Acute care hospital in Martin, TN
Volunteer Community Hospital
161 Mount Pelia Rd, Martin, TN 38237 · (731) 479-6057
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Volunteer Community Hospital at a glance
Volunteer Community Hospital is a for-profit acute care hospital in Martin, Tennessee (Weakley County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Tennessee average of 3.1.
67% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 163 minutes in the ER, close to the Tennessee median of 162 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Proprietary
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Weakley County
- CMS Certification Number
- 440061
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 3 | 1 |
| Safety of care | 0 | 2 | 0 |
| Readmissions | 0 | 5 | 0 |
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 77% | 71% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 67% | 69.7% | 71.2% | Worse |
| Nurse communication (higher is better) | 4 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.3 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.6 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 3 / 5 | 3.2 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 4 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 140 | 598 | 611 |
Emergency room
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 163 min | 162 min | 157 min | Average |
| Patients who left the ER before being seen (lower is better) | 2% | 1.6% | 1.7% | Worse |
| Emergency department volume | low |
Timely care
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 58% | 60.1% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 79% | 71.4% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 11.3% | 11.6% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 23.7% | 16.2% | 15.3% | Worse |
| Death rate for COPD patients (lower is better) | 10% | 9.1% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.9% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.9% | 17.5% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 20.4% | 19.9% | 19.9% | Average |
Safety & infections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.98 | 0.99 | 1.00 | Average |
Other hospitals near Volunteer Community Hospital
Unity Psychiatric Care-Martin
458 Hannings Lane, P O Box 1006, Martin, TN 38237 · under 1 mi
Psychiatric · For-profit
Not ratedBaptist Memorial Hospital Union City
1201 Bishop St, PO Box 310, Union City, TN 38261 · 16.2 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageJackson Purchase Medical Center
1099 Medical Center Circle, Mayfield, KY 42066 · 27.7 mi
Acute Care Hospitals · Government
★★★★★1Much below averageWest Tennessee Healthcare Henry County Hospital
301 Tyson Avenue, Paris, TN 38242 · 27.9 mi
Acute Care Hospitals · Government
★★★★★3AverageWest Tennessee Healthcare Milan Hospital
4039 Highland St, Milan, TN 38358 · 31.1 mi
Acute Care Hospitals · Government
Not ratedBaptist Memorial Hospital - Carroll County
631 Rb Wilson Dr, Huntingdon, TN 38344 · 34.6 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Volunteer Community Hospital's rating?
Volunteer Community Hospital has 2 out of 5 stars on the CMS overall hospital star rating. The average for Tennessee hospitals is 3.1 stars.
How long is the ER wait at Volunteer Community Hospital?
Patients treated and sent home from the emergency department spent a median of 163 minutes there, from arrival to departure. The Tennessee median is 162 minutes.
Does Volunteer Community Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Volunteer Community Hospital and how do I contact it?
Volunteer Community Hospital is at 161 Mount Pelia Rd, Martin, TN 38237. Phone: (731) 479-6057.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.