nursing home in Cumming, GA
Cumming Operating Company LLC
2775 Castleberry Road, Cumming, GA 30040 · (770) 781-2300
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Cumming Operating Company LLC at a glance
Cumming Operating Company LLC is a 99-bed for-profit nursing home in Cumming, Georgia (Forsyth County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Georgia average of 2.7.
Residents receive about 5 hours of nursing care per day (1 of them from registered nurses), better than the state average of 3.6 hours.
Its most recent standard health inspection (December 4, 2025) found 1 health citation. The Georgia average is 5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 66.9% per year (state average 46%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 99
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Michael Feist
- Medicare-certified since
- June 1, 1993
- Resident/family council
- Both
- County
- Forsyth County
- CMS Certification Number
- 115551
Ratings
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.1 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 2.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.95 hrs | 3.56 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.96 hrs | 0.50 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.10 hrs | 2.14 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.13 hrs | 3.10 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 66.9% | 46% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 50% | 44.5% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 16 | 50.6 | 80.6 | Better |
Penalties
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $12,749 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 99 | 111 | 107 | |
| Average residents per day | 87 | 90 | 86 | |
| Occupancy | 88.1% | 81.7% | 80.9% |
Long-stay residents
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.7% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.1% | 5.6% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 12.3% | 19.9% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.2% | 2.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.9% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 1.6% | 15.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 5.5% | 15.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.6% | 5.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 19.8% | 11.3% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 38.5% | 20.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 27.8% | 15.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 91.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.3% | 2.6% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 96.1% | 78.4% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.3% | 80.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 8 health deficiencies and 16 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 4, 2025 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected January 9, 2026 |
| December 4, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected January 9, 2026 |
| December 4, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected January 9, 2026 |
| December 4, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected January 9, 2026 |
| December 4, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected December 22, 2025 |
| August 15, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected September 29, 2024 |
| August 15, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected September 29, 2024 |
| August 15, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected September 29, 2024 |
| August 15, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected September 29, 2024 |
| August 15, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected September 29, 2024 |
| August 15, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 29, 2024 |
| August 15, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected September 29, 2024 |
| August 15, 2024 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected September 29, 2024 |
| August 15, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected September 29, 2024 |
| August 15, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected September 29, 2024 |
| October 27, 2022 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected December 11, 2022 |
| October 27, 2022 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected December 11, 2022 |
| October 27, 2022 Fire safety | Install properly constructed windows in hallway walls or doors. Smoke Deficiencies · Tag K0364 | D Potential harm, isolated | Corrected December 11, 2022 |
| October 27, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected December 11, 2022 |
| October 27, 2022 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected December 11, 2022 |
| October 27, 2022 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | D Potential harm, isolated | Corrected December 11, 2022 |
| October 27, 2022 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected December 11, 2022 |
| October 27, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected December 11, 2022 |
| October 27, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected December 11, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FEIST, MICHAEL Individual | 5% or greater direct ownership interest | 100% | 12/01/2023 |
| FEIST, MICHAEL Individual | contracted managing employee | NOT APPLICABLE | 12/01/2023 |
| FEIST, MICHAEL Individual | corporate officer | NOT APPLICABLE | 12/01/2023 |
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Frequently asked questions
What is Cumming Operating Company LLC's rating?
Cumming Operating Company LLC has 5 out of 5 stars on the CMS overall star rating. The average for Georgia nursing homes is 2.7 stars.
How many inspection citations did Cumming Operating Company LLC receive?
Its most recent standard health inspection found 1 citation, compared with a Georgia average of 5. Every citation is listed on this page with its severity.
Does Cumming Operating Company LLC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Cumming Operating Company LLC?
It is for profit - limited liability company and part of Michael Feist. The ownership section on this page lists the owners and managers reported to CMS.
Where is Cumming Operating Company LLC and how do I contact it?
Cumming Operating Company LLC is at 2775 Castleberry Road, Cumming, GA 30040. Phone: (770) 781-2300.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.