Acute care hospital in Humble, TX

Memorial Hermann Northeast Hospital

18951 Memorial North, Humble, TX 77338 · (281) 540-7700

★★★★★3
Average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Memorial Hermann Northeast Hospital at a glance

Memorial Hermann Northeast Hospital is a non-profit acute care hospital in Humble, Texas (Harris County).

CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Texas average of 3.4.

71% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 235 minutes in the ER, worse than the Texas median of 146 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 3.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
Birthing-friendly designation
Yes
County
Harris County
CMS Certification Number
450684

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)070
Safety of care151
Readmissions052

Ratings

MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)3 / 53.4 / 53.2 / 5Average

Patient survey

This facility71%Texas average73.5%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 53.3 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)71%73.5%71.7%Average
Patients who would definitely recommend the hospital (higher is better)71%72.9%71.2%Average
Nurse communication (higher is better)3 / 53.3 / 53.4 / 5Average
Doctor communication (higher is better)3 / 53 / 53.1 / 5Average
Communication about medicines (higher is better)2 / 52.7 / 52.7 / 5Worse
Discharge information (higher is better)3 / 53.1 / 53.3 / 5Average
Cleanliness (higher is better)3 / 53.7 / 53.4 / 5Average
Quietness at night (higher is better)3 / 53.8 / 53.3 / 5Average
Completed patient surveys619637611

Emergency room

This facility235 minTexas average146 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)235 min146 min157 minWorse
Patients who left the ER before being seen (lower is better)1%1.4%1.7%Better
Emergency department volumevery high

Timely care

This facility39%Texas average66.5%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)39%66.5%63.8%Worse
Healthcare workers given a flu vaccine (higher is better)95%72.2%74.5%Better

Death rates (30-day)

This facility13.1%Texas average11.9%U.S. average11.8%
Death rate for heart attack patients: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)13.1%11.9%11.8%Worse
Death rate for heart failure patients (lower is better)10.3%10.5%11.1%Better
Death rate for pneumonia patients (lower is better)15.1%14.7%15.3%Average
Death rate for stroke patients (lower is better)10.1%12%12.1%Better
Death rate for COPD patients (lower is better)8.3%8.7%8.6%Average

Readmissions (30-day)

This facility12.9%Texas average14.5%U.S. average14.4%
Readmission rate after heart attack: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)12.9%14.5%14.4%Better
Readmission rate after heart failure (lower is better)22%21.3%21.4%Average
Readmission rate after pneumonia (lower is better)17.9%17.3%17.3%Average
Readmission rate after COPD (lower is better)19.5%19.8%19.9%Average

Safety & infections

This facility1.12Texas average0.97U.S. average1.00
Serious complications (patient safety composite): this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Serious complications (patient safety composite) (lower is better)1.120.971.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.590.520.58Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)1.290.370.48Average
Surgical site infections after colon surgery (lower is better)0.220.700.80Average
Surgical site infections after abdominal hysterectomy (lower is better)1.840.971.04Average
MRSA bloodstream infections (lower is better)0.910.650.68Average
C. difficile intestinal infections (lower is better)0.390.260.36Better

Other hospitals near Memorial Hermann Northeast Hospital

  1. Townsen Memorial Hospital

    1475 Fm 1960 Bypass E, Humble, TX 77338 · under 1 mi

    Acute Care Hospitals · For-profit

    Not rated
  2. Cleveland Emergency Hospital

    8901 Fm 1960 Bypass Rd W, Suite 105, Humble, TX 77338 · under 1 mi

    Acute Care Hospitals · For-profit

    Not rated
  3. Elite Hospital Kingwood

    23330 Highway 59 N, Kingwood, TX 77339 · 4.3 mi

    Acute Care Hospitals · For-profit

    Not rated
  4. Memorial Hermann Surgical Hospital Kingwood

    300 Kingwood Medical Drive, Kingwood, TX 77339 · 4.3 mi

    Acute Care Hospitals · For-profit

    Not rated
  5. Kingwood Pines Hospital

    2001 Ladbrook, Kingwood, TX 77339 · 4.3 mi

    Psychiatric · For-profit

    Not rated
  6. The Woodlands Specialty Hospital

    25440 Interstate 45 North, Spring, TX 77386 · 7.4 mi

    Acute Care Hospitals · For-profit

    Not rated

All hospitals in Humble, TX · Compare side by side

Frequently asked questions

What is Memorial Hermann Northeast Hospital's rating?

Memorial Hermann Northeast Hospital has 3 out of 5 stars on the CMS overall hospital star rating. The average for Texas hospitals is 3.4 stars.

How long is the ER wait at Memorial Hermann Northeast Hospital?

Patients treated and sent home from the emergency department spent a median of 235 minutes there, from arrival to departure. The Texas median is 146 minutes.

Does Memorial Hermann Northeast Hospital have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Memorial Hermann Northeast Hospital and how do I contact it?

Memorial Hermann Northeast Hospital is at 18951 Memorial North, Humble, TX 77338. Phone: (281) 540-7700.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.