Critical access hospital in Hermiston, OR
Good Shepherd Medical Center
610 NW 11th Street, Hermiston, OR 97838 · (541) 667-3400
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Good Shepherd Medical Center at a glance
Good Shepherd Medical Center is a non-profit critical access hospital in Hermiston, Oregon (Umatilla County).
CMS has not published a overall hospital star rating for this hospital, usually because it has too little recent data.
65% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 151 minutes in the ER, close to the Oregon median of 159 minutes.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Umatilla County
- CMS Certification Number
- 381325
Patient survey
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 69% | 73.2% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 65% | 74.1% | 71.2% | Worse |
| Nurse communication (higher is better) | 4 / 5 | 4 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.6 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 3.3 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 3.8 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.7 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 270 | 604 | 611 |
Emergency room
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 151 min | 159 min | 157 min | Average |
| Patients who left the ER before being seen (lower is better) | 2% | 2.8% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 77% | 56.2% | 63.8% | Better |
Death rates (30-day)
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 12.7% | 12% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 18.6% | 15.7% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 15.1% | 11.7% | 12.1% | Worse |
Readmissions (30-day)
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.9% | 20.9% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.4% | 16.9% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.5% | 19.6% | 19.9% | Average |
Safety & infections
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.94 | 0.75 | 0.48 | Average |
| C. difficile intestinal infections (lower is better) | 0.70 | 0.46 | 0.36 | Average |
Other hospitals near Good Shepherd Medical Center
- ★★★★★2Below average
St Anthony Hospital
2801 St Anthony Way, Pendleton, OR 97801 · 25.6 mi
Critical Access Hospitals · Non-profit
★★★★★3AverageLourdes Counseling Center
1175 Carondelet Drive, Richland, WA 99352 · 27.3 mi
Psychiatric · Non-profit
Not ratedKadlec Regional Medical Center
888 Swift Blvd, Richland, WA 99352 · 27.3 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageProsser Memorial Hospital
723 Memorial Street, Prosser, WA 99350 · 29.5 mi
Critical Access Hospitals · Government
★★★★★3AveragePioneer Memorial Hospital
564 E Pioneer Drive, Heppner, OR 97836 · 37.7 mi
Critical Access Hospitals · Government
Not rated
Frequently asked questions
What is Good Shepherd Medical Center's rating?
CMS has not published a star rating for Good Shepherd Medical Center. This usually means there is not enough recent data.
How long is the ER wait at Good Shepherd Medical Center?
Patients treated and sent home from the emergency department spent a median of 151 minutes there, from arrival to departure. The Oregon median is 159 minutes.
Does Good Shepherd Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Good Shepherd Medical Center and how do I contact it?
Good Shepherd Medical Center is at 610 NW 11th Street, Hermiston, OR 97838. Phone: (541) 667-3400.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.