Acute care hospital in Milan, TN
West Tennessee Healthcare Milan Hospital
4039 Highland St, Milan, TN 38358 · (731) 686-1591
CMS overall hospital star rating
- Patient survey★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
West Tennessee Healthcare Milan Hospital at a glance
West Tennessee Healthcare Milan Hospital is a government acute care hospital in Milan, Tennessee (Gibson County).
CMS has not published a overall hospital star rating for this hospital, usually because it has too little recent data.
79% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 160 minutes in the ER, close to the Tennessee median of 162 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Government - Local
- Emergency services
- Yes
- County
- Gibson County
- CMS Certification Number
- 440060
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 2 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 1 | 2 | 0 |
Patient survey
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 82% | 71% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 79% | 69.7% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 5 / 5 | 3.3 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.6 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 5 / 5 | 3.2 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 5 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 103 | 598 | 611 |
Emergency room
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 160 min | 162 min | 157 min | Average |
| Patients who left the ER before being seen (lower is better) | 2% | 1.6% | 1.7% | Worse |
| Emergency department volume | low |
Timely care
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 48% | 60.1% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 72% | 71.4% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for pneumonia patients (lower is better) | 18.1% | 16.2% | 15.3% | Worse |
Readmissions (30-day)
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after pneumonia (lower is better) | 16.9% | 17.5% | 17.3% | Average |
Safety & infections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.98 | 0.99 | 1.00 | Average |
Other hospitals near West Tennessee Healthcare Milan Hospital
Perimeter Behavioral Center of Jackson
49 Old Hickory Blvd, Jackson, TN 38305 · 14.9 mi
Psychiatric · For-profit
Not ratedBaptist Memorial Hospital - Carroll County
631 Rb Wilson Dr, Huntingdon, TN 38344 · 18.6 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average- Not rated
Jackson-Madison County General Hospital
620 Skyline Drive, Jackson, TN 38301 · 23.3 mi
Acute Care Hospitals · Government
★★★★★3AverageHenderson County Community Hospital
200 W Church St, Lexington, TN 38351 · 26.5 mi
Acute Care Hospitals · For-profit
Not ratedUnity Psychiatric Care-Martin
458 Hannings Lane, P O Box 1006, Martin, TN 38237 · 31.1 mi
Psychiatric · For-profit
Not rated
Frequently asked questions
What is West Tennessee Healthcare Milan Hospital's rating?
CMS has not published a star rating for West Tennessee Healthcare Milan Hospital. This usually means there is not enough recent data.
How long is the ER wait at West Tennessee Healthcare Milan Hospital?
Patients treated and sent home from the emergency department spent a median of 160 minutes there, from arrival to departure. The Tennessee median is 162 minutes.
Does West Tennessee Healthcare Milan Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is West Tennessee Healthcare Milan Hospital and how do I contact it?
West Tennessee Healthcare Milan Hospital is at 4039 Highland St, Milan, TN 38358. Phone: (731) 686-1591.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.