nursing home in Ontario, CA

Ontario Healthcare Center

1661 S Euclid Ave, Ontario, CA 91762 · (909) 984-6713

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★5
  • Staffing★★★★★3
  • Quality measures★★★★★5
  • CMS high performer

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Ontario Healthcare Center at a glance

Ontario Healthcare Center is a 59-bed for-profit nursing home in Ontario, California (San Bernardino County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the California average of 3.2.

Residents receive about 3.9 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 4.5 hours.

Its most recent standard health inspection (February 20, 2026) found 6 health citations. The California average is 15.5.

It has not received a federal fine in the past three years.

Nursing staff turnover is 42.2% per year (state average 36.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
59
Certified for
Medicare and Medicaid
Chain / affiliated entity
Cambridge Healthcare Services
Medicare-certified since
May 1, 1969
Resident/family council
Both
County
San Bernardino County
CMS Certification Number
055707

Ratings

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 53.2 / 53 / 5Better
Health inspection rating ⓘ (higher is better)5 / 52.8 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)3 / 53.3 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)5 / 54.1 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.4 / 53.8 / 5Better

Staffing

This facility3.85 hrsCalifornia average4.52 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.85 hrs4.52 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.35 hrs0.67 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.35 hrs2.65 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.59 hrs4.09 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)42.2%36.7%45.8%Better
Registered nurse turnover (yearly) (lower is better)50%38.1%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility6California average16U.S. average9
Health citations in the most recent inspection: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)6169Better
Citations from complaint investigations (latest cycle) (lower is better)143Better
Weighted health inspection score ⓘ (lower is better)31105.880.6Better

Penalties

This facility0California average1U.S. average1
Fines in the past 3 years: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$23,986$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Certified beds5999107
Average residents per day558886
Occupancy93.4%88.4%80.9%

Long-stay residents

This facility1.1%California average1.6%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.1%1.6%3.2%Better
Long-stay residents with pressure ulcers (lower is better)2.9%4.3%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)24.7%12%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0.6%1.2%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)8%10.2%13.9%Better
Long-stay residents whose walking worsened (lower is better)4.6%9.8%14.1%Better
Long-stay residents who lose too much weight (lower is better)4.8%4%5.2%Better
Long-stay residents with depressive symptoms (lower is better)4.6%7.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.4%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)24.7%13.7%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)4%10.2%19%Better
Long-stay residents given a flu vaccine (higher is better)97.9%98.2%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%98.6%93.6%Better

Short-stay residents

This facility0.7%California average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.7%1.5%1.6%Better
Short-stay residents given a flu vaccine (higher is better)80%93.2%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)89.4%94.4%82%Better

Inspection citations

State inspectors cited this home for 23 health deficiencies and 28 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
May 19, 2026
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected June 22, 2026
February 20, 2026
Fire safety
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies · Tag E0026
F
Potential harm, widespread
Corrected March 11, 2026
February 20, 2026
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected March 11, 2026
February 20, 2026
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
F
Potential harm, widespread
Corrected March 11, 2026
February 20, 2026
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected March 11, 2026
February 20, 2026
Fire safety
Meet other general requirements.
Construction Deficiencies · Tag K0100
D
Potential harm, isolated
Corrected March 11, 2026
February 20, 2026
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected March 11, 2026
February 20, 2026
Standard
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
F
Potential harm, widespread
Corrected March 6, 2026
February 20, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected March 6, 2026
February 20, 2026
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected March 6, 2026
February 20, 2026
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected March 6, 2026
February 20, 2026
Standard
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Environmental Deficiencies · Tag F0912
B
No harm, pattern
Corrected March 6, 2026
October 24, 2024
Fire safety
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies · Tag K0347
F
Potential harm, widespread
Corrected November 14, 2024
October 24, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected November 14, 2024
October 24, 2024
Fire safety
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies · Tag E0031
F
Potential harm, widespread
Corrected November 14, 2024
October 24, 2024
Fire safety
Implement emergency and standby power systems.
Emergency Preparedness Deficiencies · Tag E0041
F
Potential harm, widespread
Corrected November 14, 2024
October 24, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected November 13, 2024
October 24, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected November 13, 2024
October 24, 2024
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected November 13, 2024
October 24, 2024
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected November 13, 2024
October 24, 2024
Standard
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Environmental Deficiencies · Tag F0912
B
No harm, pattern
Corrected November 13, 2024
February 14, 2022
Fire safety
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies · Tag E0036
F
Potential harm, widespread
Corrected March 28, 2022
February 14, 2022
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
E
Potential harm, pattern
Corrected March 28, 2022
February 14, 2022
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected March 28, 2022
February 14, 2022
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
D
Potential harm, isolated
Corrected March 28, 2022
February 14, 2022
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
D
Potential harm, isolated
Corrected March 28, 2022
February 14, 2022
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected March 28, 2022
February 14, 2022
Fire safety
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Smoke Deficiencies · Tag K0361
D
Potential harm, isolated
Corrected March 28, 2022
February 14, 2022
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected March 28, 2022
February 14, 2022
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected March 28, 2022
February 14, 2022
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
D
Potential harm, isolated
Corrected March 28, 2022
February 14, 2022
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
D
Potential harm, isolated
Corrected March 28, 2022
February 14, 2022
Fire safety
Implement emergency and standby power systems.
Emergency Preparedness Deficiencies · Tag E0041
D
Potential harm, isolated
Corrected March 28, 2022
February 14, 2022
Fire safety
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies · Tag E0006
D
Potential harm, isolated
Corrected March 28, 2022
February 14, 2022
Fire safety
Provide a means of sharing information on occupancy/needs.
Emergency Preparedness Deficiencies · Tag E0034
D
Potential harm, isolated
Corrected March 28, 2022
February 14, 2022
Fire safety
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies · Tag E0031
D
Potential harm, isolated
Corrected March 28, 2022
February 14, 2022
Fire safety
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies · Tag E0024
D
Potential harm, isolated
Corrected March 28, 2022
February 14, 2022
Fire safety
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies · Tag E0020
D
Potential harm, isolated
Corrected March 28, 2022
February 14, 2022
Fire safety
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies · Tag E0009
D
Potential harm, isolated
Corrected March 28, 2022
February 14, 2022
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
F
Potential harm, widespread
Corrected March 14, 2022
February 14, 2022
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected March 14, 2022
February 14, 2022
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected March 14, 2022
February 14, 2022
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected March 14, 2022
February 14, 2022
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected March 14, 2022
February 14, 2022
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected March 14, 2022
February 14, 2022
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected March 14, 2022
February 14, 2022
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected March 14, 2022
February 14, 2022
Standard
Perform COVID19 testing on residents and staff.
Infection Control Deficiencies · Tag F0886
D
Potential harm, isolated
Corrected March 14, 2022
February 14, 2022
Standard
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Tag F0582
D
Potential harm, isolated
Corrected March 14, 2022
February 14, 2022
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected March 14, 2022
February 14, 2022
Standard
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Environmental Deficiencies · Tag F0912
B
No harm, pattern
Corrected March 14, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
KIRKSIDE FACILITIES OPERATIONS LLC
Organization
5% or greater direct ownership interest—01/22/2010
KSNF LLC
Organization
5% or greater direct ownership interest—01/22/2010
KSNF II LLC
Organization
5% or greater indirect ownership interest20%01/20/2017
1661 SOUTH EUCLID LLC
Organization
adp of the snfNOT APPLICABLE01/25/2007
BUTENKO, JULIE
Individual
adp of the snfNOT APPLICABLE07/24/2023
CAMBRIDGE HEALTHCARE SERVICES LLC
Organization
adp of the snfNOT APPLICABLE11/04/2025
CAPELA, HEIDI
Individual
adp of the snfNOT APPLICABLE04/03/2023
CARDENAS, SONIA
Individual
adp of the snfNOT APPLICABLE11/04/2025
HASSELL, LANCE
Individual
adp of the snfNOT APPLICABLE04/25/2022
LUTZ, LINDA
Individual
adp of the snfNOT APPLICABLE02/01/2012
SALAZAR, PAULINA
Individual
adp of the snfNOT APPLICABLE12/14/2020
SMEDRA, IRA
Individual
adp of the snfNOT APPLICABLE01/22/2010
VIDALES, MIGUEL
Individual
adp of the snfNOT APPLICABLE03/01/2021
WERTZ, BRITTANY
Individual
adp of the snfNOT APPLICABLE01/15/2024
WINTNER, JACOB
Individual
adp of the snfNOT APPLICABLE01/22/2010
SMEDRA, IRA
Individual
indirect ownership interestNOT APPLICABLE01/22/2010
CARDENAS, SONIA
Individual
managing control - governing bodyNOT APPLICABLE06/27/2022
VIDALES, MIGUEL
Individual
managing control - governing bodyNOT APPLICABLE03/01/2021
BUTENKO, JULIE
Individual
operational/managerial controlNOT APPLICABLE07/24/2023
CAMBRIDGE HEALTHCARE SERVICES LLC
Organization
operational/managerial controlNOT APPLICABLE04/01/2014
CAPELA, HEIDI
Individual
operational/managerial controlNOT APPLICABLE04/03/2023
CARDENAS, SONIA
Individual
operational/managerial controlNOT APPLICABLE06/27/2022
HASSELL, LANCE
Individual
operational/managerial controlNOT APPLICABLE04/25/2022
LUTZ, LINDA
Individual
operational/managerial controlNOT APPLICABLE02/01/2012
QUADROS, SYLVI
Individual
operational/managerial controlNOT APPLICABLE03/20/2025
SALAZAR, PAULINA
Individual
operational/managerial controlNOT APPLICABLE12/14/2020
SMEDRA, IRA
Individual
operational/managerial controlNOT APPLICABLE01/22/2010
VIDALES, MIGUEL
Individual
operational/managerial controlNOT APPLICABLE03/01/2021
WERTZ, BRITTANY
Individual
operational/managerial controlNOT APPLICABLE01/15/2024
WINTNER, JACOB
Individual
operational/managerial controlNOT APPLICABLE01/22/2010

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    Non-profit · 59 beds

    ★★★★★4Above average
  2. Trellis Chino

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    ★★★★★5Much above average
  3. Las Colinas Post Acute

    800 E 5th St, Ontario, CA 91764 · 2.7 mi

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    ★★★★★2Below average
  4. Montclair Manor Care Center

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    For-profit · 59 beds · Part of Eva Care Group

    ★★★★★5Much above average
  5. Ontario Grove Healthcare & Wellness Centre, LP

    933 E Deodar St, Ontario, CA 91764 · 3 mi

    For-profit · 59 beds · Part of Corporate Interface Services

    ★★★★★3Average
  6. Community Extended Care Hospital of Montclair

    9620 Fremont Ave, Montclair, CA 91763 · 3.4 mi

    For-profit · 140 beds · Part of The Mandelbaum Family

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All nursing homes in Ontario, CA · Compare side by side

Frequently asked questions

What is Ontario Healthcare Center's rating?

Ontario Healthcare Center has 5 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.

How many inspection citations did Ontario Healthcare Center receive?

Its most recent standard health inspection found 6 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.

Does Ontario Healthcare Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Ontario Healthcare Center?

It is for profit - limited liability company and part of Cambridge Healthcare Services. The ownership section on this page lists the owners and managers reported to CMS.

Where is Ontario Healthcare Center and how do I contact it?

Ontario Healthcare Center is at 1661 S Euclid Ave, Ontario, CA 91762. Phone: (909) 984-6713.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.