Acute care hospital (Veterans Affairs) in San Juan, PR
San Juan VA Medical Center
10 Calle Casia, San Juan, PR 00921 · (800) 449-8729
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
San Juan VA Medical Center at a glance
San Juan VA Medical Center is a government acute care hospital (Veterans Affairs) in San Juan, Puerto Rico (San Juan County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, close to the Puerto Rico average of 1.7.
78% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 6.
Facility details
- Type
- Acute care hospital (Veterans Affairs)
- Ownership
- Veterans Health Administration
- Emergency services
- Yes
- County
- San Juan County
- CMS Certification Number
- 40003F
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 1 | 4 | 0 |
| Safety of care | 0 | 3 | 1 |
| Readmissions | 0 | 1 | 5 |
Ratings
| Measure | This facility | Puerto Rico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 1.7 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Puerto Rico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 2.1 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 78% | 59.8% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 78% | 63.9% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 2 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 2.7 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 1.3 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 3 / 5 | 1.2 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 5 / 5 | 3.2 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 574 | 391 | 611 |
Death rates (30-day)
| Measure | This facility | Puerto Rico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.2% | 12.2% | 11.8% | Better |
| Death rate for heart failure patients (lower is better) | 7.5% | 10.2% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 15% | 18% | 15.3% | Average |
| Death rate for COPD patients (lower is better) | 7% | 7.9% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Puerto Rico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 15.5% | 15.3% | 14.4% | Worse |
| Readmission rate after heart failure (lower is better) | 27% | 23.3% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 20.9% | 18.6% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 25.3% | 20.4% | 19.9% | Worse |
| Readmission rate after hip/knee replacement (lower is better) | 5.8% | 5.4% | 5.8% | Average |
Safety & infections
| Measure | This facility | Puerto Rico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.5% | 3.2% | 4.2% | Better |
| Serious complications (patient safety composite) (lower is better) | 1.90 | 1.90 | 1.00 | Worse |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.38 | 2.58 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.79 | 0.86 | 0.48 | Average |
Other hospitals near San Juan VA Medical Center
Hospital Universitario de Adulto
Barrio Monacillos Centromedico, Rio Piedras, PR 00927 · 1.2 mi
Acute Care Hospitals · Government
Not ratedHospital Centro Comprensivo del Cancer
Pr21 Int Pr 18 Bo Monacillos Urbano, San Juan, PR 00927 · 1.2 mi
Acute Care Hospitals · Government
Not ratedAuxilio Mutuo Hospital
Ponce de Leon Avenue 735 Stop 37 1/2, San Juan, PR 00918 · 2.4 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageAsociacion Hospital del Maestro, INC
Sergio Cuevas Bustamante Street 550, San Juan, PR 00918 · 2.4 mi
Acute Care Hospitals · Non-profit
Not ratedHospital San Francisco
371 de Diego Ave, San Juan, PR 00923 · 3.5 mi
Acute Care Hospitals · For-profit
Not ratedDoctors' Center Hospital San Juan
Pda. 20 C/ San Rafael # 1395, Santurce, PR 00909 · 3.6 mi
Acute Care Hospitals · For-profit
Not rated
Frequently asked questions
What is San Juan VA Medical Center's rating?
San Juan VA Medical Center has 2 out of 5 stars on the CMS overall hospital star rating. The average for Puerto Rico hospitals is 1.7 stars.
Does San Juan VA Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is San Juan VA Medical Center and how do I contact it?
San Juan VA Medical Center is at 10 Calle Casia, San Juan, PR 00921. Phone: (800) 449-8729.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.