Acute care hospital in Santurce, PR

Doctors' Center Hospital San Juan

Pda. 20 C/ San Rafael # 1395, Santurce, PR 00909 · (787) 723-2950

Not rated
Not rated
CMS overall hospital star rating
  • Patient survey★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Doctors' Center Hospital San Juan at a glance

Doctors' Center Hospital San Juan is a for-profit acute care hospital in Santurce, Puerto Rico (San Juan County).

CMS has not published a overall hospital star rating for this hospital, usually because it has too little recent data.

66% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 1.

Facility details

Type
Acute care hospital
Ownership
Proprietary
Emergency services
Yes
County
San Juan County
CMS Certification Number
400006

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)020
Safety of care020
Readmissions011

Patient survey

This facility59%Puerto Rico average59.8%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Puerto Rico and U.S. averages
MeasureThis facilityPuerto Rico avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)2 / 52.1 / 53.3 / 5Worse
Patients who rated the hospital 9 or 10 out of 10 (higher is better)59%59.8%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)66%63.9%71.2%Worse
Nurse communication (higher is better)2 / 52 / 53.4 / 5Worse
Doctor communication (higher is better)3 / 52.7 / 53.1 / 5Average
Communication about medicines (higher is better)1 / 51.3 / 52.7 / 5Worse
Discharge information (higher is better)1 / 51.2 / 53.3 / 5Worse
Cleanliness (higher is better)3 / 53.2 / 53.4 / 5Average
Quietness at night (higher is better)3 / 53.3 / 53.3 / 5Average
Completed patient surveys319391611

Emergency room

This facility1%Puerto Rico average1.1%U.S. average1.7%
Patients who left the ER before being seen: this facility vs. Puerto Rico and U.S. averages
MeasureThis facilityPuerto Rico avg.U.S. avg.vs. U.S.
Patients who left the ER before being seen (lower is better)1%1.1%1.7%Better
Emergency department volumemedium

Death rates (30-day)

This facility18.7%Puerto Rico average18%U.S. average15.3%
Death rate for pneumonia patients: this facility vs. Puerto Rico and U.S. averages
MeasureThis facilityPuerto Rico avg.U.S. avg.vs. U.S.
Death rate for pneumonia patients (lower is better)18.7%18%15.3%Worse
Death rate for stroke patients (lower is better)25%23%12.1%Worse

Readmissions (30-day)

This facility23.1%Puerto Rico average23.3%U.S. average21.4%
Readmission rate after heart failure: this facility vs. Puerto Rico and U.S. averages
MeasureThis facilityPuerto Rico avg.U.S. avg.vs. U.S.
Readmission rate after heart failure (lower is better)23.1%23.3%21.4%Worse
Readmission rate after pneumonia (lower is better)18.7%18.6%17.3%Worse
Readmission rate after COPD (lower is better)19.5%20.4%19.9%Average
Readmission rate after hip/knee replacement (lower is better)5.3%5.4%5.8%Better

Safety & infections

This facility3%Puerto Rico average3.2%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. Puerto Rico and U.S. averages
MeasureThis facilityPuerto Rico avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)3%3.2%4.2%Better
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.510.860.48Average

Other hospitals near Doctors' Center Hospital San Juan

  1. The San Jorge Hospital INC

    258 San Jorge Street, San Juan, PR 00912 · under 1 mi

    Acute Care Hospitals · For-profit

    Not rated

  2. Auxilio Mutuo Hospital

    Ponce de Leon Avenue 735 Stop 37 1/2, San Juan, PR 00918 · 1.3 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average

  3. Asociacion Hospital del Maestro, INC

    Sergio Cuevas Bustamante Street 550, San Juan, PR 00918 · 1.3 mi

    Acute Care Hospitals · Non-profit

    Not rated

  4. Presbyterian Community Hospital

    1451 Ashford Avenue, El Condado, San Juan, PR 00907 · 1.5 mi

    Acute Care Hospitals · Non-profit

    Not rated

  5. Metropolitan Hospital

    Carretera 21 1785 Urb Las Lomas, San Juan, PR 00915 · 1.5 mi

    Acute Care Hospitals · For-profit

    Not rated

  6. Hospital San Francisco

    371 de Diego Ave, San Juan, PR 00923 · 2.9 mi

    Acute Care Hospitals · For-profit

    Not rated

All hospitals in Santurce, PR · Compare side by side

Frequently asked questions

What is Doctors' Center Hospital San Juan's rating?

CMS has not published a star rating for Doctors' Center Hospital San Juan. This usually means there is not enough recent data.

Does Doctors' Center Hospital San Juan have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Doctors' Center Hospital San Juan and how do I contact it?

Doctors' Center Hospital San Juan is at Pda. 20 C/ San Rafael # 1395, Santurce, PR 00909. Phone: (787) 723-2950.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.