53 / 5Better
Health inspection rating ⓘ (higher is better)5 / 52.9 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)1 / 52.3 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)2 / 52.9 / 53.6 / 5Worse
Long-stay quality rating (higher is better)1 / 53.1 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)4 / 52.6 / 53.3 / 5Better

Staffing

This facility3.00 hrsGeorgia average3.56 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Georgia and U.S. averages
MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.00 hrs3.56 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.24 hrs0.50 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.96 hrs2.14 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.70 hrs3.10 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)33.3%46%45.8%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility0Georgia average5U.S. average9
Health citations in the most recent inspection: this facility vs. Georgia and U.S. averages
MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)059Better
Citations from complaint investigations (latest cycle) (lower is better)023Better
Weighted health inspection score ⓘ (lower is better)150.680.6Better

Penalties

This facility0Georgia average1U.S. average1
Fines in the past 3 years: this facility vs. Georgia and U.S. averages
MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$12,749$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Certified beds60111107
Average residents per day599086
Occupancy99%81.7%80.9%

Long-stay residents

This facility7%Georgia average3.2%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Georgia and U.S. averages
MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)7%3.2%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)1.5%5.6%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)9.7%19.9%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)6.1%2.5%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)3.4%0.9%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)34.8%15.3%13.9%Worse
Long-stay residents whose walking worsened (lower is better)24.7%15.2%14.1%Worse
Long-stay residents who lose too much weight (lower is better)3.8%5.6%5.2%Better
Long-stay residents with depressive symptoms (lower is better)4%11.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)33%20.5%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)22.6%15.8%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%95%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.5%91.4%93.6%Better

Short-stay residents

This facility2.3%Georgia average2.6%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Georgia and U.S. averages
MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2.3%2.6%1.6%Worse
Short-stay residents given a pneumonia vaccine (higher is better)94.8%80.3%82%Better

Inspection citations

State inspectors cited this home for 2 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
April 12, 2026
Fire safety
Have restrictions on the use of portable space heaters.
Miscellaneous Deficiencies · Tag K0781
D
Potential harm, isolated
Corrected May 28, 2026
April 12, 2026
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
D
Potential harm, isolated
Corrected May 28, 2026
April 12, 2026
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected May 28, 2026
March 23, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
D
Potential harm, isolated
Corrected May 6, 2025
March 23, 2025
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected May 6, 2025
March 23, 2025
Complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected May 6, 2025
February 8, 2023
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected March 25, 2023
February 8, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected March 25, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
HAMILTON, JAMES
Individual
adp of the snfNOT APPLICABLE01/01/2024
HEHN, ANGELENA
Individual
adp of the snfNOT APPLICABLE08/06/2001
MCGILL, BRANDY
Individual
adp of the snfNOT APPLICABLE02/09/2009
MORGAN, KRISTY
Individual
adp of the snfNOT APPLICABLE03/23/2026
MORRIS, JANICE
Individual
adp of the snfNOT APPLICABLE07/18/2025
RELIABLE HEALTH CARE MANAGEMENT LLC
Organization
adp of the snfNOT APPLICABLE07/01/2008
SELECT HEALTH CARE INC
Organization
direct ownership interestNOT APPLICABLE12/16/2025
MORRIS, JANICE
Individual
indirect ownership interestNOT APPLICABLE12/16/2025
HEHN, ANGELENA
Individual
managing control - governing bodyNOT APPLICABLE11/01/2024
MCGILL, BRANDY
Individual
managing control - governing bodyNOT APPLICABLE11/01/2024
HAMILTON, JAMES
Individual
operational/managerial controlNOT APPLICABLE01/01/2024
HEHN, ANGELENA
Individual
operational/managerial controlNOT APPLICABLE11/01/2024
MCGILL, BRANDY
Individual
operational/managerial controlNOT APPLICABLE02/09/2009
MORGAN, KRISTY
Individual
operational/managerial controlNOT APPLICABLE08/15/2022
MORRIS, JANICE
Individual
operational/managerial controlNOT APPLICABLE07/18/2025

Other nursing homes near Gateway Health and Rehab

  1. Friendship Health and Rehab

    161 Friendship Road, Cleveland, GA 30528 · 6.3 mi

    For-profit · 89 beds · Part of Reliable Health Care Management

    • CMS high performer
    ★★★★★5Much above average
  2. New Horizons Habersham

    105 Habersham Terrace Gardens, Demorest, GA 30535 · 10.7 mi

    Non-profit · 84 beds

    ★★★★★4Above average
  3. Chelsey Park Health and Rehabilitation

    200 Mountain Park Drive, Dahlonega, GA 30533 · 12.4 mi

    Non-profit · 60 beds · Part of Ethica Health

    ★★★★★5Much above average
  4. Gold City Health and Rehab

    222 Moore Drive, Dahlonega, GA 30533 · 13 mi

    For-profit · 102 beds · Part of C. Ross Management

    ★★★★★1Much below average
  5. Pruitthealth - Scenic View

    205 Peach Orchard Road, Baldwin, GA 30511 · 13 mi

    For-profit · 148 beds · Part of Pruitthealth

    ★★★★★5Much above average
  6. Willowbrooke Court at Lanier Village Estates

    4145 Misty Morning Way, Gainesville, GA 30506 · 13.2 mi

    Non-profit · 48 beds · Part of Acts Retirement-Life Communities

    • CMS high performer
    ★★★★★5Much above average

All nursing homes in Cleveland, GA · Compare side by side

Frequently asked questions

What is Gateway Health and Rehab's rating?

Gateway Health and Rehab has 4 out of 5 stars on the CMS overall star rating. The average for Georgia nursing homes is 2.7 stars.

How many inspection citations did Gateway Health and Rehab receive?

Its most recent standard health inspection found 0 citations, compared with a Georgia average of 5. Every citation is listed on this page with its severity.

Does Gateway Health and Rehab accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Gateway Health and Rehab?

It is for profit - corporation and part of Reliable Health Care Management. The ownership section on this page lists the owners and managers reported to CMS.

Where is Gateway Health and Rehab and how do I contact it?

Gateway Health and Rehab is at 3201 Westmoreland Road, Cleveland, GA 30528. Phone: (706) 865-5686.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.