nursing home in Surprise, AZ
Sante of Surprise
14775 West Yorkshire Drive, Surprise, AZ 85374 · (623) 594-5050
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Sante of Surprise at a glance
Sante of Surprise is a 70-bed non-profit nursing home in Surprise, Arizona (Maricopa County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Arizona average of 3.3.
Residents receive about 4.6 hours of nursing care per day (1.1 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (May 28, 2026) found 3 health citations. The Arizona average is 6.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 41.8% per year (state average 45.2%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 70
- Certified for
- Medicare
- Chain / affiliated entity
- Sante
- Medicare-certified since
- October 24, 2011
- Resident/family council
- None
- County
- Maricopa County
- CMS Certification Number
- 035282
Ratings
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 4.5 / 5 | 3.6 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 4.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.56 hrs | 3.98 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.12 hrs | 0.70 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.21 hrs | 2.24 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.80 hrs | 3.51 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 41.8% | 45.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 45% | 43.6% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 19 | 41 | 80.6 | Better |
Penalties
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 70 | 114 | 107 | |
| Average residents per day | 68 | 88 | 86 | |
| Occupancy | 96.7% | 79.6% | 80.9% |
Short-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.9% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 82.1% | 87.3% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.5% | 91.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 27, 2026 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected August 10, 2026 |
| May 28, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected February 11, 2026 |
| May 28, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected June 6, 2026 |
| May 28, 2026 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 6, 2026 |
| July 3, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 9, 2024 |
| July 3, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 9, 2024 |
| July 3, 2024 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 9, 2024 |
| July 3, 2024 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected August 9, 2024 |
| July 3, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 9, 2024 |
| July 3, 2024 Standard | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Tag F0638 | D Potential harm, isolated | Corrected August 9, 2024 |
| July 3, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected August 9, 2024 |
| February 24, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 27, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HANSEN, CHARLES Individual | 5% or greater direct ownership interest | — | 09/19/2011 |
| MUNCH, MICHAEL Individual | 5% or greater direct ownership interest | — | 09/19/2011 |
| MUNCH TOOKE, LLC Organization | 5% or greater direct ownership interest | — | 09/19/2011 |
| RDW ARIZONA LLC Organization | 5% or greater direct ownership interest | — | 09/19/2011 |
| SCHAEFER, JACOB Individual | 5% or greater direct ownership interest | — | 01/01/2022 |
| SP RE SURPRISE LLC Organization | 5% or greater direct ownership interest | — | 09/19/2011 |
| SP SURPRISE LLC Organization | 5% or greater direct ownership interest | — | 09/19/2011 |
| STERLING & JACQUELINE HOLDINGS,LLC Organization | 5% or greater direct ownership interest | — | 01/01/2022 |
| TOOKE, ARTHUR Individual | 5% or greater direct ownership interest | — | 09/19/2011 |
| WASSER & WINTERS CO Organization | 5% or greater direct ownership interest | — | 09/19/2011 |
| WINTERS, JESS Individual | 5% or greater direct ownership interest | — | 09/19/2011 |
| INGELS, SHANNON Individual | contracted managing employee | NOT APPLICABLE | 10/01/2021 |
Other nursing homes near Sante of Surprise
Sun Health Grandview Care Center
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- CMS high performer
★★★★★5Much above averageSurprise Health and Rehabilitation Center
14660 West Parkwood Drive, Surprise, AZ 85374 · under 1 mi
For-profit · 110 beds · Part of The Ensign Group
★★★★★5Much above averageSun West Choice Healthcare & Rehab
14002 West Meeker Blvd, Sun City West, AZ 85375 · 1.2 mi
For-profit · 140 beds · Part of The Ensign Group
★★★★★5Much above averageSun City Post Acute
9940 West Union Hills Drive, Sun City, AZ 85373 · 5.8 mi
For-profit · 118 beds · Part of Pacs Group
★★★★★4Above averageLake Pleasant Post Acute Rehabilitation Center
20625 North Lake Pleasant Road, Peoria, AZ 85382 · 5.8 mi
For-profit · 128 beds · Part of The Ensign Group
★★★★★4Above averageSunview Respiratory and Rehabilitation
12207 North 113th Avenue, Youngtown, AZ 85363 · 6.4 mi
For-profit · 127 beds · Part of The Ensign Group
- Special Focus candidate
- Abuse citation
★★★★★2Below average
Frequently asked questions
What is Sante of Surprise's rating?
Sante of Surprise has 4 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.
How many inspection citations did Sante of Surprise receive?
Its most recent standard health inspection found 3 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.
Does Sante of Surprise accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Sante of Surprise?
It is non profit - corporation and part of Sante. The ownership section on this page lists the owners and managers reported to CMS.
Where is Sante of Surprise and how do I contact it?
Sante of Surprise is at 14775 West Yorkshire Drive, Surprise, AZ 85374. Phone: (623) 594-5050.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.