nursing home in Douglas, AZ
Haven of Douglas
1400 North San Antonio Avenue, Douglas, AZ 85607 · (480) 935-4300
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Haven of Douglas at a glance
Haven of Douglas is a 60-bed for-profit nursing home in Douglas, Arizona (Cochise County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Arizona average of 3.3.
Residents receive about 3.3 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (August 7, 2025) found 9 health citations. The Arizona average is 6.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 23.1% per year (state average 45.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 60
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Haven Health
- Medicare-certified since
- November 11, 1988
- Resident/family council
- Resident
- County
- Cochise County
- CMS Certification Number
- 035180
Ratings
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.5 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.33 hrs | 3.98 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.65 hrs | 0.70 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.14 hrs | 2.24 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.87 hrs | 3.51 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 23.1% | 45.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 0% | 43.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 6 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 36 | 41 | 80.6 | Better |
Penalties
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 60 | 114 | 107 | |
| Average residents per day | 56 | 88 | 86 | |
| Occupancy | 92.8% | 79.6% | 80.9% |
Long-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 2.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.6% | 4.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 1.6% | 10.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.6% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 4.7% | 10.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 8.5% | 12.8% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.8% | 5.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 3.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.3% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 22.1% | 21% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 24.6% | 20.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 93.8% | 94.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 95.4% | 96.9% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 77.4% | 87.3% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 81.5% | 91.8% | 82% | Average |
Inspection citations
State inspectors cited this home for 15 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 20, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 20, 2025 |
| August 28, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected September 25, 2025 |
| August 7, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 1, 2025 |
| August 7, 2025 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected October 1, 2025 |
| August 7, 2025 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected September 30, 2025 |
| August 7, 2025 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected October 1, 2025 |
| August 7, 2025 Standard | Provide or get specialized rehabilitative services as required for a resident. Quality of Life and Care Deficiencies · Tag F0825 | D Potential harm, isolated | Corrected October 1, 2025 |
| August 7, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 1, 2025 |
| August 7, 2025 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected October 1, 2025 |
| August 7, 2025 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected October 1, 2025 |
| July 25, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected September 4, 2024 |
| July 25, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | E Potential harm, pattern | Corrected September 4, 2024 |
| July 25, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected August 30, 2024 |
| July 25, 2024 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected August 30, 2024 |
| July 25, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected August 30, 2024 |
| January 26, 2023 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | E Potential harm, pattern | Corrected March 20, 2023 |
| January 26, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected March 20, 2023 |
| January 26, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected March 20, 2023 |
| January 26, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected March 20, 2023 |
| January 26, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected March 20, 2023 |
| January 26, 2023 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | D Potential harm, isolated | Corrected March 20, 2023 |
| January 26, 2023 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 20, 2023 |
| January 26, 2023 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | D Potential harm, isolated | Corrected March 20, 2023 |
| January 26, 2023 Standard | Protect a residents' right to refuse some types of non-requested transfers within the nursing home. Resident Rights Deficiencies · Tag F0560 | D Potential harm, isolated | Corrected March 20, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BRAKE, ADAM Individual | adp of the snf | NOT APPLICABLE | 10/03/2023 |
| ESPINOSA, STEPHANIE Individual | adp of the snf | NOT APPLICABLE | 10/14/2024 |
| FRAGOSO, LINDSAY Individual | adp of the snf | NOT APPLICABLE | 05/10/2021 |
| HAVEN ARIZONA REAL ESTATE, LLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| HAVEN DOUGLAS REAL ESTATE LLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| HAVEN REAL ESTATE PARTNERS, LLC Organization | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| HEALTH GROUP MANAGEMENT LLC Organization | adp of the snf | NOT APPLICABLE | 08/22/2025 |
| MUIR, MARK Individual | adp of the snf | NOT APPLICABLE | 02/15/2015 |
| NELSON, NINA Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| PATEL, PARAG Individual | adp of the snf | NOT APPLICABLE | 01/01/2023 |
| ROBERTSON, BRETT Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, ROBERT Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, SPENCER Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, STEPHEN Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| SEASTRAND, JASON Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| WEST, CHRISTIAN Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| SEASTRAND, JASON Individual | indirect ownership interest | NOT APPLICABLE | 02/01/2013 |
| BRAKE, ADAM Individual | operational/managerial control | NOT APPLICABLE | 10/03/2023 |
| ESPINOSA, STEPHANIE Individual | operational/managerial control | NOT APPLICABLE | 10/14/2024 |
| FRAGOSO, LINDSAY Individual | operational/managerial control | NOT APPLICABLE | 05/10/2021 |
| HEALTH GROUP MANAGEMENT LLC Organization | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| MUIR, MARK Individual | operational/managerial control | NOT APPLICABLE | 02/15/2015 |
| NELSON, NINA Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| PATEL, PARAG Individual | operational/managerial control | NOT APPLICABLE | 01/01/2023 |
| ROBERTSON, BRETT Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, SPENCER Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| SEASTRAND, JASON Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| WEST, CHRISTIAN Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
Frequently asked questions
What is Haven of Douglas's rating?
Haven of Douglas has 4 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.
How many inspection citations did Haven of Douglas receive?
Its most recent standard health inspection found 9 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.
Does Haven of Douglas accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Haven of Douglas?
It is for profit - limited liability company and part of Haven Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Haven of Douglas and how do I contact it?
Haven of Douglas is at 1400 North San Antonio Avenue, Douglas, AZ 85607. Phone: (480) 935-4300.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.