Critical access hospital in Keyser, WV
Potomac Valley Hospital
100 Pin Oak Lane, Keyser, WV 26726 · (304) 597-3500
CMS overall hospital star rating
- Patient survey★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Potomac Valley Hospital at a glance
Potomac Valley Hospital is a non-profit critical access hospital in Keyser, West Virginia (Mineral County).
CMS gives it 1 out of 5 stars on its overall hospital star rating, worse than the West Virginia average of 2.8.
80% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 119 minutes in the ER, better than the West Virginia median of 145 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Mineral County
- CMS Certification Number
- 511315
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 1 | 5 | 0 |
Ratings
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 5 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 80% | 74.1% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 80% | 72.6% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 4.1 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 5 / 5 | 3.6 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 5 / 5 | 3.4 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.7 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.5 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 232 | 467 | 611 |
Emergency room
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 119 min | 145 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 1.7% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 52% | 58.1% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 93% | 86.7% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 14.8% | 11.2% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 15.7% | 16.1% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 11.2% | 12.3% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 8.6% | 8.4% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 22.8% | 22.1% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 16.4% | 17.6% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 20.2% | 20.2% | 19.9% | Average |
Safety & infections
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| C. difficile intestinal infections (lower is better) | 1.04 | 0.61 | 0.36 | Average |
Other hospitals near Potomac Valley Hospital
Hampshire Memorial Hospital
363 Sunrise Boulevard, Romney, WV 26757 · 12.9 mi
Critical Access Hospitals · Non-profit
★★★★★5Much above averageWestern Maryland Regional Medical Center
12500 Willowbrook Road, Cumberland, MD 21502 · 20.5 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageThomas B Finan Center
10102 Country Club Road, Post Office Box 1722, Cumberland, MD 21502 · 20.5 mi
Psychiatric · Government
Not ratedGarrett Regional Medical Center
251 North Fourth Street, Oakland, MD 21550 · 21.7 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageConemaugh Meyersdale Medical Center
200 Hospital Drive, Meyersdale, PA 15552 · 26.8 mi
Critical Access Hospitals · For-profit
Not ratedGrant Memorial Hospital
117 Hospital Drive, Petersburg, WV 26847 · 31.4 mi
Critical Access Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is Potomac Valley Hospital's rating?
Potomac Valley Hospital has 1 out of 5 stars on the CMS overall hospital star rating. The average for West Virginia hospitals is 2.8 stars.
How long is the ER wait at Potomac Valley Hospital?
Patients treated and sent home from the emergency department spent a median of 119 minutes there, from arrival to departure. The West Virginia median is 145 minutes.
Does Potomac Valley Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Potomac Valley Hospital and how do I contact it?
Potomac Valley Hospital is at 100 Pin Oak Lane, Keyser, WV 26726. Phone: (304) 597-3500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.