Acute care hospital (Veterans Affairs) in Memphis, TN
Memphis VA Medical Center
116 N Pauline St, Memphis, TN 38105 · (901) 523-8990
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Memphis VA Medical Center at a glance
Memphis VA Medical Center is a government acute care hospital (Veterans Affairs) in Memphis, Tennessee (Shelby County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Tennessee average of 3.1.
61% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 2.
Facility details
- Type
- Acute care hospital (Veterans Affairs)
- Ownership
- Veterans Health Administration
- Emergency services
- Yes
- County
- Shelby County
- CMS Certification Number
- 44013F
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 3 | 2 | 0 |
| Safety of care | 0 | 3 | 0 |
| Readmissions | 0 | 3 | 2 |
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 68% | 71% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 61% | 69.7% | 71.2% | Worse |
| Nurse communication (higher is better) | 3 / 5 | 3.5 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 4 / 5 | 3.3 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 2.6 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 2 / 5 | 3.2 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 3 / 5 | 3.7 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 561 | 598 | 611 |
Death rates (30-day)
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.5% | 12.3% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 6.9% | 11.6% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 10.9% | 16.2% | 15.3% | Better |
| Death rate for COPD patients (lower is better) | 5.7% | 9.1% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.2% | 14.4% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 24.6% | 21.4% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 19.4% | 17.5% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 19.8% | 19.9% | 19.9% | Average |
Safety & infections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 1.22 | 0.99 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 2.28 | 0.54 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.97 | 0.46 | 0.48 | Average |
Other hospitals near Memphis VA Medical Center
St Jude Childrens Research Hospital
262 Danny Thomas Place, Memphis, TN 38105 · under 1 mi
Childrens · Non-profit
Not ratedRegional One Health
877 Jefferson Avenue, Memphis, TN 38103 · 1.2 mi
Acute Care Hospitals · Government
★★★★★1Much below average- Not rated
Unity Psychiatric Care-Memphis
1505 N Second Street, Memphis, TN 38107 · 1.5 mi
Psychiatric · For-profit
Not ratedMethodist Hospitals of Memphis
1265 Union Ave Suite 700, Memphis, TN 38104 · 2.2 mi
Acute Care Hospitals · Non-profit
★★★★★3AveragePerimeter Behavioral Hospital of West Memphis
600 North 7th Street, West Memphis, AR 72301 · 8.2 mi
Psychiatric · Non-profit
Not rated
Frequently asked questions
What is Memphis VA Medical Center's rating?
Memphis VA Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for Tennessee hospitals is 3.1 stars.
Does Memphis VA Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Memphis VA Medical Center and how do I contact it?
Memphis VA Medical Center is at 116 N Pauline St, Memphis, TN 38105. Phone: (901) 523-8990.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.