nursing home in Lakeside, AZ

Haven of Lakeside

3401 North Lockwood Drive, Lakeside, AZ 85929 · (928) 368-2060

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★3
  • Quality measures★★★★★1

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Haven of Lakeside at a glance

Haven of Lakeside is a 112-bed for-profit nursing home in Lakeside, Arizona (Navajo County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the Arizona average of 3.3.

Residents receive about 3.4 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 4 hours.

Its most recent standard health inspection (November 19, 2025) found 19 health citations. The Arizona average is 6.3.

Federal regulators fined it 1 time in the past three years, totaling $8,278.

Nursing staff turnover is 51.2% per year (state average 45.2%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
112
Certified for
Medicare and Medicaid
Chain / affiliated entity
Haven Health
Medicare-certified since
November 2, 2010
Resident/family council
Resident
County
Navajo County
CMS Certification Number
035277

Ratings

MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 53.3 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 52.9 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)1 / 54.5 / 53.6 / 5Worse
Long-stay quality rating (higher is better)1 / 54.4 / 53.8 / 5Worse

Staffing

This facility3.42 hrsArizona average3.98 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.42 hrs3.98 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.58 hrs0.70 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.34 hrs2.24 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.15 hrs3.51 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)51.2%45.2%45.8%Worse
Registered nurse turnover (yearly) (lower is better)46.2%43.6%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility19Arizona average6U.S. average9
Health citations in the most recent inspection: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1969Worse
Citations from complaint investigations (latest cycle) (lower is better)533Worse
Weighted health inspection score ⓘ (lower is better)994180.6Worse

Penalties

This facility1Arizona average0U.S. average1
Fines in the past 3 years: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)101Worse
Total fines in the past 3 years (lower is better)$8,278$8,928$30,972Better
All federal penalties in the past 3 years (lower is better)101Average

Size

MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Certified beds112114107
Average residents per day978886
Occupancy86.3%79.6%80.9%

Long-stay residents

This facility3.7%Arizona average2.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.7%2.1%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)3.8%4.4%4.6%Better
Long-stay residents with a urinary tract infection (lower is better)0.4%1.2%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)4.4%10.7%13.9%Better
Long-stay residents whose walking worsened (lower is better)3.9%12.8%14.1%Better
Long-stay residents who lose too much weight (lower is better)6.2%5.3%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)0%3.9%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.3%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)22.4%21%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)21.1%20.6%19%Worse
Long-stay residents given a flu vaccine (higher is better)79.5%94.6%95.5%Worse
Long-stay residents given a pneumonia vaccine (higher is better)74.1%96.9%93.6%Worse

Short-stay residents

This facility0.2%Arizona average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.2%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)65.3%87.3%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)82.5%91.8%82%Average

Inspection citations

State inspectors cited this home for 48 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.

DateCitationSeverityStatus
January 27, 2026
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected March 1, 2026
January 27, 2026
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected March 1, 2026
January 21, 2026
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected March 1, 2026
January 21, 2026
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected March 1, 2026
January 21, 2026
Complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected March 1, 2026
November 19, 2025
Fire safety
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies · Tag K0341
F
Potential harm, widespread
Corrected March 23, 2026
November 19, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected March 23, 2026
November 19, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
E
Potential harm, pattern
Corrected December 5, 2025
November 19, 2025
Standard
Ensure the activities program is directed by a qualified professional.
Quality of Life and Care Deficiencies · Tag F0680
E
Potential harm, pattern
Corrected December 5, 2025
November 19, 2025
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
E
Potential harm, pattern
Corrected December 5, 2025
November 19, 2025
Standard
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0943
E
Potential harm, pattern
Corrected December 5, 2025
November 19, 2025
Standard
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Resident Rights Deficiencies · Tag F0942
E
Potential harm, pattern
Corrected December 5, 2025
November 19, 2025
Standard
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Administration Deficiencies · Tag F0940
E
Potential harm, pattern
Corrected December 5, 2025
November 19, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
E
Potential harm, pattern
Corrected December 5, 2025
November 19, 2025
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected December 5, 2025
November 19, 2025
Standard
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Administration Deficiencies · Tag F0949
D
Potential harm, isolated
Corrected December 5, 2025
November 19, 2025
Standard
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Infection Control Deficiencies · Tag F0945
D
Potential harm, isolated
Corrected December 5, 2025
November 19, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected December 5, 2025
November 19, 2025
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected December 5, 2025
November 19, 2025
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected December 5, 2025
November 19, 2025
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected December 5, 2025
July 16, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected August 16, 2024
July 9, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected August 8, 2025
July 9, 2025
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected August 8, 2025
June 11, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected July 10, 2025
March 4, 2025
Complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected April 4, 2025
March 4, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected April 4, 2025
March 4, 2025
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected April 4, 2025
February 21, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
E
Potential harm, pattern
Corrected March 28, 2025
February 6, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected March 28, 2025
October 1, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected November 12, 2024
June 6, 2024
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
E
Potential harm, pattern
Corrected June 30, 2024
June 6, 2024
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected June 25, 2024
June 6, 2024
Standard
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · Tag F0868
E
Potential harm, pattern
Corrected August 16, 2024
June 6, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected August 16, 2024
June 6, 2024
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected August 16, 2024
June 6, 2024
Standard
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected August 16, 2024
June 6, 2024
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected August 16, 2024
December 8, 2022
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
E
Potential harm, pattern
Corrected February 24, 2023
December 8, 2022
Standard
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
E
Potential harm, pattern
Corrected February 24, 2023
December 8, 2022
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
E
Potential harm, pattern
Corrected February 24, 2023
December 8, 2022
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
E
Potential harm, pattern
Corrected February 24, 2023
December 8, 2022
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected February 24, 2023
December 8, 2022
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
E
Potential harm, pattern
Corrected February 24, 2023
December 8, 2022
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected February 24, 2023
December 8, 2022
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
D
Potential harm, isolated
Corrected February 24, 2023
December 8, 2022
Standard
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
D
Potential harm, isolated
Corrected February 24, 2023
December 8, 2022
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected February 24, 2023
December 8, 2022
Standard
Ensure the activities program is directed by a qualified professional.
Quality of Life and Care Deficiencies · Tag F0680
D
Potential harm, isolated
Corrected February 24, 2023
December 8, 2022
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected February 24, 2023
December 8, 2022
Standard
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Tag F0636
D
Potential harm, isolated
Corrected February 24, 2023
December 8, 2022
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
D
Potential harm, isolated
Corrected February 24, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $8,278 in fines.

DatePenaltyAmount / length
June 11, 2025Fine$8,278

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
HAVEN HEALTH PROPERTIES LLC
Organization
5% or greater mortgage interestNOT APPLICABLE03/01/2015
HAVEN LAKESIDE REAL ESTATE LLC
Organization
5% or greater mortgage interestNOT APPLICABLE03/01/2015
CLARK GLOBALMED, LLC
Organization
adp of the snfNOT APPLICABLE01/13/2025
CLARK, RANDOLPH
Individual
adp of the snfNOT APPLICABLE03/01/2015
ESPINOSA, STEPHANIE
Individual
adp of the snfNOT APPLICABLE01/13/2025
FAIR, RYAN
Individual
adp of the snfNOT APPLICABLE08/21/2019
FRAGOSO, LINDSAY
Individual
adp of the snfNOT APPLICABLE01/13/2025
HANSEN, CALEB
Individual
adp of the snfNOT APPLICABLE06/23/2020
HAVEN HEALTH PROPERTIES LLC
Organization
adp of the snfNOT APPLICABLE11/25/2024
HAVEN LAKESIDE REAL ESTATE LLC
Organization
adp of the snfNOT APPLICABLE11/26/2024
HEALTH GROUP MANAGEMENT LLC
Organization
adp of the snfNOT APPLICABLE11/25/2024
LONGHURST, STOCK
Individual
adp of the snfNOT APPLICABLE11/15/2020
ROBERTSON, BRETT
Individual
adp of the snfNOT APPLICABLE01/13/2025
SAMUELIAN, ROBERT
Individual
adp of the snfNOT APPLICABLE01/13/2025
SAMUELIAN, SPENCER
Individual
adp of the snfNOT APPLICABLE01/13/2025
SAMUELIAN, STEPHEN
Individual
adp of the snfNOT APPLICABLE01/13/2025
SEASTRAND, JASON
Individual
adp of the snfNOT APPLICABLE03/01/2015
WEST, CHRISTIAN
Individual
adp of the snfNOT APPLICABLE01/13/2025
ESPINOSA, STEPHANIE
Individual
corporate officerNOT APPLICABLE10/14/2024
FRAGOSO, LINDSAY
Individual
corporate officerNOT APPLICABLE05/10/2021
ROBERTSON, BRETT
Individual
direct ownership interestNOT APPLICABLE03/01/2015
SAMUELIAN, ROBERT
Individual
direct ownership interestNOT APPLICABLE03/01/2015
SAMUELIAN, SPENCER
Individual
direct ownership interestNOT APPLICABLE03/01/2015
SAMUELIAN, STEPHEN
Individual
direct ownership interestNOT APPLICABLE03/01/2015
SEASTRAND, JASON
Individual
direct ownership interestNOT APPLICABLE03/01/2015
WEST, CHRISTIAN
Individual
direct ownership interestNOT APPLICABLE03/01/2015
CLARK GLOBALMED, LLC
Organization
operational/managerial controlNOT APPLICABLE01/13/2025
CLARK, RANDOLPH
Individual
operational/managerial controlNOT APPLICABLE03/01/2015
ESPINOSA, STEPHANIE
Individual
operational/managerial controlNOT APPLICABLE01/13/2025
FAIR, RYAN
Individual
operational/managerial controlNOT APPLICABLE08/21/2019
FRAGOSO, LINDSAY
Individual
operational/managerial controlNOT APPLICABLE01/13/2025
HANSEN, CALEB
Individual
operational/managerial controlNOT APPLICABLE06/20/2023
HEALTH GROUP MANAGEMENT LLC
Organization
operational/managerial controlNOT APPLICABLE11/25/2024
LONGHURST, STOCK
Individual
operational/managerial controlNOT APPLICABLE11/15/2020
ROBERTSON, BRETT
Individual
operational/managerial controlNOT APPLICABLE01/13/2025
SAMUELIAN, ROBERT
Individual
operational/managerial controlNOT APPLICABLE01/13/2025
SAMUELIAN, SPENCER
Individual
operational/managerial controlNOT APPLICABLE01/13/2025
SAMUELIAN, STEPHEN
Individual
operational/managerial controlNOT APPLICABLE01/13/2025
SEASTRAND, JASON
Individual
operational/managerial controlNOT APPLICABLE03/01/2015
WEST, CHRISTIAN
Individual
operational/managerial controlNOT APPLICABLE01/13/2025

Other nursing homes near Haven of Lakeside

  1. Haven of Show Low

    2401 East Hunt Street, Show Low, AZ 85901 · under 1 mi

    For-profit · 58 beds · Part of Haven Health

    ★★★★★2Below average

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Frequently asked questions

What is Haven of Lakeside's rating?

Haven of Lakeside has 1 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.

How many inspection citations did Haven of Lakeside receive?

Its most recent standard health inspection found 19 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.

Does Haven of Lakeside accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Haven of Lakeside?

It is for profit - limited liability company and part of Haven Health. The ownership section on this page lists the owners and managers reported to CMS.

Where is Haven of Lakeside and how do I contact it?

Haven of Lakeside is at 3401 North Lockwood Drive, Lakeside, AZ 85929. Phone: (928) 368-2060.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.