nursing home in Globe, AZ
Heritage Health Care Center
1300 South Street, Globe, AZ 85501 · (928) 425-3118
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heritage Health Care Center at a glance
Heritage Health Care Center is a 96-bed for-profit nursing home in Globe, Arizona (Gila County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Arizona average of 3.3.
Residents receive about 3.4 hours of nursing care per day (0.8 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (February 27, 2026) found 6 health citations. The Arizona average is 6.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 25.5% per year (state average 45.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 96
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Life Care Centers of America
- Medicare-certified since
- March 31, 1987
- Resident/family council
- Resident
- County
- Gila County
- CMS Certification Number
- 035141
Ratings
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 4.5 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 4.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.36 hrs | 3.98 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.79 hrs | 0.70 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.00 hrs | 2.24 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.88 hrs | 3.51 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 25.5% | 45.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 15.4% | 43.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 24 | 41 | 80.6 | Better |
Penalties
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 96 | 114 | 107 | |
| Average residents per day | 68 | 88 | 86 | |
| Occupancy | 71.3% | 79.6% | 80.9% |
Long-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.6% | 2.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4.6% | 4.4% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 12.6% | 10.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.1% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9.8% | 10.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 6.7% | 12.8% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.3% | 5.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 6.4% | 3.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.3% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 14.5% | 21% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 14.9% | 20.6% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 90.4% | 94.6% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.9% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.2% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 39.9% | 87.3% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.4% | 91.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 9 health deficiencies and 16 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 27, 2026 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected March 10, 2026 |
| February 27, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected March 10, 2026 |
| February 27, 2026 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected March 10, 2026 |
| February 27, 2026 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected March 10, 2026 |
| February 27, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 10, 2026 |
| February 27, 2026 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected March 10, 2026 |
| May 29, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected June 20, 2025 |
| May 1, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 13, 2025 |
| April 15, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected May 31, 2025 |
| January 4, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected February 26, 2024 |
| January 4, 2024 Fire safety | Install a two-hour-resistant firewall separation. Construction Deficiencies · Tag K0133 | D Potential harm, isolated | Corrected February 26, 2024 |
| January 4, 2024 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected February 26, 2024 |
| January 4, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected February 12, 2024 |
| January 4, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected February 15, 2024 |
| January 4, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected February 19, 2024 |
| September 29, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected October 21, 2022 |
| September 29, 2022 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected October 21, 2022 |
| September 29, 2022 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | D Potential harm, isolated | Corrected October 21, 2022 |
| September 29, 2022 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected October 21, 2022 |
| September 29, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected October 21, 2022 |
| September 29, 2022 Fire safety | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. Smoke Deficiencies · Tag K0342 | D Potential harm, isolated | Corrected October 21, 2022 |
| April 22, 2021 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected May 17, 2021 |
| April 22, 2021 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | D Potential harm, isolated | Corrected May 17, 2021 |
| April 22, 2021 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected May 17, 2021 |
| April 22, 2021 Fire safety | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013 | D Potential harm, isolated | Corrected May 17, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| LAYTON, BRENT Individual | adp of the snf | NOT APPLICABLE | 02/25/2025 |
| LIFE CARE CENTERS OF AMERICA, INC. Organization | adp of the snf | NOT APPLICABLE | 01/18/2005 |
| PRESTON, FORREST Individual | adp of the snf | NOT APPLICABLE | 01/18/2005 |
| SUMMERHAYS, TIMOTHY Individual | adp of the snf | NOT APPLICABLE | 11/05/2025 |
| CROSS, CINDY Individual | corporate officer | NOT APPLICABLE | 10/13/2004 |
| HENRY, TERRY Individual | corporate officer | NOT APPLICABLE | 10/13/2004 |
| THURMOND, JOAN Individual | corporate officer | NOT APPLICABLE | 10/13/2004 |
| PRESTON, FORREST Individual | indirect ownership interest | NOT APPLICABLE | 09/30/2004 |
| BUTNER, NANCY Individual | managing control - governing body | NOT APPLICABLE | 09/16/2018 |
| SUMMERHAYS, TIMOTHY Individual | managing control - governing body | NOT APPLICABLE | 06/09/2025 |
| WILLIAMS, KATHY Individual | managing control - governing body | NOT APPLICABLE | 10/10/1996 |
| BUTNER, NANCY Individual | operational/managerial control | NOT APPLICABLE | 09/16/2018 |
| FLETCHER, TODD Individual | operational/managerial control | NOT APPLICABLE | 05/01/2021 |
| FRANCO, MARK Individual | operational/managerial control | NOT APPLICABLE | 09/12/2025 |
| LAY, LISA Individual | operational/managerial control | NOT APPLICABLE | 04/24/2017 |
| LAYTON, BRENT Individual | operational/managerial control | NOT APPLICABLE | NO DATE PROVIDED |
| LIFE CARE CENTERS OF AMERICA, INC. Organization | operational/managerial control | NOT APPLICABLE | 02/17/2006 |
| PRESTON, AUBREY Individual | operational/managerial control | NOT APPLICABLE | 03/06/2025 |
| SMITH, FRANK Individual | operational/managerial control | NOT APPLICABLE | 06/19/2025 |
| SUMMERHAYS, TIMOTHY Individual | operational/managerial control | NOT APPLICABLE | 06/09/2025 |
| SWANKER, RICHARD Individual | operational/managerial control | NOT APPLICABLE | 01/01/2022 |
| WILLIAMS, KATHY Individual | operational/managerial control | NOT APPLICABLE | 10/10/1996 |
| ZIEGLER, JAMES Individual | operational/managerial control | NOT APPLICABLE | 02/17/2006 |
Other nursing homes near Heritage Health Care Center
Haven of Globe
1100 Monroe Street, Globe, AZ 85501 · under 1 mi
For-profit · 104 beds · Part of Haven Health
- Abuse citation
★★★★★1Much below average
Frequently asked questions
What is Heritage Health Care Center's rating?
Heritage Health Care Center has 4 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.
How many inspection citations did Heritage Health Care Center receive?
Its most recent standard health inspection found 6 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.
Does Heritage Health Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heritage Health Care Center?
It is for profit - limited liability company and part of Life Care Centers of America. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heritage Health Care Center and how do I contact it?
Heritage Health Care Center is at 1300 South Street, Globe, AZ 85501. Phone: (928) 425-3118.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.