nursing home in Bristol, CT

Ingraham Manor Rehab and Nursing

400 N Main St, Bristol, CT 06010 · (860) 584-3400

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★3
  • Quality measures★★★★★2
  • New owner (last 12 months)

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Ingraham Manor Rehab and Nursing at a glance

Ingraham Manor Rehab and Nursing is a 128-bed non-profit nursing home in Bristol, Connecticut (Naugatuck Vly County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Connecticut average of 3.

Residents receive about 3.9 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.7 hours.

Its most recent standard health inspection (October 27, 2023) found 10 health citations. The Connecticut average is 13.

Federal regulators fined it 3 times in the past three years, totaling $34,369.

Nursing staff turnover is 38.1% per year (state average 37.4%).

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
128
Certified for
Medicare and Medicaid
Medicare-certified since
December 29, 1989
Resident/family council
Both
County
Naugatuck Vly County
CMS Certification Number
075329

Ratings

MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.7 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 53.2 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)2 / 53.6 / 53.6 / 5Worse
Long-stay quality rating (higher is better)2 / 53.4 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)3 / 53.7 / 53.3 / 5Average

Staffing

This facility3.88 hrsConnecticut average3.73 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Connecticut and U.S. averages
MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.88 hrs3.73 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.53 hrs0.69 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.38 hrs2.22 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.45 hrs3.37 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)38.1%37.4%45.8%Better
Registered nurse turnover (yearly) (lower is better)22.2%38.6%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility10Connecticut average13U.S. average9
Health citations in the most recent inspection: this facility vs. Connecticut and U.S. averages
MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)10139Worse
Citations from complaint investigations (latest cycle) (lower is better)633Worse
Weighted health inspection score ⓘ (lower is better)8480.880.6Average

Penalties

This facility3Connecticut average1U.S. average1
Fines in the past 3 years: this facility vs. Connecticut and U.S. averages
MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)311Worse
Total fines in the past 3 years (lower is better)$34,369$23,730$30,972Worse
All federal penalties in the past 3 years (lower is better)311Worse

Size

MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Certified beds128118107
Average residents per day11110386
Occupancy86.6%88.3%80.9%

Long-stay residents

This facility4.9%Connecticut average3.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Connecticut and U.S. averages
MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)4.9%3.5%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)2.3%4%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)25.6%17.8%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)1.8%1.5%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.5%0.7%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)20.4%18%13.9%Worse
Long-stay residents whose walking worsened (lower is better)21.1%16.4%14.1%Worse
Long-stay residents who lose too much weight (lower is better)7.7%6.5%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)24.2%22.3%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)17.8%17.6%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)31.5%24.7%19%Worse
Long-stay residents given a flu vaccine (higher is better)98.2%93.5%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99%88.6%93.6%Better

Short-stay residents

This facility2%Connecticut average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Connecticut and U.S. averages
MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2%1.5%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)56.2%69.7%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)79.4%71.8%82%Average

Inspection citations

State inspectors cited this home for 17 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 1 rated "immediate jeopardy".

DateCitationSeverityStatus
February 20, 2026
Complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Tag F0678
J
Immediate jeopardy, isolated
Past Non-Compliance
February 20, 2026
Complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
D
Potential harm, isolated
Corrected March 19, 2026
February 20, 2026
Complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected March 19, 2026
November 18, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected November 19, 2025
September 8, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected November 6, 2025
September 8, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected November 6, 2025
October 27, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected December 26, 2023
October 27, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected December 26, 2023
October 27, 2023
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
E
Potential harm, pattern
Corrected December 9, 2023
October 27, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected December 9, 2023
October 27, 2023
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
E
Potential harm, pattern
Corrected December 9, 2023
October 27, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected December 9, 2023
September 6, 2023
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected September 9, 2023
August 23, 2021
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected October 18, 2021
August 23, 2021
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
D
Potential harm, isolated
Corrected October 18, 2021
August 23, 2021
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected October 20, 2021
August 23, 2021
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected October 31, 2021
August 23, 2021
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected October 31, 2021
August 23, 2021
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected October 31, 2021
April 26, 2019
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
D
Potential harm, isolated
Corrected May 6, 2019
April 26, 2019
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected May 20, 2019
April 26, 2019
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected June 7, 2019
April 26, 2019
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected June 7, 2019

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 3 federal penalties in the past three years, including $34,369 in fines.

DatePenaltyAmount / length
February 20, 2026Fine$14,901
September 8, 2025Fine$11,190
September 8, 2025Fine$8,278

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
SHAKOW, RACHEL
Individual
5% or greater direct ownership interest99%10/21/2025
ELABA, WILFRED
Individual
adp of the snfNOT APPLICABLE11/12/2025
IM MANAGEMENT LLC
Organization
adp of the snfNOT APPLICABLE10/21/2025
LTC CONSULTING SERVICES LLC
Organization
adp of the snfNOT APPLICABLE10/21/2025
TKACZ, CHRISTINE
Individual
adp of the snfNOT APPLICABLE11/12/2025
SHAKOW, RACHEL
Individual
managing control - governing bodyNOT APPLICABLE10/21/2025
ALTOWS, KAMAL
Individual
operational/managerial controlNOT APPLICABLE10/21/2025
ELABA, WILFRED
Individual
operational/managerial controlNOT APPLICABLE10/21/2025
SHAKOW, RACHEL
Individual
operational/managerial controlNOT APPLICABLE10/21/2025
TKACZ, CHRISTINE
Individual
operational/managerial controlNOT APPLICABLE10/21/2025

Other nursing homes near Ingraham Manor Rehab and Nursing

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    For-profit · 132 beds · Part of National Health Care Associates

    ★★★★★4Above average
  2. Civita Care Sheriden Woods

    321 Stonecrest Drive, Bristol, CT 06010 · 1.4 mi

    For-profit · 146 beds · Part of Athena Healthcare Systems

    • Abuse citation
    ★★★★★1Much below average
  3. Village Green Rehabilitation and Healthcare Center

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    ★★★★★2Below average
  4. Apple Rehab Farmington Valley

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    For-profit · 160 beds · Part of Apple Rehab

    ★★★★★3Average
  5. Cook Willow Health & Rehabilitation Center, INC.

    81 Hillside Avenue, Plymouth, CT 06782 · 5.8 mi

    For-profit · 60 beds

    • CMS high performer
    ★★★★★5Much above average
  6. Summit at Plantsville Center for Health & Rehabili

    261 Summit Street, Plantsville, CT 06479 · 6.6 mi

    For-profit · 150 beds · Part of National Health Care Associates

    • Abuse citation
    ★★★★★2Below average

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Frequently asked questions

What is Ingraham Manor Rehab and Nursing's rating?

Ingraham Manor Rehab and Nursing has 2 out of 5 stars on the CMS overall star rating. The average for Connecticut nursing homes is 3 stars.

How many inspection citations did Ingraham Manor Rehab and Nursing receive?

Its most recent standard health inspection found 10 citations, compared with a Connecticut average of 13. Every citation is listed on this page with its severity.

Does Ingraham Manor Rehab and Nursing accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Ingraham Manor Rehab and Nursing?

It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Ingraham Manor Rehab and Nursing and how do I contact it?

Ingraham Manor Rehab and Nursing is at 400 N Main St, Bristol, CT 06010. Phone: (860) 584-3400.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.