nursing home in Show Low, AZ
Haven of Show Low
2401 East Hunt Street, Show Low, AZ 85901 · (928) 537-5333
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★1
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Haven of Show Low at a glance
Haven of Show Low is a 58-bed for-profit nursing home in Show Low, Arizona (Navajo County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Arizona average of 3.3.
Residents receive about 2.8 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (August 8, 2024) found 11 health citations. The Arizona average is 6.3.
Federal regulators fined it 2 times in the past three years, totaling $46,852.
Nursing staff turnover is 59% per year (state average 45.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 58
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Haven Health
- Medicare-certified since
- March 5, 1987
- Resident/family council
- Resident
- County
- Navajo County
- CMS Certification Number
- 035139
Ratings
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.5 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 4.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 2.80 hrs | 3.98 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.50 hrs | 0.70 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.39 hrs | 2.24 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.50 hrs | 3.51 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 59% | 45.2% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 55.6% | 43.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 11 | 6 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 69 | 41 | 80.6 | Better |
Penalties
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 0 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $46,852 | $8,928 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 0 | 1 | Worse |
Size
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 58 | 114 | 107 | |
| Average residents per day | 53 | 88 | 86 | |
| Occupancy | 91.4% | 79.6% | 80.9% |
Long-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1% | 2.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 1.2% | 4.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 7.5% | 10.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 12.7% | 10.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 10.9% | 12.8% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 11.4% | 5.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.3% | 3.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.3% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 30.1% | 21% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 17% | 20.6% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 79.3% | 94.6% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 85.4% | 96.9% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.3% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 77.6% | 87.3% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 71.9% | 91.8% | 82% | Worse |
Inspection citations
State inspectors cited this home for 33 health deficiencies and 18 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 20, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected December 3, 2025 |
| April 16, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected May 16, 2025 |
| April 16, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 16, 2025 |
| November 6, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected December 3, 2024 |
| September 27, 2024 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected November 19, 2024 |
| August 19, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected September 20, 2024 |
| August 8, 2024 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | E Potential harm, pattern | Corrected September 20, 2024 |
| August 8, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected September 20, 2024 |
| August 8, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected September 19, 2024 |
| August 8, 2024 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected September 19, 2024 |
| August 8, 2024 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | E Potential harm, pattern | Corrected September 16, 2024 |
| August 8, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected September 20, 2024 |
| August 8, 2024 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | E Potential harm, pattern | Corrected August 16, 2024 |
| August 8, 2024 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | E Potential harm, pattern | Corrected September 20, 2024 |
| August 8, 2024 Fire safety | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013 | E Potential harm, pattern | Corrected September 20, 2024 |
| August 8, 2024 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | E Potential harm, pattern | Corrected September 20, 2024 |
| August 8, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | E Potential harm, pattern | Corrected September 20, 2024 |
| August 8, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 20, 2024 |
| August 8, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected September 20, 2024 |
| August 8, 2024 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected September 20, 2024 |
| August 8, 2024 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected September 20, 2024 |
| August 8, 2024 Standard | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. Resident Rights Deficiencies · Tag F0559 | D Potential harm, isolated | Corrected September 20, 2024 |
| August 8, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected September 20, 2024 |
| August 8, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected September 20, 2024 |
| August 8, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 20, 2024 |
| August 8, 2024 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected September 20, 2024 |
| August 8, 2024 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected September 20, 2024 |
| June 25, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected August 16, 2024 |
| June 25, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected August 16, 2024 |
| June 25, 2024 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected August 16, 2024 |
| June 25, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected August 16, 2024 |
| June 25, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected August 16, 2024 |
| February 2, 2024 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected March 29, 2024 |
| August 10, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected October 15, 2023 |
| August 10, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected October 15, 2023 |
| August 10, 2023 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | D Potential harm, isolated | Corrected October 15, 2023 |
| August 10, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected October 15, 2023 |
| August 10, 2023 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | E Potential harm, pattern | Corrected October 15, 2023 |
| August 10, 2023 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected October 15, 2023 |
| August 10, 2023 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected October 15, 2023 |
| August 10, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected October 15, 2023 |
| August 10, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected October 15, 2023 |
| August 10, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected October 15, 2023 |
| August 10, 2023 Standard | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0691 | D Potential harm, isolated | Corrected October 15, 2023 |
| June 9, 2022 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected July 5, 2022 |
| June 9, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected July 5, 2022 |
| June 9, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected July 5, 2022 |
| June 9, 2022 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | E Potential harm, pattern | Corrected July 15, 2022 |
| June 9, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected July 15, 2022 |
| June 9, 2022 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | E Potential harm, pattern | Corrected July 15, 2022 |
| June 9, 2022 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected July 15, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $46,852 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| April 16, 2025 | Fine | $17,940 |
| June 25, 2024 | Fine | $28,912 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HAVEN ARIZONA REAL ESTATE, LLC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 02/01/2013 |
| HAVEN REAL ESTATE PARTNERS, LLC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 02/01/2013 |
| HAVEN SHOW LOW REAL ESTATE LLC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 02/01/2013 |
| CHAVARRIA, ALISHA Individual | adp of the snf | NOT APPLICABLE | 08/12/2024 |
| CLARK GLOBALMED, LLC Organization | adp of the snf | NOT APPLICABLE | 01/06/2025 |
| CLARK, RANDOLPH Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| ESPINOSA, STEPHANIE Individual | adp of the snf | NOT APPLICABLE | 10/14/2024 |
| FRAGOSO, LINDSAY Individual | adp of the snf | NOT APPLICABLE | 05/10/2021 |
| HAVEN ARIZONA REAL ESTATE, LLC Organization | adp of the snf | NOT APPLICABLE | 01/06/2025 |
| HAVEN REAL ESTATE PARTNERS, LLC Organization | adp of the snf | NOT APPLICABLE | 01/06/2025 |
| HAVEN SHOW LOW REAL ESTATE LLC Organization | adp of the snf | NOT APPLICABLE | 01/06/2025 |
| HEALTH GROUP MANAGEMENT LLC Organization | adp of the snf | NOT APPLICABLE | 01/06/2025 |
| LONGHURST, STOCK Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| LOVELESS, DALLIN Individual | adp of the snf | NOT APPLICABLE | 08/12/2024 |
| ROBERTSON, BRETT Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, ROBERT Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, SPENCER Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, STEPHEN Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| SEASTRAND, JASON Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| WEST, CHRISTIAN Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| ESPINOSA, STEPHANIE Individual | corporate officer | NOT APPLICABLE | 10/14/2024 |
| FRAGOSO, LINDSAY Individual | corporate officer | NOT APPLICABLE | 05/10/2021 |
| SEASTRAND, JASON Individual | corporate officer | NOT APPLICABLE | 02/01/2013 |
| SEASTRAND, JASON Individual | direct ownership interest | NOT APPLICABLE | 02/01/2013 |
| CHAVARRIA, ALISHA Individual | operational/managerial control | NOT APPLICABLE | 08/12/2024 |
| CLARK GLOBALMED, LLC Organization | operational/managerial control | NOT APPLICABLE | 12/12/2024 |
| CLARK, RANDOLPH Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| ESPINOSA, STEPHANIE Individual | operational/managerial control | NOT APPLICABLE | 10/14/2024 |
| FRAGOSO, LINDSAY Individual | operational/managerial control | NOT APPLICABLE | 05/10/2021 |
| HEALTH GROUP MANAGEMENT LLC Organization | operational/managerial control | NOT APPLICABLE | 11/25/2024 |
| LONGHURST, STOCK Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| LOVELESS, DALLIN Individual | operational/managerial control | NOT APPLICABLE | 08/12/2024 |
| ROBERTSON, BRETT Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, SPENCER Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, STEPHEN Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| SEASTRAND, JASON Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| WEST, CHRISTIAN Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
Other nursing homes near Haven of Show Low
Haven of Lakeside
3401 North Lockwood Drive, Lakeside, AZ 85929 · under 1 mi
For-profit · 112 beds · Part of Haven Health
★★★★★1Much below average
Frequently asked questions
What is Haven of Show Low's rating?
Haven of Show Low has 2 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.
How many inspection citations did Haven of Show Low receive?
Its most recent standard health inspection found 11 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.
Does Haven of Show Low accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Haven of Show Low?
It is for profit - limited liability company and part of Haven Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Haven of Show Low and how do I contact it?
Haven of Show Low is at 2401 East Hunt Street, Show Low, AZ 85901. Phone: (928) 537-5333.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.