nursing home in Ontario, CA

Las Colinas Post Acute

800 E 5th St, Ontario, CA 91764 · (909) 984-8629

★★★★★2

Below average
CMS overall star rating

Health inspections★★★★★2
Staffing★★★★★2
Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Las Colinas Post Acute at a glance

Las Colinas Post Acute is a 216-bed for-profit nursing home in Ontario, California (San Bernardino County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the California average of 3.2.

Residents receive about 3.9 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 4.5 hours.

Its most recent standard health inspection (August 29, 2025) found 18 health citations. The California average is 15.5.

Federal regulators fined it 1 time in the past three years, totaling $70,925.

Nursing staff turnover is 22.9% per year (state average 36.7%).

Facility details

Type: Nursing home
Ownership: For Profit - Limited Liability Company
Beds: 216
Certified for: Medicare and Medicaid
Chain / affiliated entity: Pacs Group
Medicare-certified since: June 1, 1977
Resident/family council: Resident
County: San Bernardino County
CMS Certification Number: 055619

Ratings

Measure	This facility	California avg.	U.S. avg.	vs. U.S.
Overall star rating ⓘ (higher is better)	2 / 5	3.2 / 5	3 / 5	Worse
Health inspection rating ⓘ (higher is better)	2 / 5	2.8 / 5	2.8 / 5	Worse
Staffing rating ⓘ (higher is better)	2 / 5	3.3 / 5	2.9 / 5	Worse
Quality measures rating ⓘ (higher is better)	3 / 5	4.1 / 5	3.6 / 5	Worse
Long-stay quality rating (higher is better)	4 / 5	4.4 / 5	3.8 / 5	Average
Short-stay (rehab) quality rating (higher is better)	2 / 5	3.6 / 5	3.3 / 5	Worse

Staffing

Total nurse staff hours per resident per day: this facility vs. California and U.S. averages

Measure	This facility	California avg.	U.S. avg.	vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)	3.92 hrs	4.52 hrs	3.86 hrs	Average
Registered nurse hours per resident per day (higher is better)	0.25 hrs	0.67 hrs	0.69 hrs	Worse
Nurse aide hours per resident per day (higher is better)	2.30 hrs	2.65 hrs	2.32 hrs	Average
Weekend nurse staff hours per resident per day (higher is better)	3.62 hrs	4.09 hrs	3.42 hrs	Better
Nursing staff turnover (yearly) (lower is better)	22.9%	36.7%	45.8%	Better
Registered nurse turnover (yearly) (lower is better)	44.4%	38.1%	42.9%	Average
Administrators who left in the past year (lower is better)	0	0	1	Better

Inspections

Health citations in the most recent inspection: this facility vs. California and U.S. averages

Measure	This facility	California avg.	U.S. avg.	vs. U.S.
Health citations in the most recent inspection (lower is better)	18	16	9	Worse
Citations from complaint investigations (latest cycle) (lower is better)	2	4	3	Better
Weighted health inspection score ⓘ (lower is better)	121.8	105.8	80.6	Worse

Penalties

Fines in the past 3 years: this facility vs. California and U.S. averages

Measure	This facility	California avg.	U.S. avg.	vs. U.S.
Fines in the past 3 years (lower is better)	1	1	1	Worse
Total fines in the past 3 years (lower is better)	$70,925	$23,986	$30,972	Worse
All federal penalties in the past 3 years (lower is better)	1	1	1	Average

Size

Measure	This facility	California avg.	U.S. avg.
Certified beds	216	99	107
Average residents per day	203	88	86
Occupancy	93.8%	88.4%	80.9%

Long-stay residents

Long-stay residents with a fall causing major injury: this facility vs. California and U.S. averages

Measure	This facility	California avg.	U.S. avg.	vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)	0.7%	1.6%	3.2%	Better
Long-stay residents with pressure ulcers (lower is better)	5.1%	4.3%	4.6%	Worse
Long-stay residents given antipsychotic medication (lower is better)	12.5%	12%	15.4%	Better
Long-stay residents with a urinary tract infection (lower is better)	0%	1.2%	1.6%	Better
Long-stay residents with a catheter left in the bladder (lower is better)	0.1%	0.8%	0.8%	Better
Long-stay residents needing more help with daily activities (lower is better)	13.6%	10.2%	13.9%	Average
Long-stay residents whose walking worsened (lower is better)	8.2%	9.8%	14.1%	Better
Long-stay residents who lose too much weight (lower is better)	1%	4%	5.2%	Better
Long-stay residents with depressive symptoms (lower is better)	13.6%	7.3%	12.8%	Worse
Long-stay residents who were physically restrained (lower is better)	0%	0.4%	0.1%	Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)	18.2%	13.7%	19.5%	Better
Long-stay residents with new or worse incontinence (lower is better)	5.8%	10.2%	19%	Better
Long-stay residents given a flu vaccine (higher is better)	100%	98.2%	95.5%	Average
Long-stay residents given a pneumonia vaccine (higher is better)	100%	98.6%	93.6%	Better

Short-stay residents

Short-stay residents newly given antipsychotic medication: this facility vs. California and U.S. averages

Measure	This facility	California avg.	U.S. avg.	vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)	1.2%	1.5%	1.6%	Better
Short-stay residents given a flu vaccine (higher is better)	100%	93.2%	79.8%	Better
Short-stay residents given a pneumonia vaccine (higher is better)	100%	94.4%	82%	Better

Inspection citations

State inspectors cited this home for 44 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".

Date	Citation	Severity	Status
May 5, 2026 Complaint	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842	D Potential harm, isolated	Corrected May 21, 2026
May 5, 2026 Complaint	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580	D Potential harm, isolated	Corrected May 21, 2026
August 29, 2025 Fire safety	List the names and contact information of those in the facility. Emergency Preparedness Deficiencies · Tag E0030	E Potential harm, pattern	Corrected September 19, 2025
August 29, 2025 Fire safety	Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006	E Potential harm, pattern	Corrected September 19, 2025
August 29, 2025 Fire safety	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363	D Potential harm, isolated	Corrected September 19, 2025
August 29, 2025 Standard	Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908	F Potential harm, widespread	Corrected November 21, 2025
August 29, 2025 Standard	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925	F Potential harm, widespread	Corrected November 21, 2025
August 29, 2025 Standard	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880	F Potential harm, widespread	Corrected November 21, 2025
August 29, 2025 Standard	Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and Dietary Deficiencies · Tag F0813	F Potential harm, widespread	Corrected November 21, 2025
August 29, 2025 Standard	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578	E Potential harm, pattern	Corrected November 21, 2025
August 29, 2025 Standard	Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685	D Potential harm, isolated	Corrected November 21, 2025
August 29, 2025 Standard	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761	D Potential harm, isolated	Corrected November 21, 2025
August 29, 2025 Standard	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755	D Potential harm, isolated	Corrected November 21, 2025
August 29, 2025 Standard	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695	D Potential harm, isolated	Corrected November 21, 2025
August 29, 2025 Standard	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676	D Potential harm, isolated	Corrected November 21, 2025
August 29, 2025 Standard	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656	D Potential harm, isolated	Corrected November 21, 2025
August 29, 2025 Standard	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636	D Potential harm, isolated	Corrected November 21, 2025
August 29, 2025 Standard	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605	D Potential harm, isolated	Corrected November 21, 2025
August 29, 2025 Standard	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657	D Potential harm, isolated	Corrected November 21, 2025
August 29, 2025 Standard	Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights Deficiencies · Tag F0577	B No harm, pattern	Corrected November 21, 2025
August 29, 2025 Standard	Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Environmental Deficiencies · Tag F0912	B No harm, pattern	Corrected November 21, 2025
May 28, 2025 Complaint	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684	D Potential harm, isolated	Corrected June 6, 2025
March 14, 2025 Complaint	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609	D Potential harm, isolated	Corrected April 3, 2025
February 13, 2025 Complaint	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684	D Potential harm, isolated	Corrected February 27, 2025
December 4, 2024 Complaint	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684	D Potential harm, isolated	Corrected December 13, 2024
October 11, 2024 Complaint	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676	D Potential harm, isolated	Corrected October 30, 2024
July 18, 2024 Complaint	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686	D Potential harm, isolated	Corrected August 1, 2024
June 25, 2024 Complaint	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684	D Potential harm, isolated	Corrected July 9, 2024
April 10, 2024 Complaint	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684	D Potential harm, isolated	Corrected April 19, 2024
November 2, 2023 Complaint	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684	J Immediate jeopardy, isolated	Corrected November 21, 2023
September 8, 2023 Complaint	Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0691	D Potential harm, isolated	Corrected September 19, 2023
March 18, 2022 Fire safety	Have properly installed hallway dispensers for alcohol-based hand rub. Smoke Deficiencies · Tag K0325	E Potential harm, pattern	Corrected April 11, 2022
March 18, 2022 Fire safety	To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761	E Potential harm, pattern	Corrected April 11, 2022
March 18, 2022 Fire safety	Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923	D Potential harm, isolated	Corrected April 11, 2022
March 18, 2022 Fire safety	Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006	D Potential harm, isolated	Corrected April 11, 2022
March 18, 2022 Fire safety	Provide emergency officials' contact information. Emergency Preparedness Deficiencies · Tag E0031	D Potential harm, isolated	Corrected April 11, 2022
March 18, 2022 Fire safety	Provide family notifications of emergency plan. Emergency Preparedness Deficiencies · Tag E0035	D Potential harm, isolated	Corrected April 11, 2022
March 18, 2022 Fire safety	Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351	D Potential harm, isolated	Corrected April 11, 2022
March 18, 2022 Fire safety	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353	D Potential harm, isolated	Corrected April 11, 2022
March 18, 2022 Fire safety	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363	D Potential harm, isolated	Corrected April 11, 2022
March 18, 2022 Fire safety	Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741	D Potential harm, isolated	Corrected April 11, 2022
March 18, 2022 Standard	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880	E Potential harm, pattern	Corrected April 8, 2022
March 18, 2022 Standard	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842	D Potential harm, isolated	Corrected April 8, 2022
March 18, 2022 Standard	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692	D Potential harm, isolated	Corrected April 8, 2022
March 18, 2022 Standard	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676	D Potential harm, isolated	Corrected April 8, 2022
March 18, 2022 Standard	Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. Resident Assessment and Care Planning Deficiencies · Tag F0646	D Potential harm, isolated	Corrected April 8, 2022
March 18, 2022 Standard	Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558	D Potential harm, isolated	Corrected April 8, 2022
March 18, 2022 Standard	Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Environmental Deficiencies · Tag F0912	B No harm, pattern	Corrected April 8, 2022
May 23, 2019 Fire safety	Use approved construction type or materials. Construction Deficiencies · Tag K0161	D Potential harm, isolated	Corrected August 13, 2019
May 23, 2019 Fire safety	Provide a means of sharing information on occupancy/needs. Emergency Preparedness Deficiencies · Tag E0034	D Potential harm, isolated	Corrected August 13, 2019
May 23, 2019 Fire safety	Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511	D Potential harm, isolated	Corrected August 13, 2019
May 23, 2019 Fire safety	Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372	D Potential harm, isolated	Corrected August 13, 2019
May 23, 2019 Standard	Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801	F Potential harm, widespread	Corrected June 22, 2019
May 23, 2019 Standard	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804	F Potential harm, widespread	Corrected June 22, 2019
May 23, 2019 Standard	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812	F Potential harm, widespread	Corrected June 22, 2019
May 23, 2019 Standard	Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and Dietary Deficiencies · Tag F0813	F Potential harm, widespread	Corrected June 22, 2019
May 23, 2019 Standard	Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary Deficiencies · Tag F0802	F Potential harm, widespread	Corrected June 22, 2019
May 23, 2019 Standard	Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806	E Potential harm, pattern	Corrected June 22, 2019
May 23, 2019 Standard	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698	D Potential harm, isolated	Corrected June 22, 2019
May 23, 2019 Standard	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641	D Potential harm, isolated	Corrected June 22, 2019
May 23, 2019 Standard	Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Environmental Deficiencies · Tag F0912	B No harm, pattern	Corrected June 22, 2019

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $70,925 in fines.

Date	Penalty	Amount / length
November 2, 2023	Fine	$70,925

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

Name	Role	Share	Since
ETEMADIAN, ALI Individual	contracted managing employee	NOT APPLICABLE	01/01/2017
APT, FREDERICK Individual	corporate officer	NOT APPLICABLE	01/01/2024
HANCOCK, MARK Individual	corporate officer	NOT APPLICABLE	01/01/2024
JERGENSEN, JOSHUA Individual	corporate officer	NOT APPLICABLE	01/01/2024
MITCHELL, JOHN Individual	corporate officer	NOT APPLICABLE	01/01/2024
LORDS, TREVOR Individual	w-2 managing employee	NOT APPLICABLE	02/01/2024

Frequently asked questions

What is Las Colinas Post Acute's rating?

Las Colinas Post Acute has 2 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.

How many inspection citations did Las Colinas Post Acute receive?

Its most recent standard health inspection found 18 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.

Does Las Colinas Post Acute accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Las Colinas Post Acute?

It is for profit - limited liability company and part of Pacs Group. The ownership section on this page lists the owners and managers reported to CMS.

Where is Las Colinas Post Acute and how do I contact it?

Las Colinas Post Acute is at 800 E 5th St, Ontario, CA 91764. Phone: (909) 984-8629.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.