nursing home in Phoenix, AZ

Ridgecrest Post Acute

16640 North 38th Street, Phoenix, AZ 85032 · (602) 482-6671

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★2
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Ridgecrest Post Acute at a glance

Ridgecrest Post Acute is a 200-bed for-profit nursing home in Phoenix, Arizona (Maricopa County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the Arizona average of 3.3.

Residents receive about 4 hours of nursing care per day (0.2 of them from registered nurses), close to the state average of 4 hours.

Its most recent standard health inspection (February 27, 2026) found 2 health citations. The Arizona average is 6.3.

It has not received a federal fine in the past three years.

Nursing staff turnover is 58.8% per year (state average 45.2%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
200
Certified for
Medicare and Medicaid
Chain / affiliated entity
Pacs Group
Medicare-certified since
February 28, 1986
Resident/family council
Resident
County
Maricopa County
CMS Certification Number
035125

Ratings

MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 53.3 / 53 / 5Better
Health inspection rating ⓘ (higher is better)4 / 52.8 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)2 / 52.9 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)5 / 54.5 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.4 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)5 / 54.5 / 53.3 / 5Better

Staffing

This facility4.03 hrsArizona average3.98 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.03 hrs3.98 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.19 hrs0.70 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.74 hrs2.24 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.76 hrs3.51 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)58.8%45.2%45.8%Worse
Registered nurse turnover (yearly) (lower is better)63.2%43.6%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility2Arizona average6U.S. average9
Health citations in the most recent inspection: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)269Better
Citations from complaint investigations (latest cycle) (lower is better)033Better
Weighted health inspection score ⓘ (lower is better)194180.6Better

Penalties

This facility0Arizona average0U.S. average1
Fines in the past 3 years: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)001Better
Total fines in the past 3 years (lower is better)$0$8,928$30,972Better
All federal penalties in the past 3 years (lower is better)001Better

Size

MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Certified beds200114107
Average residents per day1718886
Occupancy85.6%79.6%80.9%

Long-stay residents

This facility0.2%Arizona average2.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)0.2%2.1%3.2%Better
Long-stay residents with pressure ulcers (lower is better)2.4%4.4%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)5.2%10.6%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.2%1.2%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)4%10.7%13.9%Better
Long-stay residents whose walking worsened (lower is better)4.6%12.8%14.1%Better
Long-stay residents who lose too much weight (lower is better)8.2%5.3%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)22%3.9%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.3%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)30.8%21%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)22.2%20.6%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%94.6%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)98.6%96.9%93.6%Better

Short-stay residents

This facility0.4%Arizona average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Arizona and U.S. averages
MeasureThis facilityArizona avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.4%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)91.7%87.3%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)100%91.8%82%Better

Inspection citations

State inspectors cited this home for 15 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
February 27, 2026
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected March 9, 2026
February 27, 2026
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected March 9, 2026
February 27, 2026
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected April 24, 2026
February 27, 2026
Standard
Have policies on smoking.
Environmental Deficiencies · Tag F0926
D
Potential harm, isolated
Corrected April 24, 2026
December 5, 2024
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected December 28, 2024
December 5, 2024
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected December 28, 2024
December 5, 2024
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected December 28, 2024
December 5, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected January 8, 2025
December 5, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected January 8, 2025
December 5, 2024
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected January 8, 2025
December 5, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected January 8, 2025
August 26, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected October 6, 2024
June 13, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected July 15, 2024
June 13, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected July 15, 2024
April 5, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected May 31, 2024
December 21, 2023
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected March 1, 2024
March 16, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
F
Potential harm, widespread
Corrected May 26, 2023
March 16, 2023
Standard
Help the resident with transportation to and from laboratory services outside of the facility.
Administration Deficiencies · Tag F0774
E
Potential harm, pattern
Corrected May 26, 2023
March 16, 2023
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
D
Potential harm, isolated
Corrected May 26, 2023
March 16, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected May 26, 2023
March 16, 2023
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected May 26, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
PROVIDENCE GROUP INC
Organization
5% or greater direct ownership interest100%03/01/2023
NASSOUR, WILLIAM
Individual
contracted managing employeeNOT APPLICABLE03/01/2023
APT, FREDERICK
Individual
corporate officerNOT APPLICABLE01/01/2024
HANCOCK, MARK
Individual
corporate officerNOT APPLICABLE01/01/2024
JERGENSEN, JOSHUA
Individual
corporate officerNOT APPLICABLE01/01/2024
MITCHELL, JOHN
Individual
corporate officerNOT APPLICABLE01/01/2024
BRENAY, SCOTT
Individual
w-2 managing employeeNOT APPLICABLE03/01/2023

Other nursing homes near Ridgecrest Post Acute

  1. Life Care Center of Paradise Valley

    4065 East Bell Road, Phoenix, AZ 85032 · under 1 mi

    For-profit · 210 beds · Part of Life Care Centers of America

    ★★★★★3Average
  2. Phoenix Mountain Post Acute

    13232 North Tatum Blvd, Phoenix, AZ 85032 · 2.4 mi

    For-profit · 130 beds · Part of The Ensign Group

    ★★★★★3Average
  3. Acacia Health Center

    4555 East Mayo Blvd, Phoenix, AZ 85050 · 3.2 mi

    For-profit · 78 beds · Part of Life Care Services

    • CMS high performer
    ★★★★★5Much above average
  4. Arizona State Veteran Home-Phx

    4141 North S Herrera Way, Phoenix, AZ 85012 · 3.9 mi

    Government · 200 beds

    • Abuse citation
    ★★★★★2Below average
  5. Vi at Grayhawk, A Vi and Plaza Companies Community

    7501 East Thompson Peak Parkway, Scottsdale, AZ 85255 · 5.1 mi

    For-profit · 36 beds · Part of Vi Living

    • CMS high performer
    ★★★★★5Much above average
  6. North Mountain Medical and Rehabilitation Center

    9155 North Third Street, Phoenix, AZ 85020 · 6.2 mi

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    ★★★★★5Much above average

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Frequently asked questions

What is Ridgecrest Post Acute's rating?

Ridgecrest Post Acute has 5 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.

How many inspection citations did Ridgecrest Post Acute receive?

Its most recent standard health inspection found 2 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.

Does Ridgecrest Post Acute accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Ridgecrest Post Acute?

It is for profit - limited liability company and part of Pacs Group. The ownership section on this page lists the owners and managers reported to CMS.

Where is Ridgecrest Post Acute and how do I contact it?

Ridgecrest Post Acute is at 16640 North 38th Street, Phoenix, AZ 85032. Phone: (602) 482-6671.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.