nursing home in Dover, DE
Bay Terrace Rehabilitation and Health Center
889 South Little Creek Road, Dover, DE 19901 · (302) 674-0566
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Bay Terrace Rehabilitation and Health Center at a glance
Bay Terrace Rehabilitation and Health Center is a 85-bed for-profit nursing home in Dover, Delaware (Kent County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Delaware average of 3.2.
Residents receive about 4.2 hours of nursing care per day (0.9 of them from registered nurses), close to the state average of 4.3 hours.
Its most recent standard health inspection (April 23, 2026) found 6 health citations. The Delaware average is 10.9.
Federal regulators fined it 3 times in the past three years, totaling $34,838.
Nursing staff turnover is 36.6% per year (state average 41.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 85
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Prestige Healthcare Administrative Services
- Medicare-certified since
- May 1, 1979
- Resident/family council
- Resident
- County
- Kent County
- CMS Certification Number
- 085019
Ratings
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 4 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.7 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.19 hrs | 4.35 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.92 hrs | 0.97 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.27 hrs | 2.40 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.77 hrs | 3.89 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 36.6% | 41.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 42.1% | 41.2% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 11 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 79.5 | 98 | 80.6 | Average |
Penalties
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $34,838 | $67,512 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 2 | 1 | Worse |
Size
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 85 | 107 | 107 | |
| Average residents per day | 70 | 90 | 86 | |
| Occupancy | 82.6% | 81.1% | 80.9% |
Long-stay residents
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.1% | 3.2% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.6% | 3.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 7.4% | 10.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 2.1% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9.2% | 12.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 4% | 13.6% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.3% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 39.6% | 10.3% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 3.6% | 21.8% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 14.8% | 20.2% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 97.4% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 95.7% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Delaware avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.2% | 1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 98% | 83.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.9% | 83.5% | 82% | Better |
Inspection citations
State inspectors cited this home for 38 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 23, 2026 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected June 5, 2026 |
| April 23, 2026 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 5, 2026 |
| April 23, 2026 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected June 5, 2026 |
| April 23, 2026 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected June 5, 2026 |
| April 23, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 5, 2026 |
| February 24, 2026 Complaint | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · Tag F0627 | J Immediate jeopardy, isolated | Corrected March 23, 2026 |
| February 19, 2025 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | E Potential harm, pattern | Corrected April 10, 2025 |
| February 19, 2025 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | E Potential harm, pattern | Corrected April 10, 2025 |
| February 19, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 10, 2025 |
| February 19, 2025 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected April 10, 2025 |
| February 19, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 10, 2025 |
| February 19, 2025 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 10, 2025 |
| February 19, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 10, 2025 |
| February 19, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 10, 2025 |
| February 19, 2025 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected April 10, 2025 |
| February 19, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected April 10, 2025 |
| February 19, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected April 10, 2025 |
| February 19, 2025 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected April 10, 2025 |
| February 19, 2025 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected April 10, 2025 |
| February 19, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 10, 2025 |
| February 19, 2025 Standard | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident Rights Deficiencies · Tag F0568 | D Potential harm, isolated | Corrected April 10, 2025 |
| February 19, 2025 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected April 10, 2025 |
| February 19, 2025 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected April 10, 2025 |
| February 19, 2025 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected April 10, 2025 |
| February 19, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | C No harm, widespread | Corrected April 10, 2025 |
| December 2, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected January 20, 2025 |
| December 2, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected January 20, 2025 |
| December 2, 2024 Complaint | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected January 20, 2025 |
| December 2, 2024 Complaint | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected January 20, 2025 |
| February 23, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected April 1, 2024 |
| February 23, 2024 Standard | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary Deficiencies · Tag F0802 | E Potential harm, pattern | Corrected April 1, 2024 |
| February 23, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 1, 2024 |
| February 23, 2024 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | E Potential harm, pattern | Corrected April 1, 2024 |
| February 23, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 23, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 23, 2024 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 23, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 23, 2024 Standard | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | D Potential harm, isolated | Corrected April 1, 2024 |
| February 23, 2024 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected April 1, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $34,838 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 24, 2026 | Fine | $14,901 |
| April 11, 2025 | Fine | $9,113 |
| December 2, 2024 | Fine | $10,824 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BTRC HOLDINGS LLC Organization | 5% or greater direct ownership interest | 100% | 03/01/2024 |
| COPPER DE TRUST Organization | 5% or greater indirect ownership interest | — | 03/01/2024 |
| GOLD DE TRUST Organization | 5% or greater indirect ownership interest | — | 03/01/2024 |
| PA & DE NOBLE PARENTCO LLC Organization | 5% or greater indirect ownership interest | — | 03/01/2024 |
| SILVER DE TRUST Organization | 5% or greater indirect ownership interest | — | 03/01/2024 |
| STAR DE I HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 03/01/2024 |
| STAR DE I TRUST Organization | 5% or greater indirect ownership interest | — | 03/01/2024 |
| APEX GLOBAL SOLUTIONS LLC Organization | adp of the snf | NOT APPLICABLE | 03/01/2024 |
| OLOWO, ABIMBOLA Individual | adp of the snf | NOT APPLICABLE | 03/01/2024 |
| STUDD, ANNE Individual | adp of the snf | NOT APPLICABLE | 05/07/2025 |
| ELLENBOGEN, MOSS Individual | operational/managerial control | NOT APPLICABLE | 03/01/2024 |
| STUDD, ANNE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
Other nursing homes near Bay Terrace Rehabilitation and Health Center
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★★★★★5Much above averageComplete Care at Silver Lake LLC
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★★★★★3AverageCadia Rehabilitation Capitol
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★★★★★3AverageWestminster Village Health
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★★★★★4Above averageEvergreen Post Acute
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★★★★★2Below averageDelaware Hospital F/T Chronically Ill (Dhci)
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- Special Focus candidate
★★★★★2Below average
Frequently asked questions
What is Bay Terrace Rehabilitation and Health Center's rating?
Bay Terrace Rehabilitation and Health Center has 3 out of 5 stars on the CMS overall star rating. The average for Delaware nursing homes is 3.2 stars.
How many inspection citations did Bay Terrace Rehabilitation and Health Center receive?
Its most recent standard health inspection found 6 citations, compared with a Delaware average of 10.9. Every citation is listed on this page with its severity.
Does Bay Terrace Rehabilitation and Health Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Bay Terrace Rehabilitation and Health Center?
It is for profit - corporation and part of Prestige Healthcare Administrative Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Bay Terrace Rehabilitation and Health Center and how do I contact it?
Bay Terrace Rehabilitation and Health Center is at 889 South Little Creek Road, Dover, DE 19901. Phone: (302) 674-0566.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.