nursing home in Cleveland, GA
Friendship Health and Rehab
161 Friendship Road, Cleveland, GA 30528 · (706) 865-3131
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★3
- Quality measures★★★★★2
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Friendship Health and Rehab at a glance
Friendship Health and Rehab is a 89-bed for-profit nursing home in Cleveland, Georgia (White County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Georgia average of 2.7.
Residents receive about 3.5 hours of nursing care per day (0.3 of them from registered nurses), close to the state average of 3.6 hours.
Its most recent standard health inspection (April 26, 2026) found 0 health citations. The Georgia average is 5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 32.1% per year (state average 46%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 89
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Reliable Health Care Management
- Medicare-certified since
- November 1, 1993
- Resident/family council
- Resident
- County
- White County
- CMS Certification Number
- 115559
Ratings
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.3 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.1 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 2.6 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.55 hrs | 3.56 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.30 hrs | 0.50 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.15 hrs | 2.14 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.16 hrs | 3.10 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 32.1% | 46% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 20% | 44.5% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 1 | 50.6 | 80.6 | Better |
Penalties
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $12,749 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 89 | 111 | 107 | |
| Average residents per day | 69 | 90 | 86 | |
| Occupancy | 77.4% | 81.7% | 80.9% |
Long-stay residents
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 8.9% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 6.9% | 5.6% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 24.1% | 19.9% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.9% | 2.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.9% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 21.3% | 15.3% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 13.9% | 15.2% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 4.5% | 5.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 7.6% | 11.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 27.2% | 20.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 20% | 15.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.1% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.7% | 91.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 6.7% | 2.6% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 88% | 78.4% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 96.1% | 80.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 4 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 26, 2026 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected June 8, 2026 |
| April 26, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected June 8, 2026 |
| April 26, 2026 Fire safety | Construct fire resistant interior walls. Smoke Deficiencies · Tag K0331 | D Potential harm, isolated | Corrected June 8, 2026 |
| April 26, 2026 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected June 8, 2026 |
| April 26, 2026 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | D Potential harm, isolated | Corrected June 8, 2026 |
| April 24, 2025 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | F Potential harm, widespread | Corrected June 3, 2025 |
| April 24, 2025 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected June 3, 2025 |
| April 24, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected June 3, 2025 |
| April 24, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected June 3, 2025 |
| April 24, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 3, 2025 |
| April 16, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected May 31, 2023 |
| April 16, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected May 31, 2023 |
| April 16, 2023 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected May 31, 2023 |
| April 16, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected May 31, 2023 |
| April 16, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 31, 2023 |
| April 16, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | E Potential harm, pattern | Corrected May 31, 2023 |
| April 16, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected May 31, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HAMILTON, JAMES Individual | adp of the snf | NOT APPLICABLE | 01/01/2019 |
| HEHN, ANGELENA Individual | adp of the snf | NOT APPLICABLE | 08/06/2001 |
| MCGILL, BRANDY Individual | adp of the snf | NOT APPLICABLE | 02/09/2009 |
| MORRIS, JANICE Individual | adp of the snf | NOT APPLICABLE | 07/18/2025 |
| RELIABLE HEALTH CARE MANAGEMENT LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2000 |
| WINGATE, ANNE MARIE Individual | adp of the snf | NOT APPLICABLE | 03/25/2026 |
| SELECT HEALTH CARE INC Organization | direct ownership interest | NOT APPLICABLE | 12/16/2025 |
| MORRIS, JANICE Individual | indirect ownership interest | NOT APPLICABLE | 12/16/2025 |
| HEHN, ANGELENA Individual | managing control - governing body | NOT APPLICABLE | 11/01/2024 |
| MCGILL, BRANDY Individual | managing control - governing body | NOT APPLICABLE | 11/01/2024 |
| HAMILTON, JAMES Individual | operational/managerial control | NOT APPLICABLE | 01/01/2019 |
| HEHN, ANGELENA Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| MCGILL, BRANDY Individual | operational/managerial control | NOT APPLICABLE | 02/09/2009 |
| MORRIS, JANICE Individual | operational/managerial control | NOT APPLICABLE | 07/18/2025 |
| WINGATE, ANNE MARIE Individual | operational/managerial control | NOT APPLICABLE | 02/21/2017 |
Other nursing homes near Friendship Health and Rehab
Gateway Health and Rehab
3201 Westmoreland Road, Cleveland, GA 30528 · 6.3 mi
For-profit · 60 beds · Part of Reliable Health Care Management
★★★★★4Above averageChelsey Park Health and Rehabilitation
200 Mountain Park Drive, Dahlonega, GA 30533 · 12.1 mi
Non-profit · 60 beds · Part of Ethica Health
★★★★★5Much above averageGold City Health and Rehab
222 Moore Drive, Dahlonega, GA 30533 · 12.3 mi
For-profit · 102 beds · Part of C. Ross Management
★★★★★1Much below averageNew Horizons Habersham
105 Habersham Terrace Gardens, Demorest, GA 30535 · 13.1 mi
Non-profit · 84 beds
★★★★★4Above averagePruitthealth - Scenic View
205 Peach Orchard Road, Baldwin, GA 30511 · 17.6 mi
For-profit · 148 beds · Part of Pruitthealth
★★★★★5Much above averageWillowbrooke Court at Lanier Village Estates
4145 Misty Morning Way, Gainesville, GA 30506 · 17.7 mi
Non-profit · 48 beds · Part of Acts Retirement-Life Communities
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Friendship Health and Rehab's rating?
Friendship Health and Rehab has 5 out of 5 stars on the CMS overall star rating. The average for Georgia nursing homes is 2.7 stars.
How many inspection citations did Friendship Health and Rehab receive?
Its most recent standard health inspection found 0 citations, compared with a Georgia average of 5. Every citation is listed on this page with its severity.
Does Friendship Health and Rehab accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Friendship Health and Rehab?
It is for profit - corporation and part of Reliable Health Care Management. The ownership section on this page lists the owners and managers reported to CMS.
Where is Friendship Health and Rehab and how do I contact it?
Friendship Health and Rehab is at 161 Friendship Road, Cleveland, GA 30528. Phone: (706) 865-3131.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.