Acute care hospital in Newport, TN
Tennova Healthcare - Newport Medical Center
435 2nd St, Newport, TN 37821 · (423) 625-2200
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Tennova Healthcare - Newport Medical Center at a glance
Tennova Healthcare - Newport Medical Center is a for-profit acute care hospital in Newport, Tennessee (Cocke County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Tennessee average of 3.1.
65% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 190 minutes in the ER, worse than the Tennessee median of 162 minutes.
Facility details
- Type
- Acute care hospital
- Ownership
- Proprietary
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Cocke County
- CMS Certification Number
- 440153
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 3 | 0 |
| Safety of care | 0 | 3 | 0 |
| Readmissions | 0 | 5 | 0 |
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 71% | 71% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 65% | 69.7% | 71.2% | Worse |
| Nurse communication (higher is better) | 3 / 5 | 3.5 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 4 / 5 | 3.3 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 2 / 5 | 2.6 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 2 / 5 | 3.2 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 4 / 5 | 3.2 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 238 | 598 | 611 |
Emergency room
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 190 min | 162 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 2% | 1.6% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 62% | 60.1% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 36% | 71.4% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 10.5% | 11.6% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 14.1% | 16.2% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 13.6% | 13% | 12.1% | Worse |
Readmissions (30-day)
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 22.4% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.6% | 17.5% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.2% | 19.9% | 19.9% | Average |
Safety & infections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 1.12 | 0.99 | 1.00 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.46 | 0.48 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.21 | 0.36 | Average |
Other hospitals near Tennova Healthcare - Newport Medical Center
Tennova Healthcare-Jefferson Memorial Hospital
110 Hospital Drive, Jefferson City, TN 37760 · 17.5 mi
Acute Care Hospitals · For-profit
★★★★★2Below averageMorristown Hamblen Hospital Association
908 W 4th North St, Morristown, TN 37814 · 19.5 mi
Acute Care Hospitals · Government
★★★★★2Below averageHaywood Regional Medical Center
262 Leroy George Drive, Clyde, NC 28721 · 27.9 mi
Acute Care Hospitals · Government
★★★★★3AverageGreeneville Community Hospital
1420 Tusculum Boulevard, Greeneville, TN 37745 · 29.1 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageLeconte Medical Center
742 Middlecreek Road, Sevierville, TN 37862 · 31.4 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageHawkins County Memorial Hospital
851 Locust Street, Rogersville, TN 37857 · 34.1 mi
Acute Care Hospitals · Non-profit
Not rated
Frequently asked questions
What is Tennova Healthcare - Newport Medical Center's rating?
Tennova Healthcare - Newport Medical Center has 4 out of 5 stars on the CMS overall hospital star rating. The average for Tennessee hospitals is 3.1 stars.
How long is the ER wait at Tennova Healthcare - Newport Medical Center?
Patients treated and sent home from the emergency department spent a median of 190 minutes there, from arrival to departure. The Tennessee median is 162 minutes.
Does Tennova Healthcare - Newport Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Tennova Healthcare - Newport Medical Center and how do I contact it?
Tennova Healthcare - Newport Medical Center is at 435 2nd St, Newport, TN 37821. Phone: (423) 625-2200.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.