nursing home in Glendale, AZ
Life Care Center of North Glendale
13620 North 55th Avenue, Glendale, AZ 85304 · (602) 843-8433
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Life Care Center of North Glendale at a glance
Life Care Center of North Glendale is a 223-bed for-profit nursing home in Glendale, Arizona (Maricopa County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Arizona average of 3.3.
Residents receive about 3.4 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (June 12, 2026) found 5 health citations. The Arizona average is 6.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 29.6% per year (state average 45.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 223
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Life Care Centers of America
- Medicare-certified since
- April 10, 1986
- Resident/family council
- Resident
- County
- Maricopa County
- CMS Certification Number
- 035126
Ratings
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.5 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 4.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.39 hrs | 3.98 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.59 hrs | 0.70 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.72 hrs | 2.24 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.03 hrs | 3.51 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 29.6% | 45.2% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 20% | 43.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 24 | 41 | 80.6 | Better |
Penalties
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 223 | 114 | 107 | |
| Average residents per day | 119 | 88 | 86 | |
| Occupancy | 53.5% | 79.6% | 80.9% |
Long-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.7% | 2.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.1% | 4.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 13.4% | 10.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.4% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 1.9% | 10.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 3.5% | 12.8% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.7% | 5.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.4% | 3.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.3% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 21.3% | 21% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 17.3% | 20.6% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 98.8% | 94.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.9% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.2% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 98.8% | 87.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99% | 91.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 20 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 12, 2026 Fire safety | Provide rooms that can be unlocked from inside without a key. Egress Deficiencies · Tag K0221 | E Potential harm, pattern | Corrected February 3, 2026 |
| June 12, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected July 17, 2026 |
| June 12, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 17, 2026 |
| June 12, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected July 17, 2026 |
| June 12, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 17, 2026 |
| June 12, 2026 Standard | Provide appropriate foot care. Quality of Life and Care Deficiencies · Tag F0687 | D Potential harm, isolated | Corrected July 17, 2026 |
| June 12, 2026 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected July 17, 2026 |
| March 12, 2025 Complaint | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected May 2, 2025 |
| August 28, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected October 18, 2024 |
| June 14, 2024 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected August 2, 2024 |
| July 3, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected August 9, 2023 |
| July 3, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected August 9, 2023 |
| July 3, 2023 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected August 9, 2023 |
| July 3, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected August 9, 2023 |
| July 3, 2023 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | E Potential harm, pattern | Corrected August 15, 2023 |
| May 5, 2022 Fire safety | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. Smoke Deficiencies · Tag K0342 | D Potential harm, isolated | Corrected June 9, 2022 |
| May 5, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected June 9, 2022 |
| May 5, 2022 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected June 9, 2022 |
| May 5, 2022 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected June 9, 2022 |
| May 5, 2022 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected June 20, 2022 |
| May 5, 2022 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | E Potential harm, pattern | Corrected June 20, 2022 |
| May 5, 2022 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | E Potential harm, pattern | Corrected June 20, 2022 |
| May 5, 2022 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected June 20, 2022 |
| May 5, 2022 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected June 20, 2022 |
| May 5, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 20, 2022 |
| May 5, 2022 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected June 20, 2022 |
| May 5, 2022 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected June 20, 2022 |
| May 5, 2022 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected June 20, 2022 |
| May 5, 2022 Standard | Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · Tag F0660 | D Potential harm, isolated | Corrected June 20, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CARROLL, JOHN Individual | adp of the snf | NOT APPLICABLE | 03/17/2025 |
| GLENDALE MEDICAL INVESTORS LIMITED PARTNERSHIP Organization | adp of the snf | NOT APPLICABLE | 08/31/2000 |
| LIFE CARE AFFILIATES II Organization | adp of the snf | NOT APPLICABLE | 08/31/2000 |
| LIFE CARE CENTERS OF AMERICA, INC. Organization | adp of the snf | NOT APPLICABLE | 03/17/2025 |
| PRESTON, FORREST Individual | adp of the snf | NOT APPLICABLE | 08/31/2000 |
| TROTTA, KIMBERLY Individual | adp of the snf | NOT APPLICABLE | 03/17/2025 |
| HENRY, TERRY Individual | corporate director | NOT APPLICABLE | 08/16/1999 |
| CROSS, CINDY Individual | corporate officer | NOT APPLICABLE | 04/21/1994 |
| LAY, LISA Individual | corporate officer | NOT APPLICABLE | 02/09/2018 |
| SWANKER, RICHARD Individual | corporate officer | NOT APPLICABLE | 04/01/2011 |
| THURMOND, JOAN Individual | corporate officer | NOT APPLICABLE | 09/22/2000 |
| LIFE CARE AFFILIATES II Organization | general partnership interest | NOT APPLICABLE | 06/01/1993 |
| DEVELOPERS INVESTMENT COMPANY INC Organization | indirect ownership interest | NOT APPLICABLE | 06/01/1993 |
| PRESTON, FORREST Individual | limited partnership interest | NOT APPLICABLE | 02/22/1988 |
| ALEXANDER, ANTOINETTE Individual | managing control - governing body | NOT APPLICABLE | 05/25/2017 |
| BUTNER, NANCY Individual | managing control - governing body | NOT APPLICABLE | 09/16/2018 |
| TROTTA, KIMBERLY Individual | managing control - governing body | NOT APPLICABLE | 05/01/2024 |
| ALEXANDER, ANTOINETTE Individual | operational/managerial control | NOT APPLICABLE | 05/25/2017 |
| BUTNER, NANCY Individual | operational/managerial control | NOT APPLICABLE | 09/16/2018 |
| CARROLL, JOHN Individual | operational/managerial control | NOT APPLICABLE | 04/08/2016 |
| DEVELOPERS INVESTMENT COMPANY INC Organization | operational/managerial control | NOT APPLICABLE | 06/01/1993 |
| FLETCHER, TODD Individual | operational/managerial control | NOT APPLICABLE | 12/13/2024 |
| GLENDALE MEDICAL INVESTORS LIMITED PARTNERSHIP Organization | operational/managerial control | NOT APPLICABLE | 10/27/1966 |
| LIFE CARE AFFILIATES II Organization | operational/managerial control | NOT APPLICABLE | 10/27/1988 |
| LIFE CARE CENTERS OF AMERICA, INC. Organization | operational/managerial control | NOT APPLICABLE | 10/27/1988 |
| PRESTON, AUBREY Individual | operational/managerial control | NOT APPLICABLE | 12/13/2024 |
| TROTTA, KIMBERLY Individual | operational/managerial control | NOT APPLICABLE | 05/01/2024 |
| ZIEGLER, JAMES Individual | operational/managerial control | NOT APPLICABLE | 12/13/2024 |
Other nursing homes near Life Care Center of North Glendale
Advanced Health Care of Glendale
16825 North 63rd Avenue, Glendale, AZ 85306 · 2.4 mi
For-profit · 54 beds · Part of Advanced Health Care
- Abuse citation
★★★★★3AverageCenter at Arrowhead, LLC
7201 W Camino San Xavier Ave, Glendale, AZ 85308 · 3.2 mi
For-profit · 96 beds · Part of Veritas Management Group
★★★★★5Much above averageHorizon Post Acute and Rehabilitation Center
4704 West Diana Avenue, Glendale, AZ 85302 · 3.3 mi
For-profit · 196 beds · Part of The Ensign Group
- Abuse citation
★★★★★3Average- ★★★★★3Average
Freedom Plaza Care Center
13714 North Plaza del Rio Blvd, Peoria, AZ 85381 · 4.6 mi
For-profit · 111 beds
★★★★★5Much above averagePeoria Post Acute and Rehabilitation
13215 North 94th Drive, Peoria, AZ 85381 · 4.6 mi
For-profit · 179 beds · Part of The Ensign Group
★★★★★4Above average
Frequently asked questions
What is Life Care Center of North Glendale's rating?
Life Care Center of North Glendale has 5 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.
How many inspection citations did Life Care Center of North Glendale receive?
Its most recent standard health inspection found 5 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.
Does Life Care Center of North Glendale accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Life Care Center of North Glendale?
It is for profit - corporation and part of Life Care Centers of America. The ownership section on this page lists the owners and managers reported to CMS.
Where is Life Care Center of North Glendale and how do I contact it?
Life Care Center of North Glendale is at 13620 North 55th Avenue, Glendale, AZ 85304. Phone: (602) 843-8433.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.