Acute care hospital in Martinsburg, WV

Berkeley Medical Center

2500 Hospital Drive, Martinsburg, WV 25401 · (304) 264-1000

★★★★★3
Average
CMS overall hospital star rating
  • Patient survey★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Berkeley Medical Center at a glance

Berkeley Medical Center is a non-profit acute care hospital in Martinsburg, West Virginia (Berkeley County).

CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the West Virginia average of 2.8.

53% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 167 minutes in the ER, worse than the West Virginia median of 145 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 2.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
Birthing-friendly designation
Yes
County
Berkeley County
CMS Certification Number
510008

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)070
Safety of care160
Readmissions172

Ratings

MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)3 / 52.8 / 53.2 / 5Average

Patient survey

This facility56%West Virginia average74.1%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)2 / 53.7 / 53.3 / 5Worse
Patients who rated the hospital 9 or 10 out of 10 (higher is better)56%74.1%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)53%72.6%71.2%Worse
Nurse communication (higher is better)3 / 54.1 / 53.4 / 5Average
Doctor communication (higher is better)2 / 53.6 / 53.1 / 5Worse
Communication about medicines (higher is better)2 / 53.4 / 52.7 / 5Worse
Discharge information (higher is better)2 / 53.6 / 53.3 / 5Worse
Cleanliness (higher is better)2 / 53.7 / 53.4 / 5Worse
Quietness at night (higher is better)2 / 53.5 / 53.3 / 5Worse
Completed patient surveys519467611

Emergency room

This facility167 minWest Virginia average145 minU.S. average157 min
Median time in the ER before leaving: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)167 min145 min157 minWorse
Patients who left the ER before being seen (lower is better)2%1.7%1.7%Worse
Emergency department volumehigh

Timely care

This facility48%West Virginia average58.1%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)48%58.1%63.8%Worse
Healthcare workers given a flu vaccine (higher is better)52%86.7%74.5%Worse

Death rates (30-day)

This facility12.7%West Virginia average12%U.S. average11.8%
Death rate for heart attack patients: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)12.7%12%11.8%Worse
Death rate for heart failure patients (lower is better)10.5%11.2%11.1%Better
Death rate for pneumonia patients (lower is better)12.4%16.1%15.3%Better
Death rate for stroke patients (lower is better)7.5%12.3%12.1%Better
Death rate for COPD patients (lower is better)7.6%8.4%8.6%Better

Readmissions (30-day)

This facility15.1%West Virginia average14.7%U.S. average14.4%
Readmission rate after heart attack: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)15.1%14.7%14.4%Average
Readmission rate after heart failure (lower is better)22.4%22.1%21.4%Average
Readmission rate after pneumonia (lower is better)18.6%17.6%17.3%Worse
Readmission rate after COPD (lower is better)19.9%20.2%19.9%Average
Readmission rate after hip/knee replacement (lower is better)6.4%5.8%5.8%Worse

Safety & infections

This facility5.4%West Virginia average4.2%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)5.4%4.2%4.2%Worse
Serious complications (patient safety composite) (lower is better)1.001.081.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.000.570.58Better
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.250.450.48Average
Surgical site infections after colon surgery (lower is better)1.801.020.80Average
MRSA bloodstream infections (lower is better)1.150.910.68Average
C. difficile intestinal infections (lower is better)0.330.610.36Better

Other hospitals near Berkeley Medical Center

  1. Martinsburg VA Medical Center

    510 Butler Ave., Martinsburg, WV 25405 · 3.4 mi

    Acute Care - Veterans Administration · Government

    ★★★★★4Above average
  2. Jefferson Medical Center

    300 South Preston Street, Ranson, WV 25438 · 10.9 mi

    Critical Access Hospitals · Non-profit

    ★★★★★1Much below average
  3. Valley Health War Memorial Hospital

    1 Healthy Way, Berkeley Springs, WV 25411 · 14.7 mi

    Critical Access Hospitals · Non-profit

    ★★★★★5Much above average
  4. Winchester Medical Center

    1840 Amherst St, Winchester, VA 22601 · 22.3 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average
  5. Brook Lane Health Services

    13215 Brook Lane Drive, Hagerstown, MD 21742 · 22.9 mi

    Psychiatric · Non-profit

    Not rated
  6. Meritus Medical Center

    11116 Medical Campus Road, Hagerstown, MD 21742 · 22.9 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average

All hospitals in Martinsburg, WV · Compare side by side

Frequently asked questions

What is Berkeley Medical Center's rating?

Berkeley Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for West Virginia hospitals is 2.8 stars.

How long is the ER wait at Berkeley Medical Center?

Patients treated and sent home from the emergency department spent a median of 167 minutes there, from arrival to departure. The West Virginia median is 145 minutes.

Does Berkeley Medical Center have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Berkeley Medical Center and how do I contact it?

Berkeley Medical Center is at 2500 Hospital Drive, Martinsburg, WV 25401. Phone: (304) 264-1000.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.