Acute care hospital in Eau Claire, WI
Mayo Clinic Health System Eau Claire Hospital
1221 Whipple St, Eau Claire, WI 54703 · (715) 838-3311
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Mayo Clinic Health System Eau Claire Hospital at a glance
Mayo Clinic Health System Eau Claire Hospital is a non-profit acute care hospital in Eau Claire, Wisconsin (Eau Claire County).
CMS gives it 5 out of 5 stars on its overall hospital star rating, better than the Wisconsin average of 3.8.
79% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 178 minutes in the ER, worse than the Wisconsin median of 137 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 5 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Eau Claire County
- CMS Certification Number
- 520070
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 1 | 7 | 0 |
| Safety of care | 2 | 5 | 0 |
| Readmissions | 2 | 8 | 1 |
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 5 / 5 | 3.8 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 76% | 76.1% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 79% | 74.5% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 4.2 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.7 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 3.6 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 5 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 4 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 3.9 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 1,159 | 464 | 611 |
Emergency room
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 178 min | 137 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 2% | 1% | 1.7% | Worse |
| Emergency department volume | high |
Timely care
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 60% | 70.8% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 64% | 78.7% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 10.3% | 11.7% | 11.8% | Better |
| Death rate for heart failure patients (lower is better) | 12% | 12% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 12.7% | 15.2% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 9.9% | 11.8% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 7% | 8.6% | 8.6% | Better |
| Death rate for heart bypass surgery patients (lower is better) | 2.3% | 2.4% | 2.4% | Better |
Readmissions (30-day)
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14% | 14.1% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 22.3% | 21.2% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.7% | 17% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.2% | 19.8% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 6.6% | 5.8% | 5.8% | Worse |
| Readmission rate after heart bypass surgery (lower is better) | 11.6% | 10.6% | 11.1% | Average |
Safety & infections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 5% | 3.9% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 0.68 | 1.02 | 1.00 | Better |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.33 | 0.47 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 1.10 | 0.58 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 1.11 | 0.84 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.56 | 0.43 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.39 | 0.64 | 0.36 | Better |
Other hospitals near Mayo Clinic Health System Eau Claire Hospital
Oakleaf Surgical Hospital
1000 Oakleaf Way, Altoona, WI 54720 · 4.6 mi
Acute Care Hospitals · For-profit
Not ratedMarshfield Medical Center - Eau Claire
2310 Craig Rd, Eau Claire, WI 54701 · 5.7 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageMayo Clinic Health System Chippewa Valley
1501 Thompson St, Bloomer, WI 54724 · 19 mi
Critical Access Hospitals · Non-profit
★★★★★4Above averageMayo Clinic Health System-Red Cedar INC
2321 Stout Rd, Menomonie, WI 54751 · 20.3 mi
Critical Access Hospitals · Non-profit
★★★★★3AverageMayo Clinic Health System Oakridge
13025 8th St, Osseo, WI 54758 · 24.3 mi
Critical Access Hospitals · Non-profit
Not ratedChippewa Valley Hospital
1220 3rd Ave W, Durand, WI 54736 · 25.1 mi
Critical Access Hospitals · Non-profit
Not rated
Frequently asked questions
What is Mayo Clinic Health System Eau Claire Hospital's rating?
Mayo Clinic Health System Eau Claire Hospital has 5 out of 5 stars on the CMS overall hospital star rating. The average for Wisconsin hospitals is 3.8 stars.
How long is the ER wait at Mayo Clinic Health System Eau Claire Hospital?
Patients treated and sent home from the emergency department spent a median of 178 minutes there, from arrival to departure. The Wisconsin median is 137 minutes.
Does Mayo Clinic Health System Eau Claire Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Mayo Clinic Health System Eau Claire Hospital and how do I contact it?
Mayo Clinic Health System Eau Claire Hospital is at 1221 Whipple St, Eau Claire, WI 54703. Phone: (715) 838-3311.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.