Acute care hospital in Scranton, PA
Geisinger-Community Medical Center
1822 Mulberry Street, Scranton, PA 18510 · (570) 703-8000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Geisinger-Community Medical Center at a glance
Geisinger-Community Medical Center is a non-profit acute care hospital in Scranton, Pennsylvania (Lackawanna County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Pennsylvania average of 3.5.
61% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 211 minutes in the ER, worse than the Pennsylvania median of 189 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 3.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Lackawanna County
- CMS Certification Number
- 390001
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 8 | 0 |
| Safety of care | 2 | 4 | 1 |
| Readmissions | 1 | 8 | 2 |
Ratings
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.5 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 60% | 71.5% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 61% | 69.9% | 71.2% | Worse |
| Nurse communication (higher is better) | 3 / 5 | 3.8 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 3 / 5 | 3.1 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 2 / 5 | 2.8 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 3 / 5 | 3.6 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 3 / 5 | 3.5 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 1 / 5 | 2.9 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 1,416 | 639 | 611 |
Emergency room
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 211 min | 189 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 1% | 1.8% | 1.7% | Better |
| Emergency department volume | high |
Timely care
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 52% | 61.5% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 96% | 78.5% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.4% | 11.7% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 11.6% | 10.7% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 13.5% | 15% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 10.5% | 11.3% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 8.7% | 8.1% | 8.6% | Average |
| Death rate for heart bypass surgery patients (lower is better) | 2.5% | 2.2% | 2.4% | Average |
Readmissions (30-day)
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.6% | 14.5% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 24.2% | 21.6% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 19% | 17.6% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 20.6% | 20% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 6.5% | 5.9% | 5.8% | Worse |
| Readmission rate after heart bypass surgery (lower is better) | 11.5% | 11% | 11.1% | Average |
Safety & infections
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 5% | 4.2% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 1.00 | 0.99 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.57 | 0.54 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.27 | 0.54 | 0.48 | Better |
| Surgical site infections after colon surgery (lower is better) | 0.95 | 0.85 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 1.16 | 0.67 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.31 | 0.46 | 0.36 | Better |
Other hospitals near Geisinger-Community Medical Center
Lehigh Valley Hospital - Dickson City
330 Main Street, Dickson City, PA 18519 · 3.8 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageGeisinger Behavioral Health Center Northeast
60 Glenmaura National Boulevard, Moosic, PA 18507 · 3.9 mi
Psychiatric · For-profit
Not ratedClarks Summit State Hospital
1451 Hillside Drive, Clarks Summit, PA 18411 · 6.4 mi
Psychiatric · Government
Not ratedWayne Memorial Hospital
601 Park Street, Honesdale, PA 18431 · 24.7 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageEndless Mountains Health Systems
100 Hospital Drive, Montrose, PA 18801 · 32.7 mi
Critical Access Hospitals · Non-profit
★★★★★1Much below averageLehigh Valley Hospital - Pocono
206 East Brown Street, East Stroudsburg, PA 18301 · 35 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is Geisinger-Community Medical Center's rating?
Geisinger-Community Medical Center has 2 out of 5 stars on the CMS overall hospital star rating. The average for Pennsylvania hospitals is 3.5 stars.
How long is the ER wait at Geisinger-Community Medical Center?
Patients treated and sent home from the emergency department spent a median of 211 minutes there, from arrival to departure. The Pennsylvania median is 189 minutes.
Does Geisinger-Community Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Geisinger-Community Medical Center and how do I contact it?
Geisinger-Community Medical Center is at 1822 Mulberry Street, Scranton, PA 18510. Phone: (570) 703-8000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.