Acute care hospital in Jefferson City, TN
Tennova Healthcare-Jefferson Memorial Hospital
110 Hospital Drive, Jefferson City, TN 37760 · (865) 471-2500
CMS overall hospital star rating
- Patient survey★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Tennova Healthcare-Jefferson Memorial Hospital at a glance
Tennova Healthcare-Jefferson Memorial Hospital is a for-profit acute care hospital in Jefferson City, Tennessee (Jefferson County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Tennessee average of 3.1.
64% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 170 minutes in the ER, close to the Tennessee median of 162 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Proprietary
- Emergency services
- Yes
- County
- Jefferson County
- CMS Certification Number
- 440056
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 0 |
| Safety of care | 1 | 1 | 0 |
| Readmissions | 1 | 4 | 1 |
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 3.3 / 5 | Worse |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 67% | 71% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 64% | 69.7% | 71.2% | Worse |
| Nurse communication (higher is better) | 2 / 5 | 3.5 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 2 / 5 | 3.3 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 2.6 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 2 / 5 | 3.2 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 3 / 5 | 3.2 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 4 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 323 | 598 | 611 |
Emergency room
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 170 min | 162 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 1% | 1.6% | 1.7% | Better |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 64% | 60.1% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 55% | 71.4% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 13.2% | 11.6% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 17.5% | 16.2% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 13.4% | 13% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 8.7% | 9.1% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.2% | 14.4% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 22% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 15.8% | 17.5% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 19% | 19.9% | 19.9% | Average |
Safety & infections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 5% | 4.4% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 1.21 | 0.99 | 1.00 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.00 | 0.77 | 0.80 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.21 | 0.36 | Average |
Other hospitals near Tennova Healthcare-Jefferson Memorial Hospital
Morristown Hamblen Hospital Association
908 W 4th North St, Morristown, TN 37814 · 11.5 mi
Acute Care Hospitals · Government
★★★★★2Below averageTennova Healthcare - Newport Medical Center
435 2nd St, Newport, TN 37821 · 17.5 mi
Acute Care Hospitals · For-profit
★★★★★4Above averageUniversity Health System, INC
1924 Alcoa Highway, Knoxville, TN 37920 · 25.6 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageClaiborne Medical Center
1850 Old Knoxville Highway, Tazewell, TN 37879 · 25.7 mi
Acute Care Hospitals · Government
Not ratedLeconte Medical Center
742 Middlecreek Road, Sevierville, TN 37862 · 27.9 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageEast Tennessee Childrens Hospital
2018 Clinch Ave SW, Knoxville, TN 37916 · 28.1 mi
Childrens · Non-profit
Not rated
Frequently asked questions
What is Tennova Healthcare-Jefferson Memorial Hospital's rating?
Tennova Healthcare-Jefferson Memorial Hospital has 2 out of 5 stars on the CMS overall hospital star rating. The average for Tennessee hospitals is 3.1 stars.
How long is the ER wait at Tennova Healthcare-Jefferson Memorial Hospital?
Patients treated and sent home from the emergency department spent a median of 170 minutes there, from arrival to departure. The Tennessee median is 162 minutes.
Does Tennova Healthcare-Jefferson Memorial Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Tennova Healthcare-Jefferson Memorial Hospital and how do I contact it?
Tennova Healthcare-Jefferson Memorial Hospital is at 110 Hospital Drive, Jefferson City, TN 37760. Phone: (865) 471-2500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.