nursing home in Helena, AR
Crestpark Helena, LLC
116 November Drive, Helena, AR 72342 · (870) 338-9886
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★4
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Crestpark Helena, LLC at a glance
Crestpark Helena, LLC is a 100-bed for-profit nursing home in Helena, Arkansas (Phillips County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Arkansas average of 3.4.
Residents receive about 4.9 hours of nursing care per day (0.8 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (September 5, 2025) found 5 health citations. The Arkansas average is 2.7.
It has not received a federal fine in the past three years.
Nursing staff turnover is 20.9% per year (state average 49.5%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 100
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Crestpark
- Medicare-certified since
- January 1, 1994
- Resident/family council
- Resident
- County
- Phillips County
- CMS Certification Number
- 045221
Ratings
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.4 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.2 / 5 | 3.8 / 5 | Average |
Staffing
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.90 hrs | 4.02 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.83 hrs | 0.41 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.29 hrs | 2.67 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.38 hrs | 3.45 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 20.9% | 49.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 40% | 44.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 3 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 26 | 39.8 | 80.6 | Better |
Penalties
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $9,209 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 100 | 109 | 107 | |
| Average residents per day | 31 | 77 | 86 | |
| Occupancy | 31.1% | 71.1% | 80.9% |
Long-stay residents
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.8% | 3.9% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.3% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 9.9% | 10.9% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 3.1% | 1.2% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 9.1% | 0.6% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 9.2% | 9.5% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 9.7% | 10.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 7.7% | 4.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 1.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 5.9% | 21.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 3% | 13.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 96.6% | 96.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 91.5% | 95.1% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 45% | 77.7% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 41.6% | 82% | 82% | Worse |
Inspection citations
State inspectors cited this home for 20 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 5, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | F Potential harm, widespread | Corrected November 25, 2025 |
| September 5, 2025 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | F Potential harm, widespread | Corrected November 25, 2025 |
| September 5, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | C No harm, widespread | Corrected October 3, 2025 |
| September 5, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected October 3, 2025 |
| September 5, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected October 3, 2025 |
| September 5, 2025 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected October 3, 2025 |
| September 5, 2025 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected October 3, 2025 |
| September 5, 2025 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | B No harm, pattern | Corrected October 3, 2025 |
| June 6, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected July 5, 2024 |
| June 6, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | C No harm, widespread | Corrected July 10, 2024 |
| June 6, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected July 5, 2024 |
| June 6, 2024 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | E Potential harm, pattern | Corrected July 5, 2024 |
| June 6, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected July 5, 2024 |
| June 6, 2024 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | E Potential harm, pattern | Corrected July 5, 2024 |
| June 6, 2024 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | E Potential harm, pattern | Corrected July 5, 2024 |
| June 6, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 5, 2024 |
| June 6, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 5, 2024 |
| April 13, 2023 Fire safety | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Tag K0781 | J Immediate jeopardy, isolated | Corrected May 10, 2023 |
| April 13, 2023 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected May 11, 2023 |
| April 13, 2023 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | E Potential harm, pattern | Corrected May 11, 2023 |
| April 13, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | E Potential harm, pattern | Corrected June 8, 2023 |
| April 13, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected May 13, 2023 |
| April 13, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected May 13, 2023 |
| April 13, 2023 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | E Potential harm, pattern | Corrected May 13, 2023 |
| April 13, 2023 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | E Potential harm, pattern | Corrected May 13, 2023 |
| April 13, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected May 13, 2023 |
| April 13, 2023 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | D Potential harm, isolated | Corrected May 13, 2023 |
| April 13, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 13, 2023 |
| April 13, 2023 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected May 13, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BELEW, BARBARA Individual | indirect ownership interest | NOT APPLICABLE | 09/01/2009 |
| BELEW, LLC Organization | indirect ownership interest | NOT APPLICABLE | 09/01/2009 |
| DILKS, LLC Organization | indirect ownership interest | NOT APPLICABLE | 09/01/2009 |
| DILKS, MELISHA Individual | indirect ownership interest | NOT APPLICABLE | 09/01/2009 |
| BELEW, BARBARA Individual | operational/managerial control | NOT APPLICABLE | 09/01/2009 |
| BELEW, LLC Organization | operational/managerial control | NOT APPLICABLE | 09/01/2009 |
| DILKS, LLC Organization | operational/managerial control | NOT APPLICABLE | 09/01/2009 |
| DILKS, MELISHA Individual | operational/managerial control | NOT APPLICABLE | 09/01/2009 |
Other nursing homes near Crestpark Helena, LLC
Tunica County Health & Rehab, LLC
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For-profit · 60 beds · Part of The Beebe Family
★★★★★2Below averageCrestpark Marianna, L L C
700 West Chestnut, Marianna, AR 72360 · 18.5 mi
For-profit · 80 beds · Part of Crestpark
- CMS high performer
★★★★★5Much above averageClarksdale Nursing Center
1120 Ritchie Ave, Clarksdale, MS 38614 · 24.6 mi
For-profit · 60 beds · Part of The Beebe Family
★★★★★3AverageGreenbough Health and Rehabilitation Center
340 Desoto Ave Extended, Clarksdale, MS 38614 · 25.4 mi
For-profit · 60 beds · Part of Consulate Health Care/Independence Living Centers/Nspire Healthcare/Raydiant Health Care
★★★★★2Below averageQuitman County Health & Rehab LLC
350 Getwell Drive, Marks, MS 38646 · 28.3 mi
For-profit · 60 beds · Part of The Beebe Family
★★★★★3AverageCrestpark Forrest City, LLC
500 Kittle Rd, Forrest City, AR 72335 · 34.2 mi
For-profit · 100 beds · Part of Crestpark
★★★★★2Below average
Frequently asked questions
What is Crestpark Helena, LLC's rating?
Crestpark Helena, LLC has 5 out of 5 stars on the CMS overall star rating. The average for Arkansas nursing homes is 3.4 stars.
How many inspection citations did Crestpark Helena, LLC receive?
Its most recent standard health inspection found 5 citations, compared with a Arkansas average of 2.7. Every citation is listed on this page with its severity.
Does Crestpark Helena, LLC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Crestpark Helena, LLC?
It is for profit - limited liability company and part of Crestpark. The ownership section on this page lists the owners and managers reported to CMS.
Where is Crestpark Helena, LLC and how do I contact it?
Crestpark Helena, LLC is at 116 November Drive, Helena, AR 72342. Phone: (870) 338-9886.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.