nursing home in East Hartford, CT
Riverside Health & Rehabilitation Center
745 Main St, East Hartford, CT 06108 · (860) 289-2791
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★3
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Riverside Health & Rehabilitation Center at a glance
Riverside Health & Rehabilitation Center is a 345-bed for-profit nursing home in East Hartford, Connecticut (Capitol County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Connecticut average of 3.
Residents receive about 3.8 hours of nursing care per day (0.6 of them from registered nurses), close to the state average of 3.7 hours.
Its most recent standard health inspection (January 22, 2026) found 13 health citations. The Connecticut average is 13.
Federal regulators fined it 2 times in the past three years, totaling $46,125.
Nursing staff turnover is 21.9% per year (state average 37.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 345
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- National Health Care Associates
- Medicare-certified since
- May 1, 1976
- Resident/family council
- Both
- County
- Capitol County
- CMS Certification Number
- 075257
Ratings
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.7 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.80 hrs | 3.73 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.62 hrs | 0.69 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.28 hrs | 2.22 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.49 hrs | 3.37 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 21.9% | 37.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 46.7% | 38.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 13 | 13 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 81 | 80.8 | 80.6 | Average |
Penalties
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $46,125 | $23,730 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 345 | 118 | 107 | |
| Average residents per day | 284 | 103 | 86 | |
| Occupancy | 82.2% | 88.3% | 80.9% |
Long-stay residents
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.8% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.5% | 4% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 18.2% | 17.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.8% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 14% | 18% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 11.6% | 16.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 7.1% | 6.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 28.3% | 22.3% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0.1% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 21.1% | 17.6% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 28.6% | 24.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 91.4% | 93.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 83.8% | 88.6% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.4% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 61.5% | 69.7% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 56.1% | 71.8% | 82% | Worse |
Inspection citations
State inspectors cited this home for 40 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 22, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected February 26, 2026 |
| January 22, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected February 26, 2026 |
| January 22, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected February 26, 2026 |
| January 22, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected February 26, 2026 |
| January 22, 2026 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected February 26, 2026 |
| January 22, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected February 26, 2026 |
| January 22, 2026 Standard | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | D Potential harm, isolated | Corrected February 26, 2026 |
| January 22, 2026 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected February 26, 2026 |
| January 22, 2026 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected February 26, 2026 |
| January 22, 2026 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected February 26, 2026 |
| January 22, 2026 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected February 26, 2026 |
| December 30, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Past Non-Compliance |
| November 24, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected November 25, 2025 |
| August 14, 2025 Complaint | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Quality of Life and Care Deficiencies · Tag F0742 | D Potential harm, isolated | Corrected September 25, 2025 |
| August 14, 2025 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected September 25, 2025 |
| April 16, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected April 1, 2025 |
| March 11, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected April 30, 2025 |
| January 22, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected January 7, 2025 |
| January 22, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected January 17, 2025 |
| January 22, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 3, 2025 |
| January 22, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 3, 2025 |
| January 22, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected March 3, 2025 |
| January 10, 2024 Fire safety | Have an alternate power supply for its alarm system. Smoke Deficiencies · Tag K0344 | D Potential harm, isolated | Corrected January 15, 2024 |
| January 10, 2024 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | D Potential harm, isolated | Corrected January 15, 2024 |
| January 10, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected February 11, 2024 |
| January 10, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected February 11, 2024 |
| January 10, 2024 Standard | Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687 | E Potential harm, pattern | Corrected February 11, 2024 |
| January 10, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected February 11, 2024 |
| January 10, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected February 11, 2024 |
| January 10, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected February 11, 2024 |
| January 10, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected February 11, 2024 |
| January 10, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected February 11, 2024 |
| January 10, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected February 11, 2024 |
| November 14, 2023 Complaint | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | D Potential harm, isolated | Corrected December 18, 2023 |
| August 27, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 1, 2021 |
| August 27, 2021 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected October 1, 2021 |
| August 27, 2021 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected October 8, 2021 |
| August 27, 2021 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected October 1, 2021 |
| August 27, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected October 8, 2021 |
| August 27, 2021 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected October 8, 2021 |
| August 27, 2021 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected October 8, 2021 |
| August 27, 2021 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected October 8, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $46,125 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 11, 2025 | Fine | $12,715 |
| January 10, 2024 | Fine | $33,410 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BROWN, PEARL Individual | 5% or greater direct ownership interest | — | 08/01/2007 |
| DAVID SMILOVITZ TRUST Organization | 5% or greater direct ownership interest | 5% | 06/03/2019 |
| IZASK KELLER S CORP LIFE ESTATE TRUST FBO HYMIE KELLER Organization | 5% or greater direct ownership interest | 8% | 08/01/2007 |
| IZASK KELLER S CORP. LIFE ESTATE TRUST FBO PERL BROWN Organization | 5% or greater direct ownership interest | 8% | 08/01/2007 |
| LAUFER, DORIS Individual | 5% or greater direct ownership interest | 5% | 06/15/2009 |
| OSTREICHER, MARVIN Individual | 5% or greater direct ownership interest | 20% | 06/15/2009 |
| THE HARRY AND HELEN OSTREICHER FAMILY TRUST Organization | 5% or greater direct ownership interest | 17% | 01/01/2013 |
| ZITTER, AGNES Individual | 5% or greater direct ownership interest | 6% | 06/15/2009 |
| LAUFER, DORIS Individual | corporate director | NOT APPLICABLE | 06/15/2009 |
| OSTREICHER, MARVIN Individual | corporate director | NOT APPLICABLE | 06/15/2009 |
| POLLACK, NATHAN Individual | corporate director | NOT APPLICABLE | 06/15/2009 |
| WEBERMAN, PEGGY Individual | corporate director | NOT APPLICABLE | 06/15/2009 |
| ZITTER, AGNES Individual | corporate director | NOT APPLICABLE | 06/15/2009 |
| CHADDERTON, KAREN Individual | w-2 managing employee | NOT APPLICABLE | 09/18/2016 |
Other nursing homes near Riverside Health & Rehabilitation Center
Trinity Hill Care Center
151 Hillside Ave, Hartford, CT 06106 · 3 mi
For-profit · 134 beds · Part of Icare Health Network
- Abuse citation
★★★★★2Below averageChelsea Place Care Center LLC
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★★★★★1Much below averageParkville Care Center
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★★★★★3AverageAvery Nursing Home/Noble Building
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★★★★★1Much below averageCivita Care Center at Salmon Brook
72 Salmon Brook Drive, Glastonbury, CT 06033 · 4.1 mi
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★★★★★1Much below averageSaint Mary Home
2021 Albany Ave, West Hartford, CT 06117 · 4.3 mi
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★★★★★3Average
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Frequently asked questions
What is Riverside Health & Rehabilitation Center's rating?
Riverside Health & Rehabilitation Center has 2 out of 5 stars on the CMS overall star rating. The average for Connecticut nursing homes is 3 stars.
How many inspection citations did Riverside Health & Rehabilitation Center receive?
Its most recent standard health inspection found 13 citations, compared with a Connecticut average of 13. Every citation is listed on this page with its severity.
Does Riverside Health & Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Riverside Health & Rehabilitation Center?
It is for profit - corporation and part of National Health Care Associates. The ownership section on this page lists the owners and managers reported to CMS.
Where is Riverside Health & Rehabilitation Center and how do I contact it?
Riverside Health & Rehabilitation Center is at 745 Main St, East Hartford, CT 06108. Phone: (860) 289-2791.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.