nursing home in Seymour, CT

Shady Knoll Center for Health & Rehabilitation

41 Skokorat Street, Seymour, CT 06483 · (203) 881-2555

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★2
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Shady Knoll Center for Health & Rehabilitation at a glance

Shady Knoll Center for Health & Rehabilitation is a 128-bed for-profit nursing home in Seymour, Connecticut (Naugatuck Vly County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Connecticut average of 3.

Residents receive about 3.4 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.7 hours.

Its most recent standard health inspection (June 30, 2025) found 13 health citations. The Connecticut average is 13.

It has not received a federal fine in the past three years.

Nursing staff turnover is 23.4% per year (state average 37.4%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
128
Certified for
Medicare and Medicaid
Chain / affiliated entity
National Health Care Associates
Medicare-certified since
June 9, 1993
Resident/family council
Both
County
Naugatuck Vly County
CMS Certification Number
075386

Ratings

MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.7 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)2 / 53.2 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)3 / 53.6 / 53.6 / 5Worse
Long-stay quality rating (higher is better)3 / 53.4 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)3 / 53.7 / 53.3 / 5Average

Staffing

This facility3.38 hrsConnecticut average3.73 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Connecticut and U.S. averages
MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.38 hrs3.73 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.41 hrs0.69 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.10 hrs2.22 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.10 hrs3.37 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)23.4%37.4%45.8%Better
Registered nurse turnover (yearly) (lower is better)47.1%38.6%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility13Connecticut average13U.S. average9
Health citations in the most recent inspection: this facility vs. Connecticut and U.S. averages
MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)13139Worse
Citations from complaint investigations (latest cycle) (lower is better)033Better
Weighted health inspection score ⓘ (lower is better)8580.880.6Worse

Penalties

This facility0Connecticut average1U.S. average1
Fines in the past 3 years: this facility vs. Connecticut and U.S. averages
MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$23,730$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Certified beds128118107
Average residents per day12010386
Occupancy93.4%88.3%80.9%

Long-stay residents

This facility3.4%Connecticut average3.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Connecticut and U.S. averages
MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.4%3.5%3.2%Average
Long-stay residents with pressure ulcers (lower is better)5.6%4%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)21.4%17.8%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0.2%1.5%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.7%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)19.9%18%13.9%Worse
Long-stay residents whose walking worsened (lower is better)18.9%16.4%14.1%Worse
Long-stay residents who lose too much weight (lower is better)10.1%6.5%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)54.1%22.3%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)7.9%17.6%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)27.8%24.7%19%Worse
Long-stay residents given a flu vaccine (higher is better)81.1%93.5%95.5%Worse
Long-stay residents given a pneumonia vaccine (higher is better)65.3%88.6%93.6%Worse

Short-stay residents

This facility0%Connecticut average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Connecticut and U.S. averages
MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.5%1.6%Better
Short-stay residents given a flu vaccine (higher is better)27.6%69.7%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)22.1%71.8%82%Worse

Inspection citations

State inspectors cited this home for 48 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
July 21, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected August 3, 2025
July 21, 2025
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected August 3, 2025
June 30, 2025
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
E
Potential harm, pattern
Corrected August 1, 2025
June 30, 2025
Standard
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · Tag F0851
F
Potential harm, widespread
Corrected August 16, 2025
June 30, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected August 16, 2025
June 30, 2025
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected August 16, 2025
June 30, 2025
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
E
Potential harm, pattern
Corrected August 16, 2025
June 30, 2025
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
E
Potential harm, pattern
Corrected August 16, 2025
June 30, 2025
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected August 16, 2025
June 30, 2025
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected August 16, 2025
June 30, 2025
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected August 16, 2025
June 30, 2025
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
D
Potential harm, isolated
Corrected August 16, 2025
June 30, 2025
Standard
Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies · Tag F0825
D
Potential harm, isolated
Corrected August 16, 2025
June 30, 2025
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected August 16, 2025
June 30, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected August 16, 2025
June 30, 2025
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected August 16, 2025
June 17, 2024
Complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected July 18, 2024
June 17, 2024
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected July 18, 2024
June 17, 2024
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected July 18, 2024
April 16, 2024
Complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
D
Potential harm, isolated
Corrected May 3, 2024
April 16, 2024
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected May 3, 2024
April 16, 2024
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
B
No harm, pattern
Corrected May 3, 2024
October 18, 2023
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
E
Potential harm, pattern
Corrected November 28, 2023
October 18, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected November 28, 2023
October 18, 2023
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
D
Potential harm, isolated
Corrected November 28, 2023
October 18, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected November 12, 2023
October 18, 2023
Standard
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Tag F0678
E
Potential harm, pattern
Corrected November 12, 2023
October 18, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected November 10, 2023
October 18, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
E
Potential harm, pattern
Corrected November 16, 2023
October 18, 2023
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected November 16, 2023
October 18, 2023
Standard
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected November 12, 2023
October 18, 2023
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected November 16, 2023
October 18, 2023
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected November 16, 2023
October 18, 2023
Standard
Provide care by qualified persons according to each resident's written plan of care.
Resident Assessment and Care Planning Deficiencies · Tag F0659
D
Potential harm, isolated
Corrected November 15, 2023
October 18, 2023
Complaint
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning Deficiencies · Tag F0661
D
Potential harm, isolated
Corrected November 12, 2023
October 18, 2023
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected November 12, 2023
October 18, 2023
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected November 12, 2023
October 18, 2023
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected November 16, 2023
October 18, 2023
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected November 12, 2023
October 18, 2023
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
B
No harm, pattern
Corrected November 16, 2023
October 18, 2023
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
B
No harm, pattern
Corrected November 12, 2023
October 18, 2023
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
B
No harm, pattern
Corrected November 12, 2023
July 28, 2021
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
D
Potential harm, isolated
Corrected July 30, 2021
July 28, 2021
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
E
Potential harm, pattern
Corrected September 8, 2021
July 28, 2021
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
E
Potential harm, pattern
Corrected September 8, 2021
July 28, 2021
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected September 8, 2021
July 28, 2021
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected September 8, 2021
July 28, 2021
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected September 8, 2021
July 28, 2021
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected September 8, 2021
July 28, 2021
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected September 8, 2021
July 28, 2021
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected September 8, 2021
July 28, 2021
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected September 8, 2021
July 28, 2021
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
B
No harm, pattern
Corrected September 8, 2021

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
BG II OPCO ML LLC
Organization
5% or greater direct ownership interest100%10/10/2024
CEDAR HILL CAPITAL ASSOCIATES LLC
Organization
5% or greater indirect ownership interest—10/10/2024
DYMER HOLDINGS LLC
Organization
5% or greater indirect ownership interest—10/10/2024
EHRENFELD, MINDY
Individual
5% or greater indirect ownership interest—10/10/2024
ILANA OSTREICHER FAMILY TRUST
Organization
5% or greater indirect ownership interest—10/10/2024
JUNIPER CAPITAL ASSOCIATES LLC
Organization
5% or greater indirect ownership interest—10/10/2024
MARC EPHRAM OSTREICHER FAMILY TRUST
Organization
5% or greater indirect ownership interest—10/10/2024
OAK MANAGEMENT CAPITAL LLC
Organization
5% or greater indirect ownership interest—10/10/2024
YSRO TRUST
Organization
5% or greater indirect ownership interest—10/10/2024
ZADUN II HOLDINGS LLC
Organization
5% or greater indirect ownership interest—10/10/2024
CEDAR HILL CAPITAL ASSOCIATES LLC
Organization
5% or greater security interestNOT APPLICABLE10/10/2024
ILANA OSTREICHER FAMILY TRUST
Organization
5% or greater security interestNOT APPLICABLE10/10/2024
JUNIPER CAPITAL ASSOCIATES LLC
Organization
5% or greater security interestNOT APPLICABLE10/10/2024
MARC EPHRAM OSTREICHER FAMILY TRUST
Organization
5% or greater security interestNOT APPLICABLE10/10/2024
MASTER TENANT HOLDCO CT5 II LLC
Organization
5% or greater security interestNOT APPLICABLE10/10/2024
OAK MANAGEMENT CAPITAL LLC
Organization
5% or greater security interestNOT APPLICABLE10/10/2024
OSTREICHER, MARC
Individual
5% or greater security interestNOT APPLICABLE10/10/2024
YSRO TRUST
Organization
5% or greater security interestNOT APPLICABLE10/10/2024
ARIELLA EHRENFELD INVESTMENT LLC
Organization
adp of the snfNOT APPLICABLE12/02/2024
AUGUSTIN, ELZA
Individual
adp of the snfNOT APPLICABLE11/19/2024
BAKER TILLY ADVISORY GROUP LP
Organization
adp of the snfNOT APPLICABLE11/19/2024
CEDAR HILL CAPITAL ASSOCIATES LLC
Organization
adp of the snfNOT APPLICABLE11/19/2024
DESILVA, GARUMUNI
Individual
adp of the snfNOT APPLICABLE12/02/2024
DYMER HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE11/19/2024
EJ CAPITAL HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE11/27/2024
GM EQUITIES LLC
Organization
adp of the snfNOT APPLICABLE12/12/2024
GRAY FAMILY INVESTORS LLC
Organization
adp of the snfNOT APPLICABLE11/26/2024
ILANA OSTREICHER FAMILY TRUST
Organization
adp of the snfNOT APPLICABLE11/19/2024
JUNIPER CAPITAL ASSOCIATES LLC
Organization
adp of the snfNOT APPLICABLE11/19/2024
LEVON PAPA II LLC
Organization
adp of the snfNOT APPLICABLE12/12/2024
LPKLR LLC
Organization
adp of the snfNOT APPLICABLE12/02/2024
MARC EPHRAM OSTREICHER FAMILY TRUST
Organization
adp of the snfNOT APPLICABLE11/19/2024
MASTER TENANT HOLDCO CT5 II LLC
Organization
adp of the snfNOT APPLICABLE11/19/2024
NATIONAL HEALTH CARE ASSOCIATES INC
Organization
adp of the snfNOT APPLICABLE11/19/2024
OSTREICHER, ILANA
Individual
adp of the snfNOT APPLICABLE12/12/2024
OSTREICHER, MARC
Individual
adp of the snfNOT APPLICABLE11/19/2024
PATRIOT HC 233 LLC
Organization
adp of the snfNOT APPLICABLE11/26/2024
PREFERRED THERAPY SOLUTIONS LLC
Organization
adp of the snfNOT APPLICABLE11/19/2024
PROCARE LTC HOLDING LLC
Organization
adp of the snfNOT APPLICABLE11/19/2024
YOSSI EHRENFELD INVESTMENT LLC
Organization
adp of the snfNOT APPLICABLE12/02/2024

Showing 40 of 67 records.

Other nursing homes near Shady Knoll Center for Health & Rehabilitation

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    ★★★★★2Below average
  2. Complete Care at Glendale

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  4. Hewitt Health & Rehabilitation Center, INC

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  5. Apple Rehab Shelton Lakes

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  6. Hamden Rehabilitation & Healthcare Center

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Frequently asked questions

What is Shady Knoll Center for Health & Rehabilitation's rating?

Shady Knoll Center for Health & Rehabilitation has 2 out of 5 stars on the CMS overall star rating. The average for Connecticut nursing homes is 3 stars.

How many inspection citations did Shady Knoll Center for Health & Rehabilitation receive?

Its most recent standard health inspection found 13 citations, compared with a Connecticut average of 13. Every citation is listed on this page with its severity.

Does Shady Knoll Center for Health & Rehabilitation accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Shady Knoll Center for Health & Rehabilitation?

It is for profit - corporation and part of National Health Care Associates. The ownership section on this page lists the owners and managers reported to CMS.

Where is Shady Knoll Center for Health & Rehabilitation and how do I contact it?

Shady Knoll Center for Health & Rehabilitation is at 41 Skokorat Street, Seymour, CT 06483. Phone: (203) 881-2555.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.