Critical access hospital in Ripley, WV
Jackson General Hospital
122 Pinnell St, Ripley, WV 25271 · (304) 372-2731
CMS overall hospital star rating
- Patient survey★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Jackson General Hospital at a glance
Jackson General Hospital is a non-profit critical access hospital in Ripley, West Virginia (Jackson County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the West Virginia average of 2.8.
90% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 127 minutes in the ER, better than the West Virginia median of 145 minutes.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Jackson County
- CMS Certification Number
- 511320
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 0 |
| Safety of care | 0 | 2 | 0 |
| Readmissions | 0 | 4 | 0 |
Ratings
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 5 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 87% | 74.1% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 90% | 72.6% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 4.1 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 5 / 5 | 3.6 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 3.4 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 5 / 5 | 3.7 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 5 / 5 | 3.5 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 195 | 467 | 611 |
Emergency room
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 127 min | 145 min | 157 min | Better |
Timely care
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 98% | 86.7% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 12% | 11.2% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 20.2% | 16.1% | 15.3% | Worse |
| Death rate for COPD patients (lower is better) | 8% | 8.4% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.5% | 22.1% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.1% | 17.6% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 19.5% | 20.2% | 19.9% | Average |
Safety & infections
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.45 | 0.48 | Average |
| C. difficile intestinal infections (lower is better) | 0.64 | 0.61 | 0.36 | Average |
Other hospitals near Jackson General Hospital
Roane General Hospital
200 Hospital Drive, Spencer, WV 25276 · 19.6 mi
Critical Access Hospitals · Non-profit
Not rated- ★★★★★1Much below average
Charleston Area Medical Center
501 Morris Street, Charleston, WV 25301 · 30.4 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageCamc Charleston Surgical Hospital
1306 Kanawha Boulevard East, Charleston, WV 25301 · 30.4 mi
Acute Care Hospitals · For-profit
Not ratedCamden Clark Medical Center
800 Garfield Ave, Parkersburg, WV 26101 · 30.8 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageHolzer Medical Center
100 Jackson Pike, Gallipolis, OH 45631 · 30.9 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Jackson General Hospital's rating?
Jackson General Hospital has 3 out of 5 stars on the CMS overall hospital star rating. The average for West Virginia hospitals is 2.8 stars.
How long is the ER wait at Jackson General Hospital?
Patients treated and sent home from the emergency department spent a median of 127 minutes there, from arrival to departure. The West Virginia median is 145 minutes.
Does Jackson General Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Jackson General Hospital and how do I contact it?
Jackson General Hospital is at 122 Pinnell St, Ripley, WV 25271. Phone: (304) 372-2731.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.