Acute care hospital in Memphis, TN
Regional One Health
877 Jefferson Avenue, Memphis, TN 38103 · (901) 545-7928
CMS overall hospital star rating
- Patient survey★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Regional One Health at a glance
Regional One Health is a government acute care hospital in Memphis, Tennessee (Shelby County).
CMS gives it 1 out of 5 stars on its overall hospital star rating, worse than the Tennessee average of 3.1.
67% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 294 minutes in the ER, worse than the Tennessee median of 162 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Government - Hospital District Or Authority
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Shelby County
- CMS Certification Number
- 440152
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 2 | 0 |
| Safety of care | 2 | 3 | 1 |
| Readmissions | 0 | 4 | 0 |
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 1 / 5 | 3.1 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 3.3 / 5 | Worse |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 61% | 71% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 67% | 69.7% | 71.2% | Worse |
| Nurse communication (higher is better) | 2 / 5 | 3.5 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 2 / 5 | 3.3 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 2.6 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 2 / 5 | 3.2 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 2 / 5 | 3.2 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 3 / 5 | 3.7 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 1,209 | 598 | 611 |
Emergency room
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 294 min | 162 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 3% | 1.6% | 1.7% | Worse |
| Emergency department volume | high |
Timely care
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 34% | 60.1% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 99% | 71.4% | 74.5% | Better |
Readmissions (30-day)
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.7% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17% | 17.5% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.8% | 19.9% | 19.9% | Average |
Safety & infections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 1.20 | 0.99 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.56 | 0.54 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.25 | 0.46 | 0.48 | Better |
| Surgical site infections after colon surgery (lower is better) | 0.27 | 0.77 | 0.80 | Better |
| MRSA bloodstream infections (lower is better) | 4.77 | 0.94 | 0.68 | Worse |
| C. difficile intestinal infections (lower is better) | 0.22 | 0.21 | 0.36 | Better |
Other hospitals near Regional One Health
Memphis Mental Health Institute
951 Court Avenue, Memphis, TN 38103 · under 1 mi
Psychiatric · Government
Not ratedMemphis VA Medical Center
116 N Pauline St, Memphis, TN 38105 · 1.2 mi
Acute Care - Veterans Administration · Government
★★★★★3AverageSt Jude Childrens Research Hospital
262 Danny Thomas Place, Memphis, TN 38105 · 1.2 mi
Childrens · Non-profit
Not ratedUnity Psychiatric Care-Memphis
1505 N Second Street, Memphis, TN 38107 · 2.2 mi
Psychiatric · For-profit
Not ratedMethodist Hospitals of Memphis
1265 Union Ave Suite 700, Memphis, TN 38104 · 3.3 mi
Acute Care Hospitals · Non-profit
★★★★★3AveragePerimeter Behavioral Hospital of West Memphis
600 North 7th Street, West Memphis, AR 72301 · 7.1 mi
Psychiatric · Non-profit
Not rated
Frequently asked questions
What is Regional One Health's rating?
Regional One Health has 1 out of 5 stars on the CMS overall hospital star rating. The average for Tennessee hospitals is 3.1 stars.
How long is the ER wait at Regional One Health?
Patients treated and sent home from the emergency department spent a median of 294 minutes there, from arrival to departure. The Tennessee median is 162 minutes.
Does Regional One Health have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Regional One Health and how do I contact it?
Regional One Health is at 877 Jefferson Avenue, Memphis, TN 38103. Phone: (901) 545-7928.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.