Acute care hospital in Hagerstown, MD

Meritus Medical Center

11116 Medical Campus Road, Hagerstown, MD 21742 · (240) 313-9500

★★★★★3
Average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Meritus Medical Center at a glance

Meritus Medical Center is a non-profit acute care hospital in Hagerstown, Maryland (Washington County).

CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Maryland average of 3.3.

64% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 250 minutes in the ER, close to the Maryland median of 242 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 4.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
Birthing-friendly designation
Yes
County
Washington County
CMS Certification Number
210001

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)070
Safety of care350
Readmissions064

Ratings

MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)3 / 53.3 / 53.2 / 5Average

Patient survey

This facility63%Maryland average65.7%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 52.8 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)63%65.7%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)64%65.7%71.2%Worse
Nurse communication (higher is better)3 / 52.7 / 53.4 / 5Average
Doctor communication (higher is better)2 / 52.7 / 53.1 / 5Worse
Communication about medicines (higher is better)2 / 52.2 / 52.7 / 5Worse
Discharge information (higher is better)3 / 53.2 / 53.3 / 5Average
Cleanliness (higher is better)2 / 53.1 / 53.4 / 5Worse
Quietness at night (higher is better)3 / 53 / 53.3 / 5Average
Completed patient surveys531961611

Emergency room

This facility250 minMaryland average242 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)250 min242 min157 minWorse
Patients who left the ER before being seen (lower is better)2%3.1%1.7%Worse
Emergency department volumevery high

Timely care

This facility80%Maryland average63.8%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)80%63.8%63.8%Better
Healthcare workers given a flu vaccine (higher is better)97%92.8%74.5%Better

Death rates (30-day)

This facility12.2%Maryland average11.8%U.S. average11.8%
Death rate for heart attack patients: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)12.2%11.8%11.8%Average
Death rate for heart failure patients (lower is better)11.5%10.9%11.1%Average
Death rate for pneumonia patients (lower is better)17.2%14.9%15.3%Worse
Death rate for stroke patients (lower is better)12.4%10.9%12.1%Average
Death rate for COPD patients (lower is better)9%8.3%8.6%Average

Readmissions (30-day)

This facility14.7%Maryland average14.4%U.S. average14.4%
Readmission rate after heart attack: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)14.7%14.4%14.4%Average
Readmission rate after heart failure (lower is better)20.4%20.5%21.4%Average
Readmission rate after pneumonia (lower is better)18.3%16.9%17.3%Worse
Readmission rate after COPD (lower is better)20.1%19.5%19.9%Average
Readmission rate after hip/knee replacement (lower is better)5.2%5.8%5.8%Better

Safety & infections

This facility4.3%Maryland average4.2%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. Maryland and U.S. averages
MeasureThis facilityMaryland avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)4.3%4.2%4.2%Average
Serious complications (patient safety composite) (lower is better)0.821.041.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.450.540.58Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.270.440.48Better
Surgical site infections after colon surgery (lower is better)1.030.650.80Average
Surgical site infections after abdominal hysterectomy (lower is better)2.271.191.04Average
MRSA bloodstream infections (lower is better)0.360.520.68Average
C. difficile intestinal infections (lower is better)0.210.380.36Better

Other hospitals near Meritus Medical Center

  1. Brook Lane Health Services

    13215 Brook Lane Drive, Hagerstown, MD 21742 · under 1 mi

    Psychiatric · Non-profit

    Not rated

  2. Wellspan Waynesboro Hospital

    501 East Main St, Waynesboro, PA 17268 · 7.8 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average

  3. Wellspan Chambersburg Hospital

    112 North Seventh Street, Chambersburg, PA 17201 · 19.5 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average

  4. Berkeley Medical Center

    2500 Hospital Drive, Martinsburg, WV 25401 · 22.9 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average

  5. Frederick Health Hospital

    400 West Seventh St, Frederick, MD 21701 · 23.5 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average

  6. Gettysburg Hospital

    147 Gettys Street, Gettysburg, PA 17325 · 24.8 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average

All hospitals in Hagerstown, MD · Compare side by side

Frequently asked questions

What is Meritus Medical Center's rating?

Meritus Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for Maryland hospitals is 3.3 stars.

How long is the ER wait at Meritus Medical Center?

Patients treated and sent home from the emergency department spent a median of 250 minutes there, from arrival to departure. The Maryland median is 242 minutes.

Does Meritus Medical Center have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Meritus Medical Center and how do I contact it?

Meritus Medical Center is at 11116 Medical Campus Road, Hagerstown, MD 21742. Phone: (240) 313-9500.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.