Acute care hospital in Kennewick, WA
Trios Health
3780 Plaza Way, Kennewick, WA 99338 · (509) 586-6111
CMS overall hospital star rating
- Patient survey★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Trios Health at a glance
Trios Health is a government acute care hospital in Kennewick, Washington (Benton County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Washington average of 3.2.
64% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 167 minutes in the ER, close to the Washington median of 169 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 3.
Facility details
- Type
- Acute care hospital
- Ownership
- Government - Hospital District Or Authority
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Benton County
- CMS Certification Number
- 500053
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 1 |
| Safety of care | 0 | 5 | 0 |
| Readmissions | 0 | 8 | 2 |
Ratings
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 3.3 / 5 | Worse |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 63% | 69.8% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 64% | 71.1% | 71.2% | Worse |
| Nurse communication (higher is better) | 2 / 5 | 3.4 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 2 / 5 | 3.2 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 2.9 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 3 / 5 | 3.6 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 2 / 5 | 2.7 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 540 | 539 | 611 |
Emergency room
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 167 min | 169 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 5% | 2.3% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 56% | 60.2% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 67% | 73% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.1% | 12.5% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 16.9% | 12.6% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 23.5% | 16% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 13.8% | 11.3% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 9.5% | 9.5% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14% | 13.9% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 21.4% | 21% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 15.5% | 16.9% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 18.6% | 19.9% | 19.9% | Better |
| Readmission rate after hip/knee replacement (lower is better) | 5.4% | 5.6% | 5.8% | Better |
Safety & infections
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.6% | 4.3% | 4.2% | Better |
| Serious complications (patient safety composite) (lower is better) | 1.05 | 1.03 | 1.00 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.85 | 0.57 | 0.48 | Average |
| C. difficile intestinal infections (lower is better) | 0.35 | 0.45 | 0.36 | Better |
Other hospitals near Trios Health
- Not rated
Kadlec Regional Medical Center
888 Swift Blvd, Richland, WA 99352 · 5.1 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageLourdes Medical Center
520 N Fourth Avenue, Pasco, WA 99301 · 20.9 mi
Critical Access Hospitals · Non-profit
★★★★★3AverageProsser Memorial Hospital
723 Memorial Street, Prosser, WA 99350 · 22.3 mi
Critical Access Hospitals · Government
★★★★★3AverageGood Shepherd Medical Center
610 NW 11th Street, Hermiston, OR 97838 · 22.3 mi
Critical Access Hospitals · Non-profit
Not ratedAstria Sunnyside Hospital
1016 Tacoma Avenue, Sunnyside, WA 98944 · 29.9 mi
Critical Access Hospitals · Non-profit
★★★★★2Below average
Frequently asked questions
What is Trios Health's rating?
Trios Health has 2 out of 5 stars on the CMS overall hospital star rating. The average for Washington hospitals is 3.2 stars.
How long is the ER wait at Trios Health?
Patients treated and sent home from the emergency department spent a median of 167 minutes there, from arrival to departure. The Washington median is 169 minutes.
Does Trios Health have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Trios Health and how do I contact it?
Trios Health is at 3780 Plaza Way, Kennewick, WA 99338. Phone: (509) 586-6111.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.