nursing home in Milford, CT
Milford Health and Rehabilitation Center
195 Platt Street, Milford, CT 06460 · (203) 878-5958
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Milford Health and Rehabilitation Center at a glance
Milford Health and Rehabilitation Center is a 120-bed for-profit nursing home in Milford, Connecticut (South Central Ct County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Connecticut average of 3.
Residents receive about 4 hours of nursing care per day (0.5 of them from registered nurses), better than the state average of 3.7 hours.
Its most recent standard health inspection (February 19, 2026) found 9 health citations. The Connecticut average is 13.
Federal regulators fined it 1 time in the past three years, totaling $19,122.
Nursing staff turnover is 21.4% per year (state average 37.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- National Health Care Associates
- Medicare-certified since
- February 1, 1971
- Resident/family council
- Both
- County
- South Central Ct County
- CMS Certification Number
- 075064
Ratings
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.98 hrs | 3.73 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.54 hrs | 0.69 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.37 hrs | 2.22 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.66 hrs | 3.37 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 21.4% | 37.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 27.8% | 38.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 13 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 49 | 80.8 | 80.6 | Better |
Penalties
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $19,122 | $23,730 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 118 | 107 | |
| Average residents per day | 115 | 103 | 86 | |
| Occupancy | 95.8% | 88.3% | 80.9% |
Long-stay residents
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.7% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.7% | 4% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 24.9% | 17.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.3% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9.8% | 18% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 15.7% | 16.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 10.8% | 6.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 57.5% | 22.3% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 15.5% | 17.6% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 34% | 24.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 93.9% | 93.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 90.7% | 88.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.9% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 70.8% | 69.7% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 56.9% | 71.8% | 82% | Worse |
Inspection citations
State inspectors cited this home for 21 health deficiencies and 0 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 16, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected July 28, 2026 |
| June 16, 2026 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected July 28, 2026 |
| February 19, 2026 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | G Actual harm, isolated | Corrected April 2, 2026 |
| February 19, 2026 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected April 2, 2026 |
| February 19, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 2, 2026 |
| February 19, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 2, 2026 |
| February 19, 2026 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected April 2, 2026 |
| February 19, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 2, 2026 |
| February 19, 2026 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected April 2, 2026 |
| October 15, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected November 6, 2024 |
| June 4, 2024 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected July 16, 2024 |
| June 4, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected July 16, 2024 |
| June 4, 2024 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected July 16, 2024 |
| June 4, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 16, 2024 |
| June 4, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | B No harm, pattern | Corrected July 16, 2024 |
| June 4, 2024 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | B No harm, pattern | Corrected July 16, 2024 |
| June 4, 2024 Standard | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. Resident Assessment and Care Planning Deficiencies · Tag F0646 | B No harm, pattern | Corrected July 16, 2024 |
| January 26, 2022 Standard | Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · Tag F0660 | D Potential harm, isolated | Corrected March 22, 2022 |
| January 26, 2022 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected March 22, 2022 |
| January 26, 2022 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 22, 2022 |
| January 26, 2022 Standard | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | B No harm, pattern | Corrected March 22, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $19,122 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 19, 2026 | Fine | $19,122 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| MARVIN OSTREICHER FAMILY TRUST 2012 Organization | 5% or greater direct ownership interest | 25% | 09/10/2021 |
| SENGA TRUST Organization | 5% or greater direct ownership interest | 50% | 11/30/2020 |
| SUSAN OSTREICHER FAMILY TRUST 2012 Organization | 5% or greater direct ownership interest | 25% | 09/10/2021 |
| ZITTER, AGNES Individual | 5% or greater indirect ownership interest | 50% | 11/30/2020 |
| OSTREICHER, MARVIN Individual | corporate director | NOT APPLICABLE | 01/07/2010 |
| ZITTER, AGNES Individual | corporate director | NOT APPLICABLE | 01/07/2010 |
| OSTREICHER, MARVIN Individual | corporate officer | NOT APPLICABLE | 01/07/2010 |
| ZITTER, AGNES Individual | corporate officer | NOT APPLICABLE | 01/07/2010 |
| WALLAK, JOANNE Individual | w-2 managing employee | NOT APPLICABLE | 07/21/2014 |
Other nursing homes near Milford Health and Rehabilitation Center
Civita Care Center at West River
245 Orange Avenue, Milford, CT 06460 · 2.3 mi
For-profit · 120 beds · Part of Civita Care Centers
★★★★★4Above averageCivita Care Center at Milford
2028 Bridgeport Ave, Milford, CT 06460 · 2.5 mi
For-profit · 120 beds · Part of Civita Care Centers
- Abuse citation
★★★★★1Much below averageOrange Health Care Center
225 Boston Post Rd, Orange, CT 06477 · 4.2 mi
For-profit · 60 beds
- CMS high performer
★★★★★5Much above averageApple Rehab West Haven
308 Savin Avenue, West Haven, CT 06516 · 4.9 mi
For-profit · 90 beds · Part of Apple Rehab
★★★★★1Much below averageLord Chamberlain Manor Nursing & Rehabilitation Ce
7003 Main Street, Stratford, CT 06614 · 4.9 mi
For-profit · 60 beds · Part of Ryders Health Management
★★★★★1Much below averageLord Chamberlain Nursing & Rehabilitation Center
7003 Main Street, Stratford, CT 06614 · 4.9 mi
For-profit · 190 beds · Part of Ryders Health Management
★★★★★2Below average
Frequently asked questions
What is Milford Health and Rehabilitation Center's rating?
Milford Health and Rehabilitation Center has 5 out of 5 stars on the CMS overall star rating. The average for Connecticut nursing homes is 3 stars.
How many inspection citations did Milford Health and Rehabilitation Center receive?
Its most recent standard health inspection found 9 citations, compared with a Connecticut average of 13. Every citation is listed on this page with its severity.
Does Milford Health and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Milford Health and Rehabilitation Center?
It is for profit - corporation and part of National Health Care Associates. The ownership section on this page lists the owners and managers reported to CMS.
Where is Milford Health and Rehabilitation Center and how do I contact it?
Milford Health and Rehabilitation Center is at 195 Platt Street, Milford, CT 06460. Phone: (203) 878-5958.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.