nursing home in Orlando, FL
Lotus Nursing and Rehabilitation Center
7950 Lake Underhill Road, Orlando, FL 32822 · (407) 658-2046
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Lotus Nursing and Rehabilitation Center at a glance
Lotus Nursing and Rehabilitation Center is a 180-bed for-profit nursing home in Orlando, Florida (Orange County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Florida average of 3.3.
Residents receive about 3.6 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (October 3, 2024) found 7 health citations. The Florida average is 7.1.
Federal regulators fined it 1 time in the past three years, totaling $3,282.
Nursing staff turnover is 34.4% per year (state average 41.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 180
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Ventura Services
- Medicare-certified since
- February 19, 1987
- Resident/family council
- Resident
- County
- Orange County
- CMS Certification Number
- 105564
Ratings
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.6 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.55 hrs | 3.82 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.57 hrs | 0.73 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.19 hrs | 2.31 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.23 hrs | 3.49 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 34.4% | 41.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 61.5% | 46% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 2 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 57 | 63 | 80.6 | Better |
Penalties
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $3,282 | $24,361 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 180 | 122 | 107 | |
| Average residents per day | 159 | 109 | 86 | |
| Occupancy | 88.2% | 88.9% | 80.9% |
Long-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.9% | 2.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4% | 4.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 20.2% | 8.6% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.7% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 12.5% | 8.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 10.5% | 9.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6% | 5.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 2.6% | 4.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 11.3% | 14.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 1.4% | 10.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 99.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 98.2% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.5% | 1.5% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 94.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 95.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 32 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 26, 2025 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected July 26, 2025 |
| June 26, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected July 26, 2025 |
| February 25, 2025 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected March 25, 2025 |
| October 3, 2024 Standard | Have a plan that describes the process for conducting QAPI and QAA activities. Administration Deficiencies · Tag F0865 | E Potential harm, pattern | Corrected November 3, 2024 |
| October 3, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected November 3, 2024 |
| October 3, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected November 3, 2024 |
| October 3, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected November 3, 2024 |
| October 3, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected November 3, 2024 |
| October 3, 2024 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected November 3, 2024 |
| October 3, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected November 3, 2024 |
| January 11, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected February 11, 2024 |
| March 3, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected April 7, 2023 |
| March 3, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected April 7, 2023 |
| March 3, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected April 7, 2023 |
| March 3, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected April 7, 2023 |
| March 3, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected April 7, 2023 |
| March 3, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected April 7, 2023 |
| March 3, 2023 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | D Potential harm, isolated | Corrected April 7, 2023 |
| March 3, 2023 Fire safety | List the names and contact information of those in the facility. Emergency Preparedness Deficiencies · Tag E0030 | D Potential harm, isolated | Corrected April 7, 2023 |
| March 3, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected April 7, 2023 |
| March 3, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected April 7, 2023 |
| March 3, 2023 Standard | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | F Potential harm, widespread | Corrected April 7, 2023 |
| March 3, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected April 7, 2023 |
| March 3, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected April 7, 2023 |
| March 3, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected April 7, 2023 |
| March 3, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 7, 2023 |
| March 3, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected April 7, 2023 |
| March 3, 2023 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected April 7, 2023 |
| March 3, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected April 7, 2023 |
| March 3, 2023 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected April 7, 2023 |
| March 3, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected April 7, 2023 |
| March 3, 2023 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected April 7, 2023 |
| March 3, 2023 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected April 7, 2023 |
| March 3, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 7, 2023 |
| March 3, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected April 7, 2023 |
| March 3, 2023 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected April 7, 2023 |
| March 3, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 7, 2023 |
| March 3, 2023 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected April 7, 2023 |
| April 21, 2021 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected May 21, 2021 |
| April 21, 2021 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected May 21, 2021 |
| April 21, 2021 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 21, 2021 |
| April 21, 2021 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected May 21, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $3,282 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| December 26, 2023 | Fine | $3,282 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| RIO HOLDCO LLC Organization | 5% or greater direct ownership interest | 100% | 12/01/2023 |
| AGRP 2011 TRUST Organization | adp of the snf | NOT APPLICABLE | 12/01/2023 |
| DEBORAH PHILIPSON 2011 FAMILY TRUST Organization | adp of the snf | NOT APPLICABLE | 12/01/2023 |
| GILLIAM, TRISHA Individual | adp of the snf | NOT APPLICABLE | 03/31/2025 |
| HUSSAINI, NAJEEB Individual | adp of the snf | NOT APPLICABLE | 06/01/2025 |
| PHILIPSON FAMILY LIMITED LIABILITY COMPANY, LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2023 |
| RICHARDS MITCHELL & CROSS PA Organization | adp of the snf | NOT APPLICABLE | 12/01/2023 |
| VENTURA SERVICES - FLORIDA, LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2023 |
| AGRP 2011 TRUST Organization | indirect ownership interest | NOT APPLICABLE | 12/01/2023 |
| DEBORAH PHILIPSON 2011 FAMILY TRUST Organization | indirect ownership interest | NOT APPLICABLE | 12/01/2023 |
| PHILIPSON FAMILY LIMITED LIABILITY COMPANY, LLC Organization | indirect ownership interest | NOT APPLICABLE | 12/01/2023 |
| PHILIPSON, BENT Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/15/2025 |
| PHILIPSON, GABRIELLE Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/15/2025 |
| PHILIPSON, RAQUEL Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/15/2025 |
| BENGIO, JACOB Individual | operational/managerial control | NOT APPLICABLE | 12/01/2023 |
| GILLIAM, TRISHA Individual | operational/managerial control | NOT APPLICABLE | 03/31/2025 |
| PARITZKY, JEREMIE Individual | operational/managerial control | NOT APPLICABLE | 12/01/2023 |
| AGRP 2011 TRUST Organization | trustee of the snf | NOT APPLICABLE | 12/01/2023 |
| DEBORAH PHILIPSON 2011 FAMILY TRUST Organization | trustee of the snf | NOT APPLICABLE | 12/01/2023 |
Other nursing homes near Lotus Nursing and Rehabilitation Center
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- CMS high performer
★★★★★5Much above averagePalm Garden of Orlando
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★★★★★4Above averageConway Lakes Health & Rehabilitation Center
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★★★★★2Below averageAvante at Orlando INC
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★★★★★3AverageWestminster Baldwin Park
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Non-profit · 40 beds · Part of Westminster Communities of Florida
- CMS high performer
★★★★★5Much above averageAlwyn C Cashe State Veterans Nursing Home
5255 Raymond St, Orlando, FL 32803 · 3.8 mi
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- Abuse citation
★★★★★1Much below average
Frequently asked questions
What is Lotus Nursing and Rehabilitation Center's rating?
Lotus Nursing and Rehabilitation Center has 2 out of 5 stars on the CMS overall star rating. The average for Florida nursing homes is 3.3 stars.
How many inspection citations did Lotus Nursing and Rehabilitation Center receive?
Its most recent standard health inspection found 7 citations, compared with a Florida average of 7.1. Every citation is listed on this page with its severity.
Does Lotus Nursing and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Lotus Nursing and Rehabilitation Center?
It is for profit - limited liability company and part of Ventura Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Lotus Nursing and Rehabilitation Center and how do I contact it?
Lotus Nursing and Rehabilitation Center is at 7950 Lake Underhill Road, Orlando, FL 32822. Phone: (407) 658-2046.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.