Acute care hospital in Cumberland, MD
Western Maryland Regional Medical Center
12500 Willowbrook Road, Cumberland, MD 21502 · (240) 964-7000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Western Maryland Regional Medical Center at a glance
Western Maryland Regional Medical Center is a non-profit acute care hospital in Cumberland, Maryland (Allegany County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Maryland average of 3.3.
55% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 235 minutes in the ER, close to the Maryland median of 242 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 5 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Allegany County
- CMS Certification Number
- 210027
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 1 | 7 | 0 |
| Safety of care | 2 | 5 | 0 |
| Readmissions | 2 | 8 | 1 |
Ratings
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 64% | 65.7% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 55% | 65.7% | 71.2% | Worse |
| Nurse communication (higher is better) | 3 / 5 | 2.7 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 3 / 5 | 2.7 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 2 / 5 | 2.2 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.1 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 3 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 372 | 961 | 611 |
Emergency room
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 235 min | 242 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 2% | 3.1% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 64% | 63.8% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 82% | 92.8% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.9% | 11.8% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 11.8% | 10.9% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 16% | 14.9% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 11.2% | 10.9% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 8.5% | 8.3% | 8.6% | Average |
| Death rate for heart bypass surgery patients (lower is better) | 2.1% | 2.4% | 2.4% | Better |
Readmissions (30-day)
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.5% | 14.4% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 20.3% | 20.5% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 17.2% | 16.9% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.7% | 19.5% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 5.7% | 5.8% | 5.8% | Average |
| Readmission rate after heart bypass surgery (lower is better) | 10.2% | 10.6% | 11.1% | Better |
Safety & infections
| Measure | This facility | Maryland avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.9% | 4.2% | 4.2% | Better |
| Serious complications (patient safety composite) (lower is better) | 0.91 | 1.04 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.00 | 0.54 | 0.58 | Better |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.41 | 0.44 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.77 | 0.65 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.35 | 0.52 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.42 | 0.38 | 0.36 | Better |
Other hospitals near Western Maryland Regional Medical Center
Thomas B Finan Center
10102 Country Club Road, Post Office Box 1722, Cumberland, MD 21502 · under 1 mi
Psychiatric · Government
Not ratedConemaugh Meyersdale Medical Center
200 Hospital Drive, Meyersdale, PA 15552 · 16 mi
Critical Access Hospitals · For-profit
Not ratedPotomac Valley Hospital
100 Pin Oak Lane, Keyser, WV 26726 · 20.5 mi
Critical Access Hospitals · Non-profit
★★★★★1Much below averageHampshire Memorial Hospital
363 Sunrise Boulevard, Romney, WV 26757 · 22.2 mi
Critical Access Hospitals · Non-profit
★★★★★5Much above averageValley Health War Memorial Hospital
1 Healthy Way, Berkeley Springs, WV 25411 · 29.2 mi
Critical Access Hospitals · Non-profit
★★★★★5Much above averageUpmc Bedford Memorial
10455 Lincoln Highway, Everett, PA 15537 · 31.5 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Western Maryland Regional Medical Center's rating?
Western Maryland Regional Medical Center has 4 out of 5 stars on the CMS overall hospital star rating. The average for Maryland hospitals is 3.3 stars.
How long is the ER wait at Western Maryland Regional Medical Center?
Patients treated and sent home from the emergency department spent a median of 235 minutes there, from arrival to departure. The Maryland median is 242 minutes.
Does Western Maryland Regional Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Western Maryland Regional Medical Center and how do I contact it?
Western Maryland Regional Medical Center is at 12500 Willowbrook Road, Cumberland, MD 21502. Phone: (240) 964-7000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.