Critical access hospital in Pearisburg, VA

Carilion Giles Community Hospital

159 Hartley Way, Pearisburg, VA 24134 · (540) 921-6000

★★★★★4
Above average
CMS overall hospital star rating
  • Patient survey★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Carilion Giles Community Hospital at a glance

Carilion Giles Community Hospital is a non-profit critical access hospital in Pearisburg, Virginia (Giles County).

CMS gives it 4 out of 5 stars on its overall hospital star rating, close to the Virginia average of 3.7.

84% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 138 minutes in the ER, better than the Virginia median of 165 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 1.

Facility details

Type
Critical access hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
County
Giles County
CMS Certification Number
491302

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)040
Safety of care010
Readmissions041

Ratings

MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)4 / 53.7 / 53.2 / 5Better

Patient survey

This facility84%Virginia average71.9%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Virginia and U.S. averages
MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)5 / 53.5 / 53.3 / 5Better
Patients who rated the hospital 9 or 10 out of 10 (higher is better)84%71.9%71.7%Better
Patients who would definitely recommend the hospital (higher is better)84%70.4%71.2%Better
Nurse communication (higher is better)5 / 53.8 / 53.4 / 5Better
Doctor communication (higher is better)5 / 53.5 / 53.1 / 5Better
Communication about medicines (higher is better)4 / 52.8 / 52.7 / 5Better
Discharge information (higher is better)5 / 53.4 / 53.3 / 5Better
Cleanliness (higher is better)5 / 53.7 / 53.4 / 5Better
Quietness at night (higher is better)5 / 53.4 / 53.3 / 5Better
Completed patient surveys231684611

Emergency room

This facility138 minVirginia average165 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Virginia and U.S. averages
MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)138 min165 min157 minBetter
Patients who left the ER before being seen (lower is better)1%1.7%1.7%Better
Emergency department volumelow

Timely care

This facility97%Virginia average83.1%U.S. average74.5%
Healthcare workers given a flu vaccine: this facility vs. Virginia and U.S. averages
MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Healthcare workers given a flu vaccine (higher is better)97%83.1%74.5%Better

Death rates (30-day)

This facility11.7%Virginia average11%U.S. average11.1%
Death rate for heart failure patients: this facility vs. Virginia and U.S. averages
MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Death rate for heart failure patients (lower is better)11.7%11%11.1%Worse
Death rate for pneumonia patients (lower is better)15.3%15.2%15.3%Average
Death rate for COPD patients (lower is better)8.4%8.6%8.6%Average

Readmissions (30-day)

This facility23%Virginia average21.2%U.S. average21.4%
Readmission rate after heart failure: this facility vs. Virginia and U.S. averages
MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
Readmission rate after heart failure (lower is better)23%21.2%21.4%Worse
Readmission rate after pneumonia (lower is better)17.6%17.4%17.3%Average
Readmission rate after COPD (lower is better)20.1%19.7%19.9%Average

Safety & infections

This facility0.00Virginia average0.20U.S. average0.36
C. difficile intestinal infections: this facility vs. Virginia and U.S. averages
MeasureThis facilityVirginia avg.U.S. avg.vs. U.S.
C. difficile intestinal infections (lower is better)0.000.200.36Average

Other hospitals near Carilion Giles Community Hospital

  1. Lewisgale Hospital Pulaski

    2400 Lee Highway, Pulaski, VA 24301 · 12.8 mi

    Acute Care Hospitals · For-profit

    ★★★★★4Above average
  2. Lewisgale Hospital Montgomery

    3700 South Main Street, Blacksburg, VA 24060 · 19.9 mi

    Acute Care Hospitals · For-profit

    ★★★★★3Average
  3. Princeton Community Hospital Assn INC

    122 12th Street, Princeton, WV 24740 · 21 mi

    Acute Care Hospitals · Government

    ★★★★★2Below average
  4. Carilion New River Valley Medical Center

    2900 Lamb Circle, Christiansburg, VA 24073 · 21 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average
  5. Wythe County Community Hospital

    600 West Ridge Road, Wytheville, VA 24382 · 27.4 mi

    Acute Care Hospitals · For-profit

    ★★★★★3Average
  6. Summers County Arh Hospital

    115 Summers Hospital Road, Hinton, WV 25951 · 28.9 mi

    Critical Access Hospitals · Non-profit

    Not rated

All hospitals in Pearisburg, VA · Compare side by side

Frequently asked questions

What is Carilion Giles Community Hospital's rating?

Carilion Giles Community Hospital has 4 out of 5 stars on the CMS overall hospital star rating. The average for Virginia hospitals is 3.7 stars.

How long is the ER wait at Carilion Giles Community Hospital?

Patients treated and sent home from the emergency department spent a median of 138 minutes there, from arrival to departure. The Virginia median is 165 minutes.

Does Carilion Giles Community Hospital have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Carilion Giles Community Hospital and how do I contact it?

Carilion Giles Community Hospital is at 159 Hartley Way, Pearisburg, VA 24134. Phone: (540) 921-6000.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.