Acute care hospital in Virginia Beach, VA
Sentara Virginia Beach General Hospital
1060 First Colonial Road, Virginia Beach, VA 23454 · (757) 395-8000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Sentara Virginia Beach General Hospital at a glance
Sentara Virginia Beach General Hospital is a non-profit acute care hospital in Virginia Beach, Virginia (Virginia Beach City County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, close to the Virginia average of 3.7.
71% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 125 minutes in the ER, better than the Virginia median of 165 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 2.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Other
- Emergency services
- Yes
- CMS Certification Number
- 490057
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 1 | 7 | 0 |
| Safety of care | 2 | 5 | 0 |
| Readmissions | 0 | 7 | 2 |
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.5 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 73% | 71.9% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 71% | 70.4% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 3.8 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 3.5 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 2 / 5 | 2.8 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 3 / 5 | 3.7 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 940 | 684 | 611 |
Emergency room
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 125 min | 165 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 3% | 1.7% | 1.7% | Worse |
| Emergency department volume | very high |
Timely care
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 83% | 64.4% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 88% | 83.1% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 10% | 11.7% | 11.8% | Better |
| Death rate for heart failure patients (lower is better) | 9.9% | 11% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 13.7% | 15.2% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 12.8% | 11.7% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 7.4% | 8.6% | 8.6% | Better |
| Death rate for heart bypass surgery patients (lower is better) | 2.4% | 2.2% | 2.4% | Average |
Readmissions (30-day)
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.1% | 14.2% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 21.2% | 21.2% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.4% | 17.4% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 18.5% | 19.7% | 19.9% | Better |
| Readmission rate after hip/knee replacement (lower is better) | 6.5% | 5.9% | 5.8% | Worse |
Safety & infections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.7% | 4.2% | 4.2% | Better |
| Serious complications (patient safety composite) (lower is better) | 0.93 | 0.97 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.20 | 0.37 | 0.58 | Better |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.31 | 0.37 | 0.48 | Better |
| Surgical site infections after colon surgery (lower is better) | 0.62 | 0.74 | 0.80 | Average |
| Surgical site infections after abdominal hysterectomy (lower is better) | 1.40 | 1.12 | 1.04 | Average |
| MRSA bloodstream infections (lower is better) | 0.51 | 0.57 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.46 | 0.20 | 0.36 | Better |
Other hospitals near Sentara Virginia Beach General Hospital
Virginia Beach Psychiatric Center
1100 First Colonial Road, Virginia Beach, VA 23454 · under 1 mi
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Not ratedSentara Leigh Hospital
830 Kempsville Road, Norfolk, VA 23502 · 8.3 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageSentara Princess Anne Hospital
2025 Glenn Mitchell Drive, Virginia Beach, VA 23456 · 8.9 mi
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★★★★★5Much above averageChesapeake General Hospital
736 Battlefield Blvd, North, Chesapeake, VA 23320 · 11.9 mi
Acute Care Hospitals · Government
★★★★★3AverageChildrens Hospital of the Kings Daughters INC
601 Children's Lane, Norfolk, VA 23507 · 13.7 mi
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Not ratedSentara Norfolk General Hospital
600 Gresham Dr, Norfolk, VA 23507 · 13.7 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Sentara Virginia Beach General Hospital's rating?
Sentara Virginia Beach General Hospital has 4 out of 5 stars on the CMS overall hospital star rating. The average for Virginia hospitals is 3.7 stars.
How long is the ER wait at Sentara Virginia Beach General Hospital?
Patients treated and sent home from the emergency department spent a median of 125 minutes there, from arrival to departure. The Virginia median is 165 minutes.
Does Sentara Virginia Beach General Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Sentara Virginia Beach General Hospital and how do I contact it?
Sentara Virginia Beach General Hospital is at 1060 First Colonial Road, Virginia Beach, VA 23454. Phone: (757) 395-8000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.