nursing home in Naples, FL
Bentley Care Center
875 Retreat Drive, Naples, FL 34110 · (239) 431-2100
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★5
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Bentley Care Center at a glance
Bentley Care Center is a 84-bed for-profit nursing home in Naples, Florida (Collier County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Florida average of 3.3.
Residents receive about 6.5 hours of nursing care per day (1.9 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (November 21, 2024) found 15 health citations. The Florida average is 7.1.
It has not received a federal fine in the past three years.
Nursing staff turnover is 31.1% per year (state average 41.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 84
- Certified for
- Medicare
- Chain / affiliated entity
- Vi Living
- Medicare-certified since
- December 2, 2004
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Collier County
- CMS Certification Number
- 106062
Ratings
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.6 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 6.45 hrs | 3.82 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.90 hrs | 0.73 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.85 hrs | 2.31 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.84 hrs | 3.49 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 31.1% | 41.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 43.9% | 46% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 15 | 7 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 86 | 63 | 80.6 | Worse |
Penalties
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $24,361 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 84 | 122 | 107 | |
| Average residents per day | 75 | 109 | 86 | |
| Occupancy | 89.6% | 88.9% | 80.9% |
Long-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.2% | 2.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3% | 4.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 5.4% | 8.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.5% | 0.7% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 14.5% | 8.7% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 13.3% | 9.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 7.3% | 5.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.3% | 4.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 6.3% | 14.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 15.6% | 10.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 94.1% | 99.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 93.4% | 98.2% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.2% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 95% | 94.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.4% | 95.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 17 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 21, 2024 Standard | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | F Potential harm, widespread | Corrected January 2, 2025 |
| November 21, 2024 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | F Potential harm, widespread | Corrected January 2, 2025 |
| November 21, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected January 2, 2025 |
| November 21, 2024 Standard | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary Deficiencies · Tag F0802 | F Potential harm, widespread | Corrected January 6, 2025 |
| November 21, 2024 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | E Potential harm, pattern | Corrected January 2, 2025 |
| November 21, 2024 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | D Potential harm, isolated | Corrected January 2, 2025 |
| November 21, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected January 2, 2025 |
| November 21, 2024 Standard | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | D Potential harm, isolated | Corrected January 2, 2025 |
| November 21, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected January 2, 2025 |
| November 21, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected January 2, 2025 |
| November 21, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected January 2, 2025 |
| November 21, 2024 Standard | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and Dietary Deficiencies · Tag F0808 | D Potential harm, isolated | Corrected January 2, 2025 |
| November 21, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected January 2, 2025 |
| November 21, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected January 2, 2025 |
| November 21, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected January 2, 2025 |
| March 2, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected April 1, 2023 |
| March 2, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected April 1, 2023 |
| March 2, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected April 1, 2023 |
| March 2, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected April 1, 2023 |
| March 2, 2023 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected April 1, 2023 |
| March 2, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 1, 2023 |
| March 2, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 1, 2023 |
| July 29, 2021 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected August 29, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CC DEVELOPMENT GROUP LLC Organization | 5% or greater direct ownership interest | 100% | 12/11/1990 |
| MARGOT AND TOM PRITZKER FOUNDATION Organization | 5% or greater indirect ownership interest | 10% | 05/22/2025 |
| P. G. - DANIEL TRUST Organization | 5% or greater indirect ownership interest | 5% | 01/01/2012 |
| P. G. - DON #3 TRUST Organization | 5% or greater indirect ownership interest | 5% | 01/01/2012 |
| P. G. - JIM TRUST Organization | 5% or greater indirect ownership interest | 5% | 01/01/2012 |
| P. G. - JOHNNY TRUST Organization | 5% or greater indirect ownership interest | 5% | 01/01/2012 |
| P. G. - KAREN TRUST Organization | 5% or greater indirect ownership interest | 9% | 01/01/2012 |
| P. G. - LINDA TRUST Organization | 5% or greater indirect ownership interest | 5% | 01/01/2012 |
| P. G. - NICHOLAS TRUST Organization | 5% or greater indirect ownership interest | 6% | 01/01/2012 |
| P. G. - TONY TRUST Organization | 5% or greater indirect ownership interest | 5% | 01/01/2012 |
| PRITZKER PUCKER FAMILY FOUNDATION NO. 2 Organization | 5% or greater indirect ownership interest | 9% | 05/22/2025 |
| ALLISON, PAMELA Individual | adp of the snf | NOT APPLICABLE | 07/21/2025 |
| CLASSIC RESIDENCE MANAGEMENT LIMITED PARTNERSHIP Organization | adp of the snf | NOT APPLICABLE | 10/18/2025 |
| CONZELMAN, TINA Individual | adp of the snf | NOT APPLICABLE | 06/09/2025 |
| COPE, TARA Individual | adp of the snf | NOT APPLICABLE | 06/01/2018 |
| ELTERMAN, FRANK Individual | adp of the snf | NOT APPLICABLE | 07/01/2023 |
| EVRAETS, MELISSA Individual | adp of the snf | NOT APPLICABLE | 08/31/2020 |
| KOSZYLKO, TOMEK Individual | adp of the snf | NOT APPLICABLE | 10/15/2018 |
| MASLOW, CARY Individual | adp of the snf | NOT APPLICABLE | 08/01/2019 |
| MUSZYNSKI, THOMAS Individual | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| SMITH, PENNY Individual | adp of the snf | NOT APPLICABLE | 08/01/2016 |
| WILLIAMS, BRIDGET Individual | adp of the snf | NOT APPLICABLE | 12/01/2022 |
| MUSZYNSKI, THOMAS Individual | corporate director | NOT APPLICABLE | 06/01/2022 |
| POORMAN, JOHN Individual | corporate director | NOT APPLICABLE | 07/29/2004 |
| SMITH, GARY Individual | corporate director | NOT APPLICABLE | 01/01/2012 |
| COPE, TARA Individual | corporate officer | NOT APPLICABLE | 06/01/2018 |
| MUSZYNSKI, THOMAS Individual | corporate officer | NOT APPLICABLE | 06/01/2022 |
| POORMAN, JOHN Individual | corporate officer | NOT APPLICABLE | 07/29/2004 |
| SMITH, GARY Individual | corporate officer | NOT APPLICABLE | 06/01/2022 |
| ALLISON, PAMELA Individual | operational/managerial control | NOT APPLICABLE | 07/21/2025 |
| CLASSIC RESIDENCE MANAGEMENT LIMITED PARTNERSHIP Organization | operational/managerial control | NOT APPLICABLE | 12/11/1990 |
| CONZELMAN, TINA Individual | operational/managerial control | NOT APPLICABLE | 06/09/2025 |
| ELTERMAN, FRANK Individual | operational/managerial control | NOT APPLICABLE | 07/01/2023 |
| EVRAETS, MELISSA Individual | operational/managerial control | NOT APPLICABLE | 08/31/2020 |
| KOSZYLKO, TOMEK Individual | operational/managerial control | NOT APPLICABLE | 10/15/2018 |
| MASLOW, CARY Individual | operational/managerial control | NOT APPLICABLE | 08/01/2019 |
| SMITH, PENNY Individual | operational/managerial control | NOT APPLICABLE | 08/01/2016 |
| WILLIAMS, BRIDGET Individual | operational/managerial control | NOT APPLICABLE | 12/01/2022 |
Other nursing homes near Bentley Care Center
Solaris Healthcare Imperial
900 Imperial Golf Course Blvd, Naples, FL 34110 · 1.2 mi
Non-profit · 113 beds · Part of Solaris Healthcare
★★★★★3AverageSolaris Senior Living North Naples
10949 Parnu Street, Naples, FL 34109 · 2.9 mi
Non-profit · 60 beds · Part of Solaris Healthcare
★★★★★3AverageRenaissance at the Terraces
26475 South Tamiami Trail, Bonita Springs, FL 34135 · 3.3 mi
Non-profit · 40 beds · Part of Acts Retirement-Life Communities
★★★★★5Much above averageAdviniacare at Naples
7801 Airport Pulling Road N, Naples, FL 34109 · 5.1 mi
For-profit · 40 beds · Part of Adviniacare
★★★★★1Much below averagePremier Place at the Glenview
100 Glenview Place, Naples, FL 34108 · 6.1 mi
Non-profit · 42 beds · Part of Life Care Services
- CMS high performer
★★★★★5Much above averageChateau at Moorings Park, the
130 Moorings Park Drive, Naples, FL 34105 · 7.1 mi
Non-profit · 106 beds
★★★★★5Much above average
Frequently asked questions
What is Bentley Care Center's rating?
Bentley Care Center has 3 out of 5 stars on the CMS overall star rating. The average for Florida nursing homes is 3.3 stars.
How many inspection citations did Bentley Care Center receive?
Its most recent standard health inspection found 15 citations, compared with a Florida average of 7.1. Every citation is listed on this page with its severity.
Does Bentley Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Bentley Care Center?
It is for profit - corporation and part of Vi Living. The ownership section on this page lists the owners and managers reported to CMS.
Where is Bentley Care Center and how do I contact it?
Bentley Care Center is at 875 Retreat Drive, Naples, FL 34110. Phone: (239) 431-2100.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.